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March 2024 by Harry Jarreau
So as I pull up to pay for my bacon egg and cheese biscuit the metal grate in front the window breaks under my tire then I waited 20 min on bacon just to get a sandwich that looks like this. This place is a joke never agean will I stop at that McDonald'
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February 2024 by Karen Verrett
My daughter lives on the Westbank. She usually stops at the McDonald's on Gen. Degaulle or Gen. Meyer for breakfast for her kids who attend school in the Gentilly area. The service at these McDonald's was TERRIBLE. She tried this one on Elysian Field. GREAT SERVICE ? ?..FAST AND POLITE. Keep up the good work.
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February 2024 by Ryan Rick
This is the slowest moving fast food place I have been in my entire life. It took over 30 minutes to get to the window in the drive through. And that was just due to them being slow. There were 4 cars and took them ten plus minutes per car to get the orders out. We need to drop the wages to match their effort.
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February 2024 by Cordelia Thompson
I am so over this location. Literally every single time I get a late night craving and order they will miss entire chunks of the order. If you ask for extra additions, it’s almost like they have some vindictive streak where they won’t give you anything at all. I’m willing to pay for extra cheese, no problem. What do I get… no cheese at all! Oh and do not expect to get hot fries ever. They serve them straight from the walk in.The service is no better in store than it is via delivery. Literally stood in there for 30 minutes, waiting for my food, watching other people who came in 10 minutes after me get theirs immediately. Desperate truckers and lot lizards are the only thing keeping them afloat.I would literally rather go to the Saint Claude location and fight a rat in the parking lot for my McDouble. At least they make sure I get what I ordered.
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February 2024 by Louis
Omg these ladies are so sweet and kind and accommodating. Came here for breakfast right before it ended and they accommodated my order. The lady at the window updated me and let me know that they were trying to transition to lunch, so it was made fresh and worth the wait. I’m very grateful for their wonderful customer service this morning.
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February 2024 by Maurice Calvin
The food is
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January 2024 by Omnivia
I don't eat McDonald's but the drive thru is way too long foe the food to be served cold. The nuggets were cold but the fries were hot (no salt).
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January 2024 by Cameron Willinger
They never have ice cream available! None of the mcdonalds in the new orleans area EVER HAS SUNDAES! ITS TOTAL CRAP! STOP BEINH LAZY BECAUSE YOU DONT FEEL LIKE WORKING THE ICE CREAM MACHINE! ITS RIDICULOUS! I WENT TO THREE LOCATIONS IN A ROW AND NO ICE CREAM! WHATS UP WITH THAT?! LAZY LAZY LAZY!
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January 2024 by Roz Strategy.Design
An hour long wait in the drive through, tried to repeat my very simple order SEVEN TIMES, got to the first window and they charged me for wrong items. Told her several more times the order is wrong, she said they fixed it, went to the next window and the lady handed me a completely wrong order, told her this was wrong, manager asked to see my receipt, I told her THAT was wrong too and that I orders a sausage and egg biscuit and a sausage and egg mcmuffin, how F'n hard is that? 10 minutes front of the window waiting, I get a bag, I ask TWICE is this exactly what I just said I ordered? manager said yes. IT WAS STILL WRONG!! I get the bar is low but cmon, the level of laziness and stupidity across the board is so frustrating I will never go back.
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January 2024 by Pamela Bourgeois
The drinks is so good and it gets full
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January 2024 by Natasha Sigrest
Never any ice
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December 2023 by Joshua Jordan
Last two orders were missing items. How tf do you forget the hot n spicy in a hot n spicy meal? I feel like you have to try to be that bad. No ketchup, no straw, random sauces I didn’t order. But hey at least the food I did get was nice and cold. Wouldn’t want to burn myself.
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December 2023 by Edward George
The worst McDonald’s
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December 2023 by Guillermo A. Lopez
McDonald’s coffee is the best in my opinion. It’s even better with two sausage burritos and a sweet apple pie for breakfast.
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December 2023 by Daisy Miller
I'm sorry I like McDonald's but the customer service sucks and the atmosphere is totally 100%
