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February 2024 by Kayla Byerley Simon
I was hesitant to go because of the negative reviews but am visiting and needed to go to the minute clinic. It went great. In and out with a prescription in one hour. Everyone was really nice.
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December 2022 by angela williams
Let me just say that I have been a health care professional for 25 years. With that being said, there is a level of professionalism that is expected from nurse practitioners in the community. The way that these practitioners treat clients is ridiculous. It’s almost as if we (as patients) are an inconvenience to them.I usually go for things such as vaccines, TB tests.On one visit, the African American practitioner (heavy set) did not even come out of the closed door to acknowledge me until the after the time of my appt. I missed once screen on the check-in process. She says well we can’t take you now. No one else was in the clinic! I had to drive to Mandeville to get service.Now, today, I missed a form embedded in my email for my visit. The practitioners have printers in their office. The older Asian practitioner told me that she couldn’t not take me. She literally said to me, “you did not read” while looking at the email. “You have to go and print”. This could have been simply handled by printing off this email for the visit. I had to cancel this appointment and make another one—at another clinic of course. I am going to Metairie for care!Inexcusable the way this clinic goes out of their way to avoid caring for patients! No customer service just downright rude! It’s crazy how the care is a 360 degree difference between the other clinics (like Metairie and Mandeville) and this one in the city (on Claiborne). If caring for patients who live in the city of New Orleans is not something you want to do, do US a favor and quit and transfer where you can provide a great patient experience and care!Angela Williams-Hamilton RN
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March 2022 by Lenore Seal
I do not post negative reviews often but the male nurse here was so condescending to me over my complaints of normal UTI symptoms I have been treated for here many times. He refused to test me and yelled at me and made me cry. When I started crying he just opened the door and pointed me out as if I was being too dramatic to speak to. Very unprofessional and will not be coming back again.
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January 2021 by Corey B.
Had a rapid COVID test scheduled. Got confirmation texts and everything. As I'm pulling into the parking lot. I get a text saying it was cancelled. Complete waste of time.
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January 2021 by Cleveland Campbell
Will not use minute clinic again. Tried to complete Cdl physical. Was threatened repeatedly by nurse practitioner. With not signing my certificate. Three times she stated she didn’t like me. Three times she was going to not see me. She reminded me three times she’s a nice person. Don’t ask questions. Asking questions is not allowed. Only speak when spoken too. She knows more than both doctors they asked for input through. She signed off. I think she had multiple personalities? Dr Bennett is a fine well respected cardiologist. He is very educated, he is very good at his job. Spent years in medical school. He really deserves a lot of respect from everyone. Her attitude toward me, I can write off, she really didn’t want to talk to a “truck” driver. Someone she sees as lower class. But her attitude toward doctor Bennett, was very sad indeed. God bless.
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February 2020 by Christina Miller
I’m from out of town and was reluctant to visit this Minute Clinic because of the reviews. I could not have been happier with my visit. I made an appointment online, arrived early as requested to be able sign-in, and was seen earlier than my appointment time. I realize this is not always possible, but it should be noted the nurse practitioner was thorough and calmed my anxiety being so far away from home. She was thorough in her examine and answered all questions I had for her. This was a positive as an experience I could have had been sick over 1,000 miles from home. It should be noted the pharmacy was quick to have my meds filled.
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June 2019 by Lauren Jester
Minute clinic turned away a the gentleman before me who got there at 3:30pm and who had been waiting for 45 minutes and myself which I got there at 4:10pm. No one else was in line other than the two of us. They closed at 5pm... it seems to us as though she wanted to get out early and or on time.
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March 2019 by Neshaaa
This place sucks! I had an appointment for 10:01 am and didn't get called back until 10:35 just to go to the back and be told I can't be seen without paying 145$ upfront. For what waiting? I politely walk to the emergency room where I was seen about 15 mins after arriving. Don't understand how the emergency room is quicker than a clinic when I was the only person waiting in the clinic
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January 2019 by Genevieve Schult
Patients were in the treating room with the nurse practitioner for over an hour at a time. This is minute clinic stuff. I promise you none of it needs an hour. I was just trying to get a ppd test read for a new job at the hospital. Unbelievable, and I will never return.
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January 2019 by Thomas Krajewski
Rude, slow, inconsiderate. Poor communication. Better off across the street in the emergency room
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January 2019 by Jennifer Karmel
I was traveling from out of town and have always relied on Minute Clinics for emergency care. On New Year's Day, I woke up sick and immediately went to this clinic. I put my name in the computer and proceeded to wait over 30 minutes, only for the nurse to come out and tell me she wouldn't be able to see me today. I was extremely frustrated and miserable and disappointed in the customer service of this location. “You'll have to go somewhere else *shrug.*â€
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June 2018 by Mary Gates
Very good, efficient, pleasant
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January 2018 by Cavalonda King
I had to 4 hours to New Orleans.took longer than due to a accident in Baton Rouge. with that being said i came to bring my daughter to this clinic due to it stating they did vaccinations in thw weekend. due her schedule impossible to get someone to do this w/o a dr's appointment. seen in no time.sure we waited but was well worth then as soon as we were with the doctor our script was ready. i. am here for a day and it was a relief to get thia all done today. would highly recommend to out of town visitors. Great Staff.
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December 2017 by Adam Wayne Hrincevich
Great service and compassionate docs. Have used this location a few times and it is always a great experience.
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May 2017 by Emily Hafner
Went here to get everything I needed for school because my doctor couldn't see me for ~3 weeks. The NP was very nice and helped me fill out my health forms / made sure I got every shot and exam I had to get without making me feel like I was taking up too much of their time. They also called my insurance before starting to see what would be covered and what wouldn't and made the costs clear to me.