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May 2022 by James G.
This particular location randomly closes an hour early. (9pm instead of 10pm) & never notifies anyone of when or why they are closing early.
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February 2022 by Jen L.
This review is specifically for the Minute Clinic. Late last year I realized I needed to get a new tetanus shot. OK let's be real I knew for awhile that mine was out of date, but then I really needed to get it updated. I went online and made an appointment. Showed up and checked in at the kiosk and was back in their little room. I chatted with the nurse on duty. She pulled out a vaccine and I was updated in moments! Easy peasy and they took my health insurance. Just an FYI your tetanus shot is TDaP which is tetanus, diphtheria and pertussis. It takes 3 weeks for the pertussis portion to be fully effective. Just in case you needed to know that.
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September 2021 by Ann V.
This particular CVS store closed prior to its stated hours today 9/18/2021. Mind you, this is in New Orleans in the aftermath of Hurricane Ida, so I was happy to find any drug store in the city open. I dropped off my prescription in the early afternoon and was told they would be cLosing at 5pm. I arrived shortly before 5 pm to find the doors locked. I made charade-like communications with an employee inside the store to indicate it was not yet 5 pm. This started with gesturing toward my wrist where a watch would be and ended with showing him my cell phone, which by that time indicated 4:59. He simply shrugged. There were about 15 other customers near me with similar issues. Because of this, I was not able to pick up my prescription for a life-preserving medication of which I was completely out. I think this cavalier attitude might be acceptable in an ordinary retail store, but not in a pharmacy.
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August 2021 by Sherri G.
Sorry there are no negative rating scores-gotta say being that I am from New York I have experienced some rude customer service but never to to this level-the checkout and sales personnel were beyond rude!! I asked if there was anyone else working there since one person was involved in fixing the photo machine ( for an exorbitant amount of time ) and the other was working check out and did I get a mouthful!! She told me that they were the only people working and I would just have to wait-she spoke to me in such a condescending tone and with such disdain you would have thought that I had offended her. I was with my 19 year old son and his girlfriend and were prepared to make a large purchase but I can no longer bring myself to give CVS my business
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November 2020 by Crystal B.
#ThankYouThursday for CVS' minute clinic. I came here for a flu shot and although their text message reminder was wrong, (time wise), their clinicians were great! I've gotta say that this is one of the best CVS' I've visited in terms of friendliness. I will say, if you ever need a quick clinic visit, CVS is it. It beats making a doctor's appointment waiting weeks to be seen. In addition to that, this store was clean, had employees willing to help and had products I've never seen at other stores. Oh and they do sell a lot of "as seen on tv" stuff too. They are also applying CDC COVID-19 guidelines. No walks-in, all appointments must be made online and the open seating area is almost obsolete. I guess it's understandable since you're not waiting long to be seen. Plus you can always walk around and buythings you didn't come for, like me lol. Pitiful, I know. Again, #thankyouthursday to CVS!
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July 2020 by Tomas R.
Re: COVID-19 TestingI'll be upfront with y'all, the test itself hurts worse than getting lemon in your eyes, but I sure as hell would rather know my status than to be naive and not know. Potentially putting others at risk.The test was super easy from beginning to end; however, the test results turnaround time is a little annoying.I schedule my COVID-19 test the day before from their dedicated Minute Clinic link and was told it would be administered through the pharmacy drive-thru line. (little awkward you hold up the line, but tbh I didn't care because I wanted to know my status)You never leave the car and I recommend filling out all of your information beforehand including insurance and all other documents you can online.Upon arrival, make sure to inform them you are there for your COVID-19 test. They'll then instruct you to keep your mask on when they open up the "drawer" and hand your a brown paper bag. The bag has all of the materials needed including swabs, "what to expect" paperwork, etc.They guide you through the process, including the swabbing/probing of your nostrils and it is uncomfortable. It only irritates while you're self administering. After that you're good to go.You're provided a link which you need to claim your account within 24 hours of visiting to get your results. THEY DO NOT CALL YOU ABOUT YOUR RESULTS.Instead you'll get an email alert to check your account once your test results are updated.I was a bit annoyed that you're told you get the results between 2-4 business days. I took the test on July 1st and didn't get them until July 10th. Overall, I'm certain I'll still come back when I need to get a check-up a few weeks out so I can stay on top of my status.////This location is the closest to me from my place so I've found myself here time to time when in need of something quick or I'm feeling under the weather and need medicine + supplies.
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December 2018 by Jill C.
Had a prescription that was called in by my Dr. Which could not be filled until the 30th because of insurance guidelines. I needed it done before the end of the year as deductible met this year and script is expensive. Stopped in on the 30 th to get it done and of course not ready. I was told to come back in 20 minutes. I asked if I could drive up and get it. The pharmacist assured me I could. I came back in 30 and not ready. I could wait another 20 minutes or come back the next day. No problem it will be ready tomorrow. Apparently there is a hierarchy and if you just walk in you are low in priority. Came back today at 11:30 and was informed that the prescription was not in stock and had to be ordered. It was in but not ready. Pharmacist informed me that she texted me to tell me this. I had not seen the text. Promised it would be ready. Called about 4 pm to check and not ready. At this point I was a little salty and expressed my disappointment. Whoever answered the phone hung up on me. WHAT!?! Just got the text it is ready. After 4 visits to the store. Changing my prescription needs to another location. Will not go back.
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December 2018 by Teneha B.
Here to use the MINUTE CLINIC... great idea, easy to access but PRICING IS HORRIBLE. HIGHWAY ROBERY. How can they get away with charging $35 to place a TB Skin test and then $30 to read it???? If $65 is the fee to place and read, why not just list $65? I Know why... Because no one would pay that... That's why!!! Hello CVS stop being dubious with your pricing.
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May 2018 by Richard B.
Showed up at exactly 6:00 pm (according to time on mobile) and "sorry we are closed". I mean exactly. Then they told me I could transfer my prescription to Prytania. Not what I'd call good customer service.
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December 2017 by Meg A.
The pharmacy staff at this location has the worst customer service skills I have ever encountered. Their lack of professionalism and compassion is shocking and their supervisor should be ashamed of their staff. I won't ever use this pharmacy again even though it's very close to my home. I refuse to be yelled at and given misinformation by people who obviously need to be retrained or fired.
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March 2017 by Lyndsey Y.
Possibly the first time I wish I could award a place negative stars. This is the worst pharmacy I've ever used in my whole life. I am on hold (for 20 minutes now) as I type this. They've also hung up on me twice. I had to switch to these horrible people after Rite Aid stopped taking my insurance (negative stars for Humana too), and it has been a nightmare ever since. They are rude, it took them 3 days to allegedly call Rite Aid to transfer my prescriptions, then they lied and told me I had no refills left (confirmed with Rite Aid that I did and they also never received a transfer request). At this point, I have called all my doctors and asked them to call in new scrips to CVS, and now I can't get them to tell me if this happened or not. Every time I've walked into this location, the pharmacy staff has been actively engaged in an argument with a customer, so I know it's not just me. Go somewhere else. ANYWHERE ELSE. Make your own medicine out of roots and leaves. Just don't go to this piece of garbage CVS. I've now been on hold for 30 minutes. There is no end in sight. I'm going to go buy Metformin on the black market now, bye.