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November 2023 by Kelly C.
On Canal street. It is very busy at night and I recommend to pick up your items before 7 pm . Lots of locals, tourists, and law enforcement seem to hang out near the store. Due to its location, you may not find what you are looking for. There is a Walgreens near by. NOTE: went to the other store and still couldn't find what we needed. (Dice - to play 10,000) 3 stars due to limited supplies, not so friendly staff members - it was very busy at the time and on a Friday night - NOTE: all respect for people who are working - this review is not to disrespect any employees.
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November 2023 by Nima B.
Rude clerks. After buying numerous items we were told we can't use the bathroom. Go to Rouses across the street for better customer service.
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November 2023 by Katie E.
I got very sick on my trip to NOLA and felt lucky to find such a well-run CVS. They had all the medicines I needed and the pharmacists were helpful and courteous. The only negative is the neighborhood - I had 2 different men approach me outside this CVS when I was going to walk to my hotel. One was out of his mind on drugs. Didn't feel safe, so i went back inside and called an Uber.
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October 2023 by Carl M.
Went in to get Flu booster. Completed giving all my information at 1:20 pm. They asked when I would come back for injections. I told them "now". No , no- we are going to lunch in 10 minutes so you will have to come back in just over an hour. I think that my time is as valuable as theirs is, so I left and will go somewhere for my flu shot.
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October 2022 by Jason P.
Not a bad store , employees were very friendly . Registers were closed , but they opened one for me since I have to use the self register . Good place to come if you need some meds
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April 2022 by Sj M.
Visiting NOLA and went to this CVS on a Sunday for snacks and drinks for our hotel. Shelves were half empty. Soda cans were old and discolored. Very understaffed. Turns out that there was a market across the street. I should have gone there instead!
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June 2021 by Greg M.
This CVS store is across the street from my favorite downtown supermarket, which makes it a handy quick stop, although I rarely need them due to Rouses having everything I'm after. The store is fairly new, smaller than most of their suburban stores, clean and easy to shop. They've got pretty much the same product offerings every CVS has, plus liquor (a NOLA staple). Customer service is hit & miss.
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May 2021 by Cory C.
I got stopped as soon as I came in the door. I was told I needed to mask up. No problem. While I think it's ridiculous I'm happy to comply. Can I have a mask? We don't have any. You have to buy one. Nope. Went across the street to the market. They had everything I needed. They were friendly and no masks.
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September 2020 by Leo M.
I went to this location several weeks ago and some of the employees were not wearing masks as Is required by the city. I spoke to a regional manager who promised me they would make sure employees would wear masks. Today I went back to the store to pick up a prescription and one of the the same employees was not wearing a mask while he stocked the shelves. In fairness, the pharmacists are excellent. Now sit back and let's see what kind of corporate line I get about how much we all mean to CVS.
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July 2020 by Dana B.
I was extremely impressed with the pharmacist and everyone was very helpful and friendly. I was out of town and had forgotten to pack my prescription and the pharmacist here filled it for me. He was very helpful and accommodating. And the store itself was well stocked and the staff were eager to assist.
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April 2020 by Joey C.
Worst Pharmacy on the planet. Never has anything in stock. Horrible customer service. Racist to white people
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April 2020 by Tomica D.
I wouldn't call this a CVS, it's more like a baby Walmart. It has all types of snacks, personal items and they even have alcohol! All they are missing is a bar and music!
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October 2019 by Alanna G.
I work in customer service for over a decade. I get it, people can be rude and unreasonable. However, I keep finding that the CVS pharmacists here and on Magazine always seem annoyed and are rude to visitors before even speaking to them. I get customer service sucks and isn't considered part of the pharmacists job, but no reason to be nasty and confrontational when someone is trying to be pleasant and understanding. Save yourself from spoiling your mood and go to Walgreens.
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July 2019 by Ruben F.
I had left a bottle of mine at the store . My fault yes , but I then called and asked if it was there and a female worker had told me it was , I told her I would be there shortly and she said she would hold it for me . When I got there everyone acted d*** and said no one ever called. Yet I have the call log .
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July 2019 by A D.
I frequently park at the parking garage upstairs and walk past this CVS. I used it once before, years ago, with no issue. I stopped by again yesterday for some basic supplies and was pleasantly surprised with the friendly and courteous service I received from Carter. He assisted my sister with finding a substitute item she needed and when I didnt have my card, he offered another in order for us to receive the store discount for the items my sister needed. From the greeting upon arrival to the farewell when we left , Carter provided some of the best customer service I've seen, especially here in New Orleans. Thanks Carter! Thanks CVS.
