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March 2024 by Alvar J.
It's kind of unbelievable how cocky these sales persons are over a subpar product. I came in looking for a certain brand, style and color, but the salesman insisted on about three or four completely different ugly things, despite the fact that I pointed to specific items on the shelf that I wanted to look at. So after about 5 to 10 minutes when the sales person was finally out of air, I was able to try on some ON brand shoes. Found a pair that I liked for about $130. They were in the garbage four days later due to the excessive amount out of noise they make when they're even slightly wet; I'm talking a squeak that could be heard from two blocks away. So, cocky sales people, shotty product, to summarize.
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December 2023 by Offord S.
Great selection of shoes from casual, dress to running shoes. I bought a pair of Birkenstocks and picked them up at the warehouse on Edenborn. The shoes are perfect, exactly as I expected. The only gripe I have is the box was destroyed. (Yes the box /packaging matters. It very much matters) I shut up, didn't say anything, because the gal working was nice
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October 2023 by Abundance Bound
Cat was wonderful! Helped make sure I got the perfect fit for my new pair of Hoka’s. I was thrilled to find this fabulous store during my visit to New Orleans!
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October 2023 by Lauri Boudreau
The staff was patient, kind and amazingly helpful. They weren't pushy and let me decide what was most comfortable. No pressure and they did not direct me to the most expensive shoe, they helped me chose the one I liked best. Excellent sales personnel!!
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October 2023 by Lelanie Sedrick
Wes was awesome! Helped my wife and me on a pair of boots each! Love the Solovairs!! Just a fantastic person who gave us a nice laugh with amazing customer service! Thanks for your guidance and consultation, Wes! You made it easy!
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September 2023 by Amy Nelson
My husband was in need of new On cloud shoes and they had so many to choose from. The salesman was very helpful in helping my husband find the right pair! Great shoe store with many brands to choose from.
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September 2023 by Cheryl Armstrong
Wes is amazing! I bought a pair of shoes in May and when we came back to NOLA this is the first place we went to buy two more pairs. His knowledge of brands and customer service is unsurpassed. I won’t buy shoes from anyone other than Wes!
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September 2023 by Linda Churay
Loved this shoe store!! All they carry is really comfortable shoes in lots of different options. We needed this walking the streets of NOLA for sure. If you go in make sure to ask for Wes as he's awesome!! So helpful and went out of his way to get us both in great shoes in the proper sizes. Will definitely get shoes from there again on our next trip!
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August 2023 by Michael Young
The staff was amazing and truly went above and beyond. Bought 2 new pair of running shoes and I was only looking for 1 new pair. New pair of Hoka and ON’s… Will be back to pick up one last pair of others before heading back to ?? ???‼️Cheers, Michael YoungEdmonton, Alberta, CAN
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August 2023 by Penny Shields
Wess was such a wonderful person to work with. He was incredibly knowledgeable about how the shoes were constructed and from where they were made. He helped me find the perfect shoes for my exact needs. I highly recommend this store for selection, service and quality shoes.
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August 2023 by Kelly McCabe
Wesley was SO helpful, and got me connected with a fantastic pair of shoes and insoles. He measured my feet to get the the perfect size. I thought I wore a 9 or 9.5 (I have really wide feet) but it turns out I’ve been buying the wrong size to compensate for shoes lacking wide widths. I never knew I needed a 7.5 2E wide! Wes, thank you again so much for your kindness, time, and expertise! I’d give him 10 stars if I could!
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August 2023 by Cathy Chapman
Just happened to come by this shoe store while visiting New Orleans and was so happy I did. The sales guy was awesome and was very informative and I must say I have happy feet. A happy customer.
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August 2023 by Jean Linkous
So glad we popped in off the street during our visit. Wes was beyond knowledgeable and a pleasure to work with! We were pleasantly surprised that the store would ship our shoes home for us at no additional charge.
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July 2023 by Steve Petersen
Exceptional service… Chris was amazing. Helping my partners and I thought the incredible selection of cloud sneakers. We ended buying three pairs. He made us feel welcome and took a lot of time to find us the right size and style.
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July 2023 by Sky Lily
My feet were killing me! I had been walking in my vans, with no socks ☹️ getting blisters on my heels! Chris saw us and welcomed us in and Wes took care of me!!! Both of them are sweethearts!! The BEST customer service I have ever received!! Both of them are amazing and got me on my way pain free ?
