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March 2024 by Elliott B.
What happened to Panera? Not just this one but all of them. Service staff at Midcity location were friendly and welcoming and did everything right. No problems there. The atmosphere is fine. Needs a good vacuuming but that would have to be every hour with everyone eating food that makes crumbs. Again, not that big a deal. It's the food. It tastes different than it used to. Bagels not as good, bread not as good - everything tastes more processed than it used to. Same at a couple FL locations I've been to recently. Haven't been to Panera since before COVID then to a few of them over the last year. I figured it was a FL issue but it's the same here in LA. No one expects a NY bagel here but they used to be pretty good and I couldn't finish this one. And it's not a long-term COVID smell and taste issue. My nose and taste buds work just fine. I'll finish positive and say the staff was great and the coffee was good too.
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February 2024 by D.D.W. Hudson
Black lady in red shirt with low hair cut is snappy, rude and aggressive. Customer service is very poor. Place has odor and very unclean.
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February 2024 by Silas Williams
Some of the people will see u waiting but render any service until u ask my I order this is mostly with the male cashiesParking: Parkings ok
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February 2024 by Abby Brown
ordered Uber eats from here, food came all smashed up and yogurt looked like water. waste of money.
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February 2024 by Brennan Howard
Only commenting bc of my man Bobby working the front counter! He was awesome, give him all the raises. Food was good but avocado was radioactivity green and it smelt like farts ?
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January 2024 by The Chandlers
The guy at the counter was very funny and fast.
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January 2024 by Ann King
❤️ the decor. It's so relaxing.
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December 2023 by James Higginbotham
Why would you sell pizza(3 kinds) and not allow you to add pepperoni to a pizza. I was told no and they lost a sale and customer over pepperoni. Times are tough and your business isn’t good. SHAME SHAME SHAMEPS…clean your bathroom, smells like URINE and your carpets are filthy. This place is often DIRTY and I’m writing this review Dec 12 2023 at 12:00. Will not be back. Manager today was not effective and knows nothing about customer satisfaction and retention.
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December 2023 by Kayla Martin
There was flies all the bread and baked goods.
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December 2023 by J. Todd
The tables are often dirty, clearly not wiped down on any regular basis. The WiFi here always sucks. If you can connect, it's not really worth the effort because it's so slow. You're better off connecting to the WiFi from Office Depot next door. I was there for an hour and the crew making food were yelling at each other constantly.
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November 2023 by Ro Gamer
Be aware that this place is so dirty I wouldn’t eat anything from here there’s flies all over the food I’ve seen dead little roaches ! The bathrooms are disgusting unsanitary there’s need to be code enforcement to shut this place down asap !
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November 2023 by Nina Lissette
I will be reporting this place to department of health for the cleanliness of this restaurant is disgusting I will never eat from this place again I’ve seen a woman touch food preparing for a customer with acrylic nails and not with clothes ! Disgusting ?
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November 2023 by Brittany S.
Panera is often considered glorified hospital food. I personally love it. Every location always feels comfortable to me. Nothing like hot soup and a sandwich on a chilly day. However this location needs a little adjustments IMO. I was one of 4 people in the whole place. The workers were making a few bagged orders so I'm assuming they do a lot of delivery service but the 2 other people who came in at the same time as me waited just as long (approx 13 min). I didn't order anything crazy. Just a half a sandwich & pre made soup lol. Food was hot and tasty but I was not impressed that 3 out of 4 in person guests were waiting about 15 min for food. Each table had to be wiped down and there were many employees standing around when many things needed attending.
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September 2023 by Beach Bum
Food was excellent fresh and ? hot. Will return again
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September 2023 by Krista Ponder
I just don't understand why they need to be so rude..
