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January 2024 by Skyla Keys
Has the food my dog loves, but the shelves are often bare.
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January 2024 by Boosted Audi
Fridge is a mess and everything in the fridge was wrongly priced or placed
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January 2024 by Carolyn Hourcade
Great staff
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January 2024 by Amy Kennedy
Flo is the best!
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January 2024 by Javier holmes
Very Professional And Helpful
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January 2024 by cheri brown
Prices seem a little high but good selection of dog toys
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December 2023 by watergirl711
Employees are always helpful and friendly.
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December 2023 by Mack Deen
Longer lines than Rouses! : (They were also out of a lot of collars, and other items.
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November 2023 by Raymond Jones
For as many people as working there at any given time it is very difficult to find someone to help. The store was pretty good up until about a year and a half ago. They don't restock or rotate stock for insects. They even stopped putting dates on the bugs. I think it's the manager who seems to have a frustrated attitude. Short guy with glasses, can't tell tho because he's never wearing the work shirt.If you need feeder fish good luck. The dude last couple times gave me the wrong ones in a bag with half the usual amount of water to transport 20 fish. Didn't have time to correct him cause I had already been there 20 min waiting for help
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November 2023 by Shelle Williams
Kevin did such a beautiful job grooming my extremely anxious and fearful dog. The de-shedding is beyond amazing. She sheds like it's her job and flies away in huge clouds with every pet. No more! Such a wonderful experiencen I will be bringing her here regularly!
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November 2023 by Chris M.
I was a little apprehensive about bringing my dog to Petco, but the place I used to take her stopped offering grooming services. Well I was pleasantly surprised because they did a wonderful job. This was one of the cutest haircuts she's ever had. The ladies at the desk couldn't have been nicer, and I wish I had gotten the other lady's name. However, the groomer's name is Nadiyah. She was so sweet to my little dog and would recommend them highly for grooming. She got a full groom and got her teeth brushed there. Great job and we'll definitely be back. She was also ready at the time I was told when I dropped her off. Definitely a 5 star experience!
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October 2023 by V Miller
Petco Inc, close this waste of a store. You’re usually at 50% supply on dog food and treats, even when your online inventory states availability. When the staff was asked, the best I could get was, maybe it was stolen. Really? That’s the best ya got?!
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October 2023 by Ashley Abrusley
If I could leave 0 stars I would. I am a resident of the area and frequent this petco often as I have a family of 3 pets.We are petco vital core members and use the perks. However, the terrible attitude of the employees here is making me rethink my membership or change locations.I have had TERRIBLE experiences at the Vetco in Midcity. First time taking my dog in, they overcharged me $200 and I had to drive back over to get a refund because they had put a stranger's vet visit on my tab!!!!I gave them another chance and requested to pick up my cat's prescription flea medicine. I requested a package of 4 flea treatments and I got home with only 2 despite paying for all 4! When I called the store, the vetco front desk workers said I was lying and refused to give me a refund even with my receipt and the unopened viles of flea treatment and her prescription documentation. The worker hung up on me when I requested them to check their inventory. So I drove up there because I knew 100% they shorted me and that I paid for all of them. The front desk workers were very rude when I showed up and said that I would have to wait on the manager. So I waited and they were very rude about it. They made me wait for an hour!!!!! For the manager!! After waiting for an hour, the manager finally comes out and says "I checked the inventory and we did have two extra so sorry. We did short you." Absolutely ridiculous that the front desk workers treated me like that when I was 100% in the right. It wasn't about the cost of being overcharged. It's the fact that it's a prescription and I wouldn't have been able to get those prescriptions refilled because they are numbered.And to top it all off of why you should NEVER go to this petco, today I went in to get some supplies with my corgi puppy! She is a puppy and small and there were big dogs today in the store. I kindly put her in the shopping cart (big dogs tend to take advantage of her and not to mention, she's almost been kidnapped at this very same petco before by a fellow customer). I go to check out and there was a line forming due to lack of customer service. As we were waiting in line, another customer and their very large dog got behind us in line. Their dog started trying to get my corgi's attention so naturally, my corgi wanted out of the shopping cart. It was no big deal, she didn't bark or anything. She just wanted to play with the other dog as she is a puppy. The cashier calls me to check out and starts rudely speaking to me. And starts speaking extremely loud as I gave him my phone number and loaded up my items. My dog was fine at this point, just sitting in the shopping cart. We were just checking out and the cashier starts raising his voice, repeating my phone number to the entire store. The large dog of the other customer starts barking. At this point, I'm done checking out and we go to leave and the cashier starts raising his voice saying that I shouldn't have my dog in the shopping cart in front of the whole store! I an à new dog mom. This is my first dog so I know I'm not a perfect dog owner yet but she is a small dog in a shopping cart. She is clearly loved and well taken care of. There is so many worse things and he didn't have to go off on me in front of the whole store.
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September 2023 by Daniel O.
Don't go to this ridiculous store. Charging you for checkout bags. Absolutely ridiculous I buy multiple cans of cat food for them to make me walk out with each individual one bc I don't want to pay for something I should have access to. That was my last visit to Petco. Hello petsmart.
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September 2023 by June Smith
This was my first time as a new fur parent and didn't know what to expect. I appreciate that the assistant was excellent at communicating. In addition to the standard visit we came for, my little one also needed a nail trim. Since he was not very good during previous experiences he needed to be muzzled. Again, the assistant was very gentle with him and we both ended up leaving happy.