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March 2024 by A M
Very nice, clean hotel, wonderfull service by Zaliana and other staff, very friendly. Windows do not open, but airflow is more than adequate as it turns out as wet carpets from cleaning dried pretty quickly.
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March 2024 by Helen Rae
Christopher and his staff are so awesome!!! They truly made my trip to NOLA the best! Big shout out to John who made my mornings so wonderful! Loved the pic of Sir Duke in my room!Rooms: Unique and staff is absolutely fantasticNearby activities: Not far away from downtown!Walkability: Everything in walking distance from hotel!
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March 2024 by JIHYE KIM
If you stay here, try Bignet for a breakfast. I think their Bignet is slightly better than Cafe du Monde. ?
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March 2024 by Ashley Brown
I’ve stayed here a couple times now. I might not again. This property had the trifecta of Marriott issues that ruins many of their “remodeled” properties.The AC barely worked in the room at all. It was 10 degrees warmer in the room than it was in the hall. I was almost tempted to crack the door open all night just to get some relief. They came and worked on that and the safe that also didn’t work within like ten minutes of me getting into the room, to no avail. The room stayed hot the entire time we were there.Also there was a 4 inch gap between the sliding bathroom door and the wall, offering zero privacy in both visual and auditory matters, on top of which there was no actual fan moving any air either.You better really like whom ever you are traveling with.Lastly, zero water pressure in the shower. The sink was BLASTING right next to it, so they’ve got pressure in the buildings but the shower head had almost none.I love this location, it’s super easy and convenient to get around. The beds are comfortable and the staff is very nice but for the price I need them to do a little better.
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March 2024 by Latoya Jimenez
My Bartenders Tammy (especially her) & Paul were great. New Orleans never disappoints..keep up the good work...The two ladies that checked me in WERE awesome they were from DR...Rooms: beautiful...Food & drinks: great hamburger..
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March 2024 by Reena Uppal
The location was probably the only thing to speak to, near everything and a 10 minute walk to the French Quarter.Staff- rude. The front desk staff at check in was extremely rude and gave a hard time at check in. Not sure why the attitude was needed.Hotel itself was average. Even being upgraded to a bigger king size room, they were tiny with a musty smell. Super small bathroom.Overall not the best of hotels for a boutique hotel. Stay elsewhere.
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March 2024 by Nancy D'Anna
absent valet 3xs, 3 asks for more pillows... but the worst was shades don't darken on 3rd floor and no offer to move. Staff so laxadasic... did not feel like other autograph collections or marriott at all. Bathroom door was broken too. Location good. That's about it.Rooms: Way too small!
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March 2024 by Shelley McNeill
We booked a king room 9th floor and above. Upon arrival (3:45pm- check in is at 4) we were informed our room was not ready. They were kind enough to check our luggage but we stayed in the lobby waiting for our room to be cleaned and ready. After 45 minutes I went to the front desk to ask if they had an idea how much longer it would be. The front desk attendant looked at her computer and ended up finding us a room. Out of suspicion, I asked, who I think was the manager, if this room we were assigned was an “accessible room”. From our experience, those rooms aren’t as nice and we don’t need to be in a handicapped accessible room. She said yes it was and I said we won’t stay in a room like that. She found another room for us on the 11th floor. The room was TINY. I had to turn sideways to get past the refrigerator cabinet and the bed to get to my side of the bed. I know the room we originally booked was not this small. It did not say “a smaller room” like some are described on your website. I feel we were put in this room wrongly and we do not appreciate it. We will not stay at this hotel again when we come to New Orleans. The photos I posted show how much room I had to get to the bed.
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March 2024 by Barbara Tardie
Excellent stay from start to finish! We were allowed to check in early, which was so nice. Great bar, with excellent food. Service of rooms top notch. Great location, easy walk to French Quarter attractions. Many local restaurants close by. Highly recommend this hotel.
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March 2024 by Rhonda Causey
Beautiful!
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March 2024 by Tkai BLK
Throughout the weekend, Kierra at the front desk provided excellent service, going above and beyond to meet our needs. We would definitely stay again due to its excellent location, especially for a peaceful night's sleep while still being within walking distance of tourist attractions. I'd recommend skipping the breakfast (2/5) and opting for Mother's around the corner instead. Everything else was fantastic: clean room, tidy bar, and spotless bathroom.
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March 2024 by STYLE! by Nanthale
Food & drinks: Food here is amazing. I had breakfast almost every morning and in a city with lots of choices I would choose their breakfast every morning
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March 2024 by Alex Reader
I had such a positive experience at this hotel. I was here for 3 nights for a conference down the street and throughout my stay, ALL of the team was super kind, genuine, and accommodating. The NOLA southern hospitality was definitely on display at this nice little hotel, and I definitely appreciated it.Keep up the good work yall, and thanks for having me!
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March 2024 by Kat L
Not what I expected from an Autograph hotel. This whole place needs to be closed and overhauled. Only bright spot was the front desk staff who were very nice and helpful but everything else left a lot to be desired. Service at the bar for drinks and food was extremely slow and just didn't seem to care. Rooms are very small, on par with a hotel in NYC. AC system seems to only run too hot or too cold. Any extra requests eg for a blanket were not taken care of until we called to get it expedited after an hour of waiting. Bathrooms are trash - tiny, no working fan, bad shower head with little water flow. Location was great for mardi gras and felt safe but I'd encouraged Marriott to start over with this place with a renovation and new management asap.
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March 2024 by Stephany Costanza
Stayed during Mardi Gras weekend ‘24 - the location of the hotel is excellent if you’re looking to be near the action. The area is exceptionally walkable.Yes there’s room saying the rooms are small and they are on the smaller size but it was fine. If your booking for a girls trip, i would pick a different hotel as the mirrors are very small and not in the best lighting location.Overall the hotel is very clean - halls, elevator, rooms, etc were all very clean during my stay.
