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November 2023 by Tanya
I received a wash at the Earhart location on 11/9 at approximately 11am and it's evident the young lady with the long pink nails doesn't want to be there. She didn't direct me properly which caused me to hit the track, she doesn't brush or spray the car like I've experienced in the past and her attitude sucks. This is my 3rd time encountering her nonchalant, lazy behavior. I go out of my way to patronize Rich's and bypass several other car wash companies because you offer the best product and your other employees are pleasant to encounter. "Pink Nails" need to be re-trained or fired as she is not a good representative of your brand and I still had bugs on the front of my car after the $20 wash. #soannoying
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November 2023 by Leah Thorkelson
Great car wash!! The staff is friendly, and I love the location and how spacious it is!
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October 2023 by Ford Stevens
Let me pay for a wash, then told me my truck was too big when I got to the entrance of the wash.They told me to call a number for a refund with my information from the sale. I did everything they asked including giving my receipt info and they never refunded the wash. I've reached out multiple times over call, text, and email. I guess they just don't intend on giving me my money back.
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October 2023 by David Kirby
Professional staff and dependable clean equipment make this my choice car wash.Over the last few years I’ve had the opportunity to work with a few of the employees and managers when needing help with my account or questions about their products.Rich’s consistently provides their customers with professional friendly customer service.I’ve never had an experience with any faulty or dirty equipment.I also like that this location is on a quieter stretch of road. I feel safe opening my car to use the vacuum here.
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September 2023 by Michael Hays
Where else you gonna get your car wash? Makes me feel good about my mediocre ride, that's how well it does
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September 2023 by SMD
What could go wrong with a twofer???Convenient, easy to get done cleaning your car.Use the twofer coupons!
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August 2023 by Dexter B.
Horrible customer service and no managers on site at the car washes. Do not use this car wash. Save your money.
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August 2023 by Monica Paz
I’m really tired of coming to this car wash time after time and I have two wheels shined and the machine malfunctioning for left wheel spray. They never have spray on hand, never sorry for the inconvenience. This place use to be managed well, they don’t even greet you like when they first opened. When you pull up they say “Watcha want”. The finally gave me a greasy pad for my tire to use and I paid for the spray. You guys need to have this on hand like other car washes since your machine is either always empty or malfunctioning
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July 2023 by Jimira Maurice
I have been trying to cancel a membership since Thursday, it is now Monday and I have not gotten a return phone call or email. Customer service is a huge issue since there is no person to talk to. Whenever I call its just an automated message that plays.
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June 2023 by Benjamin Lee Morgan
Excellent quality for the price! Monday is BOGO, and you can get the second wash anytime within two weeks!! Love the free vacuum after the wash. The staff is very friendly!! Would recommend this to anyone needed a stress free wash.
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March 2023 by Shynell Harrison
To expensive, the machines damage my back wiper blade. My car is still left with spots of dirt. The customer serivce is always friendly and helpful.
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January 2023 by John Paul Perez
Good car wash and the vacuums work very well! Worth the trip.
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November 2022 by Alice D.
Under no circumstances should you use this automatic car wash!! While my car was in neutral on the conveyer belt, it crashed me into the car in front of me. Manager was completely unhelpful, and I am now having to engage a lawyer to take them to court to pay for damages. It is not worth it!! You are completely at the mercy of their machine to "drive" for you but they still hold you responsible. If you read these reviews, there are lots and lots of examples of peoples cArs getting damaged and richs not being helpful at all in resolving. Buyer beware in a huge way.Better to have dirt on your car than a giant dent that costs thousands to repair.
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October 2022 by Alicia Cousins
Don’t even bother. The $15 wash includes tire detailing. Let’s just say it’s a waste of money. The tire shine is more on the rim then the actual tire.Service: Vacuuming
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September 2022 by Jon Paul Luis
Hey Howdy Folks.. our local Touch less Carwash on AirhartXpressway is AWESOME... friendly staff and clean safe environment..!!
