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April 2024 by Ms Marks
I have been coming to rouses for the last few years to get my kids cake and cup cakes. And this year for my daughter 2nd birthday I put in for her cake and cup cakes at the beginning of March 2024 for April and upon picking it up at the pick up time they tell me the cake is not ready and they dont have an order for cup cakes so now my daughter cant have her party at school because there is no cup cakes. This is a very bad inconvenience for me and my daughter birthday party at school and at home. They had almost a month to prepare her cake and yet at pick up time they need an extra 10-30mins to put the cake together because they don’t have a decorator of staff. Never again will i order from rouses on Franklin 70126
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April 2024 by Redhotgurl
I really like this Rouses' location! Not only is it convenient but its convenient lol!!! From fresh produce to hot prepared boiled or baked meals, are usually on handy. I also appreciate their sushi section. Now I'm not saying it's the biggest, it's actually quite small but I can actually say there is always a great, fresh variety of rolls!I literally only love Rouses for their cashew and nuts selections lol because sometimes they can be a little pricey, but I literally love the sushi and variety nuts....Most of the time I am in and out in no time and there is always fresh produce stocked in the produce department. BTW on my delicious cheat days, I love to get Rouses baked fresh cookies. OMG the bakers definitely do an awesome job of making them nice and tasty. Happy Holidays and I hope you have a Happy New Year.
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April 2024 by Theron Green
Excellent
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March 2024 by Michael Gordon
I went to this location about 7pm tonight March 22, 2024. I went in line 7 to checkout about 7:20pm I brought a bag of fishing shrimp, a few pounds of crawfish, oranges, and a case of water. I had other things to do before I went to take my kids fishing. Two hours went by before we went fishing. I noticed that the cashier put the shrimp in the same bag as the oranges. The bag had a lot of juice from the shrimps all over the oranges. A complete contamination. Immediately went back to the same store and showed the manager. It was a guy with a blue shirt on. He asked what cashier did we go to, I told him 7. The cashier denied putting the shrimp in the bag with the oranges. One thing I can’t stand is a liar, she should have apologize about it but she didn’t, the manager is also awful about the situation because he ask me where is the receipt. Is the receipt really important at this point????? No apologies, only said to get another bag of shrimp and oranges, I only needed the oranges replaced and not the shrimp because the shrimp is only going to be used to fish with…. I’m disgusted with the way that was handled. Only thing the cashier admitted to was checking us out.The cashiers NEED to learn food safety immediately and what not to put in the bag together!!
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March 2024 by Tija Williams
I love this rouses and its location. However, on 2/25/24 I made two purchases for snow crabs . On second return to purchase the snow crabs , the box didn’t have a tag. Annalisha asked for customer service help and Ms. Regina walked over. Ms. Regina had a very nasty disposition with annalisha. Annalisha was providing good customer service to me and my family. Ms. Regina however did not assist with the price check and had the nerve to have an attitude when ANNALISHA ASKED FOR AN OVERIDE. When we initially went to do the price check, Ms. Regina did not assist or come to verify the price. So please, don’t have an attitude with someone that took the initiative to help a customer(me) . Annalisha I hope you have a better day thanks for showing up to work.
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February 2024 by Maurice Calvin
Great place to shop
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February 2024 by Ricky Idlett
Nice clean store with a friendly staff.
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February 2024 by Terry Doucet
Love going to my neighborhood Market! Is convenient and the folks are nice there.
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February 2024 by Dov Glazer
Large selection, reasonably priced
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January 2024 by Nelly vanessa Vargas
I love the products from this store and the prices are some very good ?
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January 2024 by liz abbey
Middle of the road Rouses. Not as nice as Tchop or the CBD, better than the quarter.
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January 2024 by Patrick Lestrade
Excellent customer service. They were out of oysters. (Here in South Louisiana you *have* to stuff your turkey with oysters etc.) So the seafood manager called other stores and found a pint. They held them for me. Xmas dinner saved!
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November 2023 by Pam Hill
Great service at checkout and meat dept. I need help and meat lady took her time to show me where the chicken gizzard and livers were. Great employees
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October 2023 by Donald Colbert III
Definitely better seeing a human being rather than a bunch of self-checkouts
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October 2023 by Mr. X
Bad seafood. PURCHASED FLOUNDER SPECIFICALLY and was bad walking out the door.... I will never buy seafood at rouses again.