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February 2024 by Thomas Taylor
A must visit.
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January 2024 by Robert Martin
Horrible company!I did not receive my items paid for and the company refused to refund me or send my purchase. Please don't shop with this company.
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January 2024 by Kevin Lawrence
Nice store. Next level prices. Bring your wallet
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December 2023 by Arlene W.
Kristen in the ladies shoe department has a great attitude and will go out of her way to help out in different departments. I would recommend shopping with Kristen.
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November 2023 by Carl J.
Wifey forgot a crucial garment for our trip to New Orleans, so fast forward to Saks Fifth Avenue on Canal Street. Excellent selection of both Italian/French designers and American fashion brands, and wifey emerged with several choices from Alice and Olivia and some Chanel makeup. We were helped by a very nice young man who had very good taste. In fact, all sales staff were excellent - we would definitely shop here again!
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November 2023 by Rosie Vargas
Incredibly rude sales associates. Needed help and was unable to even have one sales person talk to me much less make eye contact. The only person who was kind and helpful was the young man working the Jo Malone counter. If you are dressed down because you’re trying to shop comfortably, you will absolutely be ignored. Clearly you have to go in with a personal assistant and be wearing branded logos boldly on your clothing or bag to be acknowledged.Just an FYI to sales people, judging a customer on their clothing is the fastest way to lose that sales commission.I will never step foot in this business again. Corporate needs to have training on customer service. Period.
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September 2023 by Nicholas Redding
Beautiful and luxurious Saks location. 3 floors of shopping!
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August 2023 by Liuba Svatko
I liked this Mall. It's not my price range and the food was awful, but I enjoyed the cleanest water in Tiffany and Co. It was worth going to and seeing clothing and purses I don't want to buy on my last day in New Orleans. Also food was not very good on the third floor. Lack of food options in Saks was surprising. You can do better. That side of Canal has no good food options in my opinion. I am picky with my food. Lol.
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August 2023 by Michael Vaughn
Unfortunately as of today I will no longer be shopping at Saks Fifth Avenue. I was walking into the building to meet my partner so we could walk home together and Suame (Josué) was making out with my partner of 3 years in the public corridor. I will no longer frequent this location or its employees.
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July 2023 by Meanchey Abi
Beautiful place to shop. Very clean and parking is near by .
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July 2023 by ALLY M
Visited New Orleans for my birthday and decided to stop in Saks to buy some perfume. I was helped by a great sales associate that provided excellent recommendations for a new perfume. I actually ended up purchasing one of his recommendations. Great service, selection, and the store was organized and clean.
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June 2023 by David Sheaffer
Hit or miss. I only dealt with the back of house supervisors, but while several were helpful and friendly, but there was one who was angry and spiteful at me despite trying me best to accommodate them and their delivery schedule. I can only assume with the amount of packages they mail out that the front of house staff is more on point than that particular supervisor. They are located inside of a mall housing such luxury giants as Louis Vuitton, MCM, Tony Burch, Tiffany's, etc.
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May 2023 by John Baldwin
Within the last month I had the opportunity to visit New Orleans from Orlando with my partner to celebrate our birthdays and anniversary. During this time I had the pleasure of shopping in your store and was assisted on not one , but several occasions, by one of your sales associates Wes Romer. I cannot begin to tell you how utterly impressed I have been with him as your representative of Saks. I am a hospital executive and have over 400 employees under my own leadership/supervision. I could only ever hope that my staff could be seen to be of the professional caliber as Wes. He consistently demonstrated maturity, professionalism, extreme courtesy/congeniality, engagement, and patience as he assisted me on every occasion. I always knew I had his undivided attention. This also did stop with my return home. He assisted me with the purchase of yet 2 other items via long distance. Because of Wes I look forward to shopping in your store and online moving forward. You can be assured I will turn to him for addressing all my purchases.Most gratefully, John Baldwin
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May 2023 by Myles G.
Head to Maria in cosmetics. She is divine and the best at what she does. You will love her.Men's dept. has become too urban. Perhaps that is the buyer here, but hard to find classics now. Not the Saks of the past in the Men's dept.
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April 2023 by Shaniqua
Awesome experience. My boyfriend bought some cologne he had been looking for. The workers were nice. We also got a few samples.