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November 2023 by Kinnon White
Was going to buy gas, didn't fill up cause this price jump might be the biggest scum bag move I've ever seen. Yall should be ashamed of yourselves
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October 2023 by I Have S.
I have been coming to this gas station for brake tags almost every year for twenty plus years. This morning I encountered a worker who was so angry, he was hellbent on fighting with me no matter what i said. He repeatedly chastised me for not handing him three pieces of paperwork plus my fee in one handoff (I handed him two) and mocked me for not following the sign. I apologized. Then he said I was the victim and started muttering about victims... I couldn't follow. He then said he was recording my interaction? When I asked for my registration back and said I would just leave he put the clipboard down and started speaking so angrily he spit on me. Been coming here for decades-- this guy seems very close to snapping and I will not be back. There's another place to get brake tags on Louisiana Avenue so I'll give that a try. Ugh. Humanity.
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October 2023 by Viet Chu
Beware... If you fail inspection, still have to pay. Big guy very rude.
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September 2023 by Laura Rutledge
Best tire inspector- so nice. Best experience every time!
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September 2023 by Richard Luffred
Ask for John when you air up your tire with their broken air pump. $9 later and you will be driving away with a tire almost as flaccid and limp as John’s manly parts.
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September 2023 by Lindsey Van
John at the service station was the meanest interaction I’ve had with a person in my 35 years. I hope you get better soon, John.
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June 2023 by Tammy R.
Dwight, brake tag guy, has an over inflated view of himself. Condescending and rude, especially for someone who tells people to honk their horn for a living. I snatched back my registration and cash, and went to Magic Bubbles on Louisiana Ave where I got my new brake tag with no attitude, no hassle. Do yourself a favor and dodge Dwight like the green potato chip in the bag.
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May 2023 by Chandler M.
Inspection sticker employees are so rude and miserable. I would give this place negative stars if I could. I took my business to Delta Fuel and had a great experience. I was skeptical at first but the inspector was so kind and quick.
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April 2023 by Lynn J.
The brake tag inspector at the University Shell is a rude bully who does not want to work a full day.I arrived at 3:38 p.m. for a simple reinspection of my parking brake. When I pulled up behind a truck getting an inspection sticker, I could see and hear the inspector waving his fists and yelling at the driver for getting there too close to his closing time of 3:45. The truck had already passed inspection, as I could see the inspector waving the sticker in his hand while berating the driver for several minutes. He finally applied the sticker to the truck, waved me forward, and proceeded to yell at me for several minutes about coming before closing time. The reinspection of my parking brake took less than one minute. If the inspector had skipped the yelling at me and the driver in front of me, he would have been finished with both of us before 3:45.His final parting shout was, "You better come earlier next time!" There won't be a next time.
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January 2023 by Erika A.
If your sign says you are OPEN then your door should be UNLOCKED. Gas station closed at 6:40 pm on a Wednesday WHY? Attendant inside was unbelievably rude and screaming at me to go away. I just wanted a soda. DAMN.
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January 2023 by Travis Harmon
Went in today to get a brake tag. Unfortunately Dwight was not able to issue it, but he fully explained the issue and gave me a recommendation of where to get it fixed. He was nice and extremely helpful, so I will definitely be back.
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December 2022 by Gayle M.
$5 to check ur tires and fluids. I don't think the gentleman really was paying attention. I told him that my car had not been driven in 10 months. I forgot to get him to check transmission and now I feel uneasy. He didn't do it.
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November 2022 by Gina Allen
If you want to interact with one of the rudest people in the world, head to this Shell service station and ask for Dwight. Whatever's going wrong in his life, he'll be sure to take it out on you during the 15 minutes it takes to get your brake tag. If you've been missing someone yelling at you for no reason, not speaking clearly, and acting as if they're trying to find a reason not to give you your brake tag, this is the place. If you're tired of too many people smiling at you, saying "good morning" and "please" and "thank you," don't worry. Dwight is apparently incapable of speaking those words or behaving like a human being that earns his living working at this joint. He's grumpy, and somehow it's all your fault.This one star rating is well-earned.
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November 2022 by Claire K.
I was in line to get a brake tag for 30 minutes and the attendant walks out and puts a cone in front of my car and stated I'm done for the day. Come back tomorrow.
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September 2022 by Laura Meagher
I came here for a car wash and it was a mistake! The credit card machine doesn’t work, so I used cash, and it gave me back the incorrect amount of change IN QUARTERS. Got fleeced $1.50 and didn’t even get a platinum car wash to show for it.