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December 2023 by Robin R.
Loved these guys, always kind, skilled, and willing to help. They are great at color matching, teaching basics to paint novices like myself, and open great hours. .
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July 2023 by Thomas F.
I went to this store today to get a color match on my dining room paint. I usually buy my paint from Lowes or Home Depot, but decided to go here thinking they would have a good color match computer. As I approached the store, I saw that the door handle was extremely dirty and grimy. I looked like it hadn't been cleaned in years with a significant build up of hand dirt grime. Also, the windows in the door were so dirty that I could barely see through them. It looked like they hadn't cleaned the windows for several years. The windows were dirty from large smudges. After I entered the store, I noticed that there was a large build up of dirt and dust under the counter. (I counted three candy bar wrappers under the counter, in front of the register). The floor looked dirty. I asked to speak to the store manager. A gentleman came out of a small room and talked to me. I told him about the door handle. He didn't say anything, but walked over with another employee and looked at the door handle. He seemed to jump back when he saw how dirty it was. The other employee started to clean the door handle. I told him thank you for cleaning the door handle. I also asked him if he had a person that does the floors. He said he did. I told him the floors were very dirty. I paid a premium price for the dining room paint I purchased today. When paying a premium price, I expect the store to at least be clean.
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March 2023 by Jim Ligon
Great service. Lowe’s guy didn’t know what bonding primer was. SW staff greeted me at door. Answered all my questions. Little pricey but worth it
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August 2022 by Elena
Perfect customer service and good products!
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March 2022 by M A.
I've been using this store for all my paint needs for over a decade, and today I had an even better than usual experience. I had a paint needing a match and the base was out of stock; the manager called around until he found what was needed and got it. I dropped off order before work and was able to pick up at lunchtime, where the cashier was very helpful and made sure appropriate discounts were applied. I had to wait very little, and the store had numerous diverse customers, all of whom were being treated courteously and professionally. I also appreciate the staff member with the shirt easily identifying her as Spanish-speaking. Very grateful for this store in Gentilly.
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December 2021 by Dilyara S.
Very helpful staff. I tried color matching at Lowes- you definitely could see where the wall was touched up. In this store they matched my wall paint color 100%.
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October 2021 by Justin Lui
Use this is my regular go-to-store. Prior to the pandemic the paints were in stock. 2021, not so much. I cannot get the Emerald interior paints so instead of 5 gallons, its two gallons and I have to run to another store to purchase the other gallon -- if they have it.Overall, it's convenient. It's typically a two-man operation so when it's busy, you can wait 10-15 minutes per transaction/customer. On the rare early afternoons, it may be a one person store.Heads up people: Reserved White is a great interior paint color. It's a white with a hint of gray-blue. It's awesome. However, every store's machine is different so the store in Metairie was white w/ a hint of tan/brown so Reserved White may not be great there (for me). Good luck and happy painting.
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August 2021 by Stanley Jordan
Always professional helpful, very knowledgeable of products.
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June 2021 by FKM
Staff at the Gentilly store are friendly, professional, and willing to help with all my paint projects, such as the type of paint for my particular project, and the types and number of paint brushes I need. Staff help make my paint projects achievable and done the best way possible.
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May 2021 by avian washington
Tony and his team are top-notch professionals. Noth over the phone and in-person, they kept up the high standard of customer care. This team is a keeper, corporate office!
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January 2021 by Patrick Smith
Knowledge is king
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December 2020 by Michelle Petty
Great job guys!!!
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November 2020 by Mike Greaney
Great service ! Order was ready and loaded up quick .
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October 2020 by Stephanie Reed
The paint is great quality. I was able to order online and pick-up curbside so it felt like the safest option in COVID time. I called when I was out front and an associate brought out my gallon of paint to me. I love the color and can tell the difference in quality with other box store paints.
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September 2020 by Lejohn Richburg
Very helpful!
