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“So much more than just mail services ✨
Almost want to keep it a secret so the line doesn’t get too long :-) I live in the neighborhood.
It’s exactly the kind of cute quirky local pack and ship place I wish there were more of these days.
Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies!
I found it because my printer was down. It’s one of my new favorite places. Local Nola at its best.
Growing up my Mom always called small businesses with heart and charm “we try harder places”. It’s not glossy, not corporate, it’s adorable and the kind of place we see all too often disappearing here.
I went in low key grumpy & in a hurry, left with a big smile on my face.”
“Very friendly and affordable! Packed my vinyl records safely and quickly. She had me shake and check that I was happy with the security of my package which was nice as well. I’m so happy I found this place and will continue to use it for as long as it exists”
“Kiomara and Tasure couldn’t have been more friendly and helpful. They printed Amazon return sticker using QR code. And with a big smile. This inside convention centre. This wasn’t listen on Amazon as a UPS drop off but it worked. Thank you!”
“Wonderful experience with Craters & Freighters. Perfect shipping of a large painting to Italy with excellent packaging. The artwork arrived in perfect condition. And it was the least expensive among the shipping companies contacted.”
“Great experience every time I visit this UPS Store. The staff is always friendly, efficient, and very helpful. They make shipping and returns quick and easy. Highly recommend this location!”
“I rented a box here when I first moved to New Orleans, and I'll rent a box again when I come back for the winter (I'm a snow bird). It's a very handy place to come and pick up mail and packages, and the staff is very personable. I live nearby but my neighborhood is known for package and mail theft, so this was a much more secure option.
The store is very community-oriented--I had a microwave to give away and they offered to let me put up a sign on their bulletin board. They printed some documents for me from email, both in color and black and white. There's a little cooler where you can buy cold drinks. You can also ship things, buy postage, buy locally made artist postcards and cards and gifts, and chat with other patrons. Very pleasant.
It's a quaint little shop across from Lafitte's Blacksmith Shop and there's a 10 minute passenger pick up spot right outside the door so if you just need to pick up some mail, it's easy to park---which is a blessing in the French Quarter.”
“I’ve come here for years and have grown fond of Lisa cutting my hair! I would give this place 5 stars, but it drives me bananas when they ask if you want to leave a tip when paying with a credit card. They give you the receipt to sign and write it in regardless, so why ask? It’s tacky and most people would tip anyway. Just hand me the receipt and I’ll write your tip down instead of announcing it to the waiting room.”
“Great spot to drop off your pre labeled packages for USPS, FEDEX, & UPS. They’re quick and scan it with receipt if you need. Carriers come by that day and pick up.
It’s good to support the local small business too as there is no difference in ship time if you drop off at a main carrier. Great spot in Lakeview ???”
“I went to ship multiple boxes late afternoon the day after Tulane graduation. As expected, the shop was very busy, with a line out the door and boxes stacked to the ceiling in the waiting area. The line moved very quickly, and I was served in less than ten minutes. The staff was friendly, professional, and amazingly calm after what had surely been a crazy day. All packages got shipped and arrived as expected.”
“BAM was amazing!! He was so helpful and kind, and went above and beyond to help me get a very time-sensitive thing printed. Cannot say enough great things about him and this location.”
“CARLO was amazing!!!! 🤩 He helped me make a bunch of returns easy and quick, he gave me advice on printing, and he knew all the prices on hand. He answered all of my questions and totally went out of his way to make sure I could get the things I needed. Really went the extra step for my experience there.”
“Very professional and hard working. It would be very helpful if stevedores don't leave thrash [ especially plastic soda or drinking water bottles on ships , especially after each ship finished. Not only good for environment, it's the right thing to do !”
Open 24 hours
1801 St Charles Ave, New Orleans
Shipping Centers
“We need to print our tickets for the essence festival. I was worried that we wouldn't be able to find a place then we found FedEx. The staff was helpful and we were able to print our tickets for less than two dollars for the three day event.”
“Harlan is very helpful having my poster taken care of, went out of the box by calling other locations to make sure my poster can be printed when there’s unexpected errors happened”
“Every time I enter this location, I am always greeted with a warm smile and welcome. Then they ask me what they can help me with and not only do they help me with the services I need, they make sure everything looks even better than I could've ever imagined. There is no other place I'd go to in New Orleans nor recommend for any printing needs other than this store.”
“Had a very last-minute print request and asked Ashton about 50 questions but he was so nice about it and was able to get a giant poster turned around in an hour. Thanks so much Ashton!!!”
“Amazing experience with Gary and Shea across multiple days. Fast, helpful and polite, they were incredible helping our team navigate some urgent print orders over the phone as well as in person at the store. Thank you both so much!”
“Matthew was incredibly helpful. I was in a huge rush with the Lyft waiting for me outside and he was super speedy, kind, and cool! I legitimately could not have asked for a better experience. Taylor supported as well.”
“4 stars because one of the ladies wasn't so welcoming. I didn't know how to use the cutting tool and was left to figure it out. The lighter young lady was very professional and explained the services I needed whilst the other one barely knew what equipment was working after I already paid for the service. I specifically went to this location after receiving a recommendation plus reading the bad reviews on the other location. Gave it 4 stars all because of the one young lady who went above and beyond to help me out. The store is tidy, organized and has tools to get any job done”
“A little hard to find. On the Mezzanine level of the hotel. Take the elevator up or 2 escalators. It's not a scam like some people are saying. Some things have a service fee; Some don't. The gentleman working there was friendly and explained the process well.”
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“I had to ship something large and gangly and weird shaped and the kind folks here made it such an easy and painless process! I had put off shipping it for a month because I was dreading it, but it truly took all of a few minutes with their expert help. And they did a great job of keeping it affordable too! I can’t recommend them enough.”