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March 2024 by Karen Cassidy
Four new tires at a great price, and even with an oil change and tweaks, price came in well under budget. I can see them working hard! I didn't have to wait for anyone else's car just the work they did on my own. Great prices and super knowledgeable staff. They also gave me a great tow referral who was fast and efficient. Will definitely return.
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February 2024 by Maude Varela
Very disappointing experience! I requested a VISUAL inspection to check my breaks and back tires. After almost three hours, I got my car back. They charged me $137!! I was totally shocked! Never again!
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January 2024 by Maude V.
On 11/20/2023, I took my car for a visual inspection (tires and breaks). He kept my car for about three hours and charged me $137.
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January 2024 by RAMA RAO SURE
Worst shop to go. They will try to rob you. I took my car to their shop as it started shaking on ear heart blvd. I mentioned the guy that one of the ignition coils went bad as it happened already and two of them were changed before. He called me later and quoted me for 450$ fo changing one ignition coil. I told him I got it fixed before for 175$ at another shop in Elmwood which is closer to my home. However, he was so rude and told this is my shop and this is how I charge. I told him that I don't want him to replace the coil as I know it was two expensive. Later when I went to his shop he charged me 136$(110$ inspection and 26 tax) as inspection charge. I am not sure why I got charged 26$ as tax on 110$ charge. Don't go to this shop. I went to this shop by looking at googles reviews and rating.Later I got two coils fixed instead of one for just 300$ at other shop.
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November 2023 by Austin Rapbaum
I’ve been going to smiling chuck’s for all my car issues for the last 7 years, chuck is a funny guy, always friendly, as is his staff, fair and honest. Obviously going to the mechanic and shelling out money sucks but I genuinely find that chuck tries his best to be completely honest and straight forward. He also regularly tries his best to save you some money by shopping around for parts instead of settling for the first price he finds. I have recommended this spot to my friends and family, and would definitely recommend it to anyone reading this review.
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November 2023 by Josie Sexton
Fair prices, honest assessments and quality thorough work. Got my car back the same day. And Chuck is always smiling!
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September 2023 by James S.
I highly recommend Smiling Chuck's Auto Repair at 1501 S Norman C Francis Parkway in New Orleans. $320 plus tax to replace my axle after Meineke tried to get $531 for the axle plus another $1,500 for all kinds of other things. With tax it was $350 by Chuck. When I went to pay he gave me back a hundred because he said I overpaid. I looked at his paper and said no, it was correct. He had a math mistake and wrote $250 instead of $350. The mere fact that he would have given me back the money is enough to tell me that I can trust this guy. Here's what happened before him. I am new to New Orleans and started getting a thumping sound from the front end. I tried to figure it out myself and everything in the front end was tight. I had just put new axles in a couple of months ago so it wasn't even a thought. Since I was clueless on who to take it to, I went to Meineke. NEVER AGAIN!!! My two brothers used to own multiple Meinekes in New Jersey and I had worked with them on the weekends for decades, so I went there. Now I had done a full check of the front end and everything was tight. I told them I couldn't figure it out and that I had just replaced both axles in June. However it was the driver's side axle. List price for an axle is $200, wholesale to Meineke would be in the low hundred. Book repair time is an hour, $120 is standard hourly rate. So it should have been between $320 on the low end and $400 on the high end. For just that they wanted $531. But then they said I needed hub with bearings because the broken axle would have damaged it. Then wanted to tack on like another $800. They said it was pot hole damage so it would have damaged the bearings too. First, when I looked at it with Chuck after Chuck fixed it, there was no outside damage to indicate it was hit with force. Second, I had the car up on jacks and there was zero play in the front end. I checked everything including the ball joints, bearings, k-frame bushings, tie rod ends, steering arms, and stabilizer links. Everything was solid! And yes, I used a pry bar. Of course, sometimes bearings can be going bad with no play. But in that situation you would be hearing a whirring sound. There was none. Of course they also tried to tell me I needed both axles claiming if you change one you should always buy both. They were both brand new and one was just defective. If they were both original she would have been 100% correct. But I had just told her both were just replaced. Then they wanted to sell me a front wheel alignment at $150. I asked why I needed an alignment and she said it's always needed with front end work. I was like no! You pop the tie-rod out and pop it back in. The only reason an alignment would be needed is if your guy turns the tie-rod end and that there's no reason at all to do that. She replied with, there's no way I can guarantee that. In my head I was thinking, I just spoke to your mechanic and he is definitely knowledgeable. It would take some serious incompetence for that tie-rod end to turn. Then there was a recomendation to replace my air filter at $75. Yes! An air filter! Which, by the way, you can still see lots of light through. Next item was an exhaust hanger. The broken piece was a $10 rubber piece with two holes. It slides on and off. One hole slides onto a preexisting metal rod connected to the frame and the other hole onto the rod connected to the exhaust. If you can't go to the bin, take one over to the car, and pop in on in less than 5 minutes, maybe you should stick to fixing tricycles. Worst case scenario is that you need to hit it with a spray of WD40. Asking price, $125. At my brother's shop, he charged $20. The only thing I really needed outside of the axle were new tires. These were actually reasonably priced. And had I bought the new tires I would definitely got an alignment. When I went home I googled auto repair shop. When I scrolled down I saw "Smiling Chuck's" and something just said to me, this is going to be a good man so I called and he gave me a great price an
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August 2023 by Trent Ciolino
The only mechanic I trust to deal with my work truck. Been a customer for 6 years and nothing but great service.
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May 2023 by Raina Bee
Luck smiled on me when I pulled in with my brakes shot to hell. They had my car running again in a few days for a reasonable price considering the work that had to be done. I was also leaking gas for some reason and they noticed and fixed that issue as well. They are always busy but apparently it seems like its for a reason.Services: Auto brake repair
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May 2023 by Rebecca Kinzly
I had to get a side view mirror replaced and turns out I bought the wrong mirror, but Chuck did all of the re-wiring and installed in less than a week and honored the original quote he gave me for the replacement. Great job and I would definitely recommend!
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May 2023 by Rebecca K.
Fixed my side view mirror with a replacement I bought. The replacement needed re-wiring and Chuck did it in less than a week at a great price. Couldn't be happier!
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October 2022 by Anyi M.
I come here from time to time for my car repair needs. They are honest and down to earth, and I felt they never tried to take advantage of me. Highly recommended!!
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October 2022 by J
These guys are great. They repaired the underside of my car a few months ago fast and reasonable. Had to go here today to get a bad tire I got yesterday at a shady place I went to on Claiborne out of desperation, fixed. They fixed my tire fast and cheap. Highly recommend smiling chucks, especially as a girl who knows nothing about cars.
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August 2022 by Samantha Reese
only mechanic i trust. he's honest, helpful, and very reasonably priced.
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July 2022 by Tyler Trew
Top notch service at a fair price. You can always count on Chuck to get the work done in a timely manner at a reasonable price. I have used them on multiple occasions and have always been happy with their service. You can't go wrong with Smiling Chuck's.
