-
July 2023 by jarrod bell
Dispatch for this location is absolute trash. Purchased a tire Saturday, the tread completely blew off Thursday. Called dispatch to get roadside service for THEIR failed tire, was transferred to 3 different employees before landing on the phone with Steve. After explaining the situation, Steve proceeded to be condescending, and found the situation quite hilarious. Long story short, I called the STM in Biloxi, who found the New Orleans location at fault, and was able to help me. I'm extremely greatful that these employees weren't as useless as Steve. I've been purchasing tires from this same location loyally for over 3 years. I wouldnt spend a single penny here again.P.S.Quit being useless Steve.
-
July 2023 by Shayne M.
The service at this place is horrible! I called to get tires for my truck, but they couldn't get the tires I wanted. I was told if I could find them online, I could pay them to mount and balance. I brought the truck in with the tires and they refused to mount the tires. I told them I only ordered online because the suggested it. My truck sat there all day, then they called to say they couldn't get the tires off my truck. I picked the truck up then brought to Delta Tire, which I highly recommend, they had no problem doing the work or getting my tires off. We bought all of our tires from this place, until now, Delta Tire gets all of my business.
-
June 2023 by Mr Delivery
Took care of the issue in minimal time!
-
June 2023 by Kade Buquet
Had a great experience . Guy that came assist me roadside for waste pro . I think his name was Trayvon . Great guy . Respectful . Fast working . Had me back on the road in 15-20 mins .
-
May 2023 by Keith Campbell
Had a blowout on semi trailer. The place was easy to find. Prices very reasonable. Staff is very helpful, knowledgeable, and friendly. I got two tires put on very quickly. I’m definitely referring everyone I can about this tire shop. Thanks for a very professional service.
-
April 2023 by Dennis Robertson
Very friendly worker at the place
-
December 2022 by Eugene Meyer
Great service!Good prices and no games
-
November 2022 by Cajun RepoMan
Top notch. In service and speed. Friendly atmosphere that you don't often find in this field. I know when someone puts hands on my truck, I'm getting the best. They did great to meet me on the road when I had a blow out and needed it done in a hurry. They responded and met the challenge with a smile. If you choose any other tire store, you're choosing second rate, because they have the top spot locked in! I'll never go anywhere else! Keep on keeping on STM!
-
October 2022 by Damien Cosse
Sales guy have a attitude problem if you don’t like your job find a new one?
-
March 2022 by Joseph Milano
So my father brought a truck tire to Southern for a valve stem replacement yesterday. My father knew the valve stem was bad and told the service man. Upon picking up the tire today, the service man advised they had changed the valve stem and did not charge us. Upon arrival back to the house, after jacking up RV, and taking multiple tires off, my father sprayed the valve with soap water. The soap water showed the same bad leak, which meant they lied to us and did not change the valve stem. Long story short, Southern Tire sucks big time and they wasted our day. Go to Goodyear across the street. Way better service.
-
October 2021 by Twee nguyen
Great wheel alignment and tires for large vehicles. I came there with my Mercedes Sprinter 2500 high roof extended - lots of places can't do the wheel alignment but this place can. They gave great service, very knowledgeable and did my wheel alignment and I'm very happy with it. compared to another place where they try to rip me off by by making stuff up that didn't need fixing.
-
October 2021 by T Mot
Takes forever. Was there for 2 hours to get a tire balanced(that they put on), and I was there when the doors opened. Lot of guys standing around. No organization or sense of urgency. Do not recommend if you have anything to do the rest of the day.
-
October 2021 by Zach Easterling
Brought in my sport chasis to get new tires on it and they said it would be done by the morning becuase im not from this state and they still didnt have them put on very ignorent
-
September 2021 by Maurice Scardino
I called my rep for 4 -11r24.5 to be installed on tractor and tire.to get swop.from tractor to trailer. I ask for.appoinment at sat at 800am. They said they show as close as possibleOn Saturday at 907am I told the tech has not showed. 30 min later I was told they have to send the tires and tech out of.nola. because the tech in Houma did not show for.work. it be 2 to 3 hours. Two hours later the nola the tech shows up with only one tire and installs it.I call my rep he said a tech is coming out in a hour out of Houma with tires.I called 200pm the sales person said that it would be 1.2 mins. After 14 mins I called now his said a hour. company lost 8 hours of standby for a rig and a crew on a Saturday. This location are out of Houma and Nola.
-
June 2021 by Jalen G.
Honestly this tire shop is the WORST!! So I came in when it was raining, my tire was very flat. They charged me $136 for a Low Economy tire (If you're from New Orleans, then you KNOW used tires are anywhere from $50-$70). Then they proceed to allow individuals to wear no masks and are HACKING like they have bronchitis. Fast forward to 30 minutes later, the employees are RUDE..staring rudely without proper greetings. Then, my car has dirt spots all in it from the mechanics touching my car..and they didn't have the audacity or customer service to clean wipe down my car door on the inside. Then, they didn't even reset my tire pressures to assure that everything was okay. I do NOT recommend this tire shop to ANYONE in the elmwood/harahan/New Orleans area.
