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February 2024 by Angela overton
I am having a major problem I was told by one of the storage staff at the New Orleans location that I had until Feb 14 to pay on my unit before it hit auction on Feb 15 but now the unit is closed today I can not lose my stuff I have been reaching out to get in touch with a district manager but customer service refused to get me in touch
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January 2024 by G Grande
First time I got to this storage, I parked right in front of the office in the parking lot right next to a black car. I was in a Uhaul truck. I parked right in between the parking spot lanes. Suddenly, a gentleman in the black car opened his door and hit my rental truck. He yelled that I parked too close and asked for me to move. As I got out of my rental truck to check what he was talking about, it was obvious that he was parked almost on top of the parking line and had almost 3 feet of space on the other side. He was actually the one parked too close. I thought he was a customer of the storage. He finally got out of his car and ended up being an employee of the storage (he was the one who opened the office door with his key). He was clearly in the wrong, and he was a very rude employee. This happened on 1/20/24 at 1:15pm. I hope that your employees are a lot more polite going forward and acknowledge when they are in the wrong. I am glad I ended up not going in to get a new storage room.
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January 2024 by Vivian Nelson
Very helpful and good location if travel on train
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January 2024 by Paula
The staff are always professional and helpful. I've used a few storage units in the past and this absolutely the cleanest storage units I've ever seen. Easy access and safe at a reasonableprice. Highly recommend this place for your storage needs.
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January 2024 by Archie Adams
This storage is a great place
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December 2023 by LASHONDA JOHNSON
Taj helped me find the right size space with a reasonable rate! I feel so safe having my things here simply because the guys in the office are always on post during their posted office hours!
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December 2023 by SHONDA MARQUISE
I appreciate that the facilities generally stay clean!! The gentlemen that work in Spacebox- Will and Taj and Tyler- are so personable yet very professional. They are always helpful and never display a negative attitude, even when I show up at 5:55pm asking for a cart! LOL Thanks Guys!
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December 2023 by Jessica Winn
I was in and out smooth service , friendly customer service everything explainedClean space. Tyler was great!
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December 2023 by Latsha Monroe
The staff was very professional and nice. I appreciate the kindness.
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October 2023 by Chanel Bachesta
Great customer service. Tyler was very helpful during our experience. After many failed attempts at finding a spot to store our luggage we came across space box. Very clean and secure.
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October 2023 by Amarah Alahn
Tyler was amazing!! He was so very helpful and accommodating. No complaints. 10/10 recommend!
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October 2023 by Michael Schexnayder
I was in a pinch found this storage unit on Google. Came in and Tyler was able to get me a unit within 30 mins. Awesome highly recommended!
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October 2023 by mara gold
I’ve had a unit here for over a year. The staff, particularly William, have always been very helpful. The main qualm I have is the rent going up every few months, but that happens in most storage facilities unfortunately. Overall, I’ve had a positive experience!
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October 2023 by Avari Moffett
It’s always a smooth transition in and out and they have the best rates I’ve ever seen… AND THEY BUY YOU BREAKFAST!!! I love Spacebox!
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September 2023 by Brandon 750
storage place was very clean and overall very nice. customer service was very professional and excellent. I got helped from tahj..who was very professional and friendly. he helped me get what I needed and was very patient and understanding.
