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February 2024 by Barbara Spangenberg
The neighborhood T-Mobile store provides excellent service, just like the company overall. The manager Jonathan clearly works with staff and together they try to juggle the flow of customers who often visit to buy but also learn. Not easy, especially during peak times. But they make it happen! Making an appointment is a good trick if a customer knows there's lots to talk about.
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January 2024 by Billy Ray
Best T-Mobile location by far! Jonathan (manager) and Brie are extremely knowledgeable and helpful, and actually give a ****.
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January 2024 by Dorcas Akande
Bree and Johnathan were very professional. I would recommend anyone to them!
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January 2024 by Andrew Dodenhoff
Jonathan was very responsive, Bree very friendly. Great service from them.
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January 2024 by Amanda Frank
Jonathan and his krewe are incredibly helpful and knowledgeable.I had been to this store in the past and would get aggravated with the help.These guys have got it together and go out of their way to help me and make sure that I am happy before I leave. Much appreciated! Great team.
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November 2023 by Quentin Brooks
Great excellent service understanding and they take care of you
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November 2023 by Caroline Burgess
T-Mobile thank you for all of your help, patience, and knowledge. Your laughter and support when changing services (something that can be so frustrating) made my decision to switch to y’all the best!
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September 2023 by AEH ENTERPRISES 921
We have always been sprint business customers and weren't sure about merging with T-mobile. However, after the personal service we received from the store manager, we have no doubt at all about staying with T-mobile!
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September 2023 by Keith Haynes
Under new management team is knowledgeable and friendly manager goes above his duties to help his team! Great store to go to!
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September 2023 by R
I came in here on a weekend to get a quote for a phone line. The lady who helped me literally signed me up for the service somehow even though I didn't sign ANYTHING. Afterwards, I got a bill for not even having bought a phone or set up a plan. This is absolutely ridiculous.
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July 2023 by 504ever
Employee charged with 32 counts of identity theft (stealing then selling customer's SIM cards) according to a report on WWL. Appalling.
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March 2023 by Patrick Lestrade
If you are an international traveler, t-mobile has the best coverage overseas. With NO extra cost, you automatically get free texts, free data (think WhatsApp video calls!), And 25 cents/minute voice calls. None of the other carriers come close to matching that!
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March 2023 by Kourtney Nicole
I do not recommend buying an Apple Ipad from this T-Mobile store. The saleswoman sold me an ipad with a bad SIM card. It's supposed to have unlimited data.Don't let them give you an E SIM card those don't work consistently.
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February 2023 by Elle Moore
Rude female manager and fat dude who puts things on your bill, says they’re free and then they’re hundreds of dollars to get them off. No seating which would be fine if the service wasn’t so freakin slow. But fat dude blamed it on slow computers—at a phone store? They have to call everything in so it’s not really a service center either. Just a ridiculous waste of time. Some employees are nice but Tchopitoulas Street location has unscrupulous business practices. I’ll be reporting them to corporate—in case they care. Wish I could give zero stars.
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January 2023 by A Kitty cat
Very helpful staff! Especially Tenya and Amina, took a bunch of extra steps to help us out!
