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October 2023 by samuel ontiveros
Upon entering none of the 3-4 girls greeted, I was in the shoe section for a good 10-25 minutes and no one bothered to ask if help was needed, but while others were going in after me they were all greeted and helped. Luckily the shoe I got was my size and just approached one of them and they got my size and quickly charged me didn’t bother to ask for my email or number when the person right after me was greeted with enthusiasm and was asked for her number and email. Just everything in the experience felt wrong.
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June 2023 by kareem jamar
The staff is amazing super helpful best Steve madden in the country..
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June 2023 by Shawn B
Good shoes & prices were great
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May 2023 by Alauna A.
I've never been into an actual SM (Steve Madden) store before, so I was glad to see one in the area. My friend and I were greeted by a lovely staff member, whose name I didn't grab, but she was very sweet though. We didn't purchase anything but they had a nice range of shoes, and bags that we looked at. There was a deal going on when we went, so that was pretty cool too. I would definitely come back to see what new styles they have and finally purchase something from this brand.
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December 2022 by Jazmine May
The customer service is horrible. They don’t abide by their closing time. I’ve been here twice and was told on both occasions that they are closed well before the time that’s on their door. I’ll be calling corporate, because that’s just ridiculous.
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June 2022 by Alexa Ahmad
Super unfreundliches PersonalKleines Sortiment ?
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April 2022 by Kareem Bell
Staff is great
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February 2022 by Clifford Person Jr
Great service. New staff. Very helpful and courteous
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October 2021 by Bridgette Dallas Davis
Love this store
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August 2021 by Alexander Mateo
the customer service is terrible the workers are very rudenever go back
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August 2021 by Monica Gavarrete
(Translated by Google) customer service is disgusting, i will never go backI went with my daughter, I was not treated in a good way, a worker frowned at me because I sat down to fix my shoe, I asked her what was happening, she behaved very rude, she was on the phone all the time and the worst thing is that here they are does nothing(Original)customer service is disgusting, i will never go backFui con mi hija no fui atendido de buena manera una trabajadora me frunció la cara por que me senté a arreglarme mi zapato le pregunté que pasaba ella se comportó muy grosera ella todo el tiempo estuvo en el teléfono y lo peor es que el here de ellas no hace nada
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August 2021 by Javier Gavarrete
(Translated by Google) That store does not work, the emeadas are on the phone all the time and with very bad character.(Original)no sirve esa tienda las emeadas todo el tiempo estan con el telefono y con muy mal.caracter
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August 2021 by monica rios
(Translated by Google) If I could I did not give stars the staff is nefarious(Original)Si pudiera no daba estrellas el personal es nefasto
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August 2021 by Monica Martin
(Translated by Google) It does not work?(Original)No sirve?
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May 2021 by Albert Huie
I would leave zero stars if it was possible. My girlfriend and I were shopping, we were not greeted by any of the 3 employees on at the time. The employees were on their on their cellphones the whole time. When we were paying the employees rolled their eyes like this was an inconvenience to them. If this is the level of employees that you have then just get security and make it self-serve
