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November 2023 by isabel yaport
I went today around 12 pm and the lady there seem like she was being bothered . And the other guy went under my hood was like ugh. Then I ask I have coupon to use today can I use it and she like ugh roll her eyes and then she said I'm not taking no more coupon for the rest of the day to other guy and I guess printer was not working and she was seem over it ,she gave little paper not whole thing and didn't reset my oil change percentage. .I been going 5 mille for so long I feel so unwelcome now.
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November 2023 by clairemangano
Ashley , the manager is the reason I’ve come to this take five for every oil change since they’ve started working here. I’ve never felt more confident and comfortable in services provided by a franchise and it’s because of Ashley! I was also happy to see that there was more gender diversity then any other automotive shops I’ve been to. Jasmine was also very helpful and professional during our oil change. Highly recommend!
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November 2023 by Nayelly Barrios
Customer service is always spot on here. Also, they know what they're doing and I never feel like they are trying to upsell. I don't think I've ever had to wait more than 20 minutes total (waiting in line AND getting the oil change). This is BEAUTIFUL considering the place I used to go in Texas would make me leave my car, take a shuttle home, then get a shuttle back 4 hours later.
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November 2023 by Alonda Dennis
Take 5 on the corner of Claiborne in Carrollton very efficient. They change air filter, vent filter for air condition, clean windows, check your tire pressure, and check all your fluids. When I leave there l can relax knowing my car was probably taken care of. I would not go anywhere else.
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November 2023 by Ann Eisen
It took me over an hour! 15 in line and rest while changing oil. Computers didn’t work. They had 3 lines open. But only enough employees to handle 2. Once I was directed into slot the young man just walked off. I know now to work in another lane but he never said a word like:”I’ll be with you shortly, there is someone ahead of you”. When I inquired the female employee got very short with me and said they were short handed. Then the computer didn’t work. To her credit she finally found a work around. But changing my oil took a long time and was very over priced. The whole time there was lots employee chatter about lack of help and firing and hiring people. Each conversation held up the process to finish. I have been a customer for many years but I doubt I will return.
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November 2023 by Allison Wiggins
Hands down the best take 5 experience I’ve ever had, everyone was so kind and informative! My attendant said thank you and yes ma’am very frequently and acknowledged me by name very often!
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November 2023 by Michael McClellan
While the employees did a great job,there were only 3 with 7 cars in line. It took over an hour. It was on a Friday morning.Management fhould have a better plan .I will continue to do business ,however I may not be as patient!
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November 2023 by Keith Carroll
My time spent in getting my oil change was very fast professional and courteous from all the workers involved. They took the time to explain what was done and recommended things that I can have done if I choose. I felt very comfortable in all that was done to make my driving on the road safe and easy. Thanks to all! And thank you Jes for being so professional
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October 2023 by Adelaida Melendez
I went in to ask about a defected wiper I purchased a few weeks ago. The crew immediately helped me. Not only did they swap out the messed up wiper, they added air to my tires AND replenished my wiper fluids!!!! Top notch service and all in like 5 minutes or less.
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October 2023 by Connie Smith
Phenomenal service. Great attitudes! Thank y’all for the great experience. This is the only place I go to get my oil changed and it’s because of the positive experience I always have :-)!Service: Oil change
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September 2023 by Michelle Melancon
The technicians were excellent. I received Courteous service, accurate results and they all had a friendly demeanor.Service: Oil change
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September 2023 by Johnny Eubanks
I came in at 7:30 pm and the attendee had already cleaned up but he still did my overdue oil change so I could get on the road. He was very nice and he even zip tied my bottom plastic cover that had fallen on one side due to the worse roads in America in New orleans. I think that your prices are hwy robbery. I say this bc I went and purchased everything I needed to do it myself and it was under $30. You charge me almost $90. Same kind of oil and same kind of filter. The convenience fee more than the oil. Lol. It is what it is.
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September 2023 by Andrea Condall
My Experience was nice. This young man that did my((Oil Changed)put air in my tires. on Saturday. August 26. He was very poliet respectful,and kind. 5Minute Oil on Claiborne . I truly appreciate his work.Services: Tires
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August 2023 by Clare H.
Very good customer service! The team is always friendly and quick, and make a boring errand much more enjoyable!
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August 2023 by Theresa Killings
It was a very hot day and the team was amazing! They were short staffed but that did not stop them from providing excellent customer service. Well done!Service: Oil change
