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March 2024 by Edrica Thomas
This store is so good! I will definitely be back. Ashanti was so sweet and she helped me pick out the perfect MAC lip trio for my makeup collection! If the world had more people like Ashanti it would be a better place.
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March 2024 by Jullian Temple
I wanted to get something for my fiancé as a gift and knew nothing about cosmetics. But Ashanti was able to help me from start to finish. Thank goodness for her. 10/10 and would definitely recommend going to see her
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January 2024 by Love Jones
Helpful staff.
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January 2024 by Xiaonan Guo
The Google said it opens at 10am but actually it’s 11am!! It wastes me an hour to waiting for them.
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December 2023 by Crystal
This was my first visit to this store, and it was impressive because of Kaitlyn. She had great customer service and deep product knowledge. She answered my questions, listened to my needs, and made great recommendations. I purchased everything she recommended, and I am a highly satisfied customer. Kaitlyn is one of a kind a huge benefit to the company!
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April 2023 by lakeisha Manuel
Where do I Begin? My skin is very sensitive on top of everything i have eczema and can’t never really wear make up because it will burn my skin make me have bumps swell up and thanks to the two beautiful black ladies that help me I don’t have that problem anymore they introduced me to a brand that I would’ve never thought to use and matched my skins so perfectly I really just wanted to cry these two women were amazing. They understood what I was going through. They were patient. She did the work on my face. She was watching my skin to make sure that I didn’t have a bad reaction and I just wanted to say thank you from the bottom of my heart.
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February 2023 by The First Lady of NOLA
Went in this morning 2/9 /23to purchase a eyeliner the associate was rude unhelpful I asked her to help me locate a liner by Estée Lauder after I tried the sample . she immediately took the sample and checked and said that they were out .I asked her to see the sample again she patrolled it as if I was going to steal it and placed the sample in a drawer behind the register .and never looked back . Her attitude was much more friendlier with the Caucasian customers when I walked in .she was not helpful and had no interest in selling me anything .
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February 2023 by Renee
This location always has amazing sales. I visit Nola every year, and every year I make it my business to shop here. The salespeople are very knowledgeable, and always give great insight, and make up tips.
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September 2022 by Tuoqi Li
Terrible services and lied to customers. The first day we stopped by they claimed that Estée Lauder was on sale and it was the last chance. But we checked the expiration date, which was about to expire within 4 months. More ridiculously, the second day we stopped by again but found that the same product was on additional 10% off. What!? Why you lied to us on day 1 and convinced us to buy many of the about to expire lot? Also, more importantly, the cashier treated me so rude like I am not a customer. It’s so unacceptable!
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July 2022 by Marieb
I arrived at the store today at 4:05 p.m. there was a sign on the door that red be back in 45 minutes the lady came back at 4:40 unlock the door she open the door at 4:50. All employees need breaks but this was ridiculous and to top it off she had an attitude like whatever thank you
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February 2022 by Grace Guo
terrible service!!! The store manager named India lie about product and service! The other very tall and curly hair black girl was very rude! Probably think she is the owner of the store... Dont ever believe in their words! Their item's expiration date is in about a month or so! Check it before you buy.
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February 2022 by Brittany La
I had a great experience and so did my boyfriend! The manager India was so kind and patient and made both of us feel comfortable when shopping for our skincare needs.
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February 2022 by Jennifer Prince
Exceptional guest experience from the moment I walked in the door. They were running a 6 for 60.00 sale on cosmetics. She started by asking me my skin type (oily, dry…) said I know what will work perfect on you. She did a color swatch on my skin and we went from there. She was patient and helped me get everything I needed.They packaged it up carefully, thanked me by name and gave me a free gift bag.I will definitely be back!
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February 2022 by Gayla Gillespie
Rude and Unprofessional Salesperson named Bridget who was more interested in counting change in her cash register than assisting me with product needs. Another Salesperson asked her to show me the eyebrow brushes and she angrily yelled right in front of me, “I’m counting!!” I interrupted her count, and said, “Excuse me Ms. Bridget, are you too busy counting your register to assist a customer?” Then, she stopped counting money & rudely offered to assist me. At that point, I was done with her bad attitude and left my items that I was going to purchase at the register. I’ll be sure to also inform District Management of her curtness and unwillingness to help customers. Regardless of how close it was to the store closing. Unprofessional and discourteous behavior. New Orleans...do better by your clients!
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February 2022 by Tony Li
Terrible services and lied to customers. The first day we stopped by they claimed that Estée Lauder was on sale and it was the last chance. But we checked the expiration date, which was about to expire within 4 months. More ridiculously, the second day we stopped by again but found that the same product was on additional 10% off. What!? Why you lied to us on day 1 and convinced us to buy many of the about to expire lot? Also, more importantly, the cashier treated me so rude like I am not a customer. It’s so unacceptable!
