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November 2023 by Lisa H.
Not the best Nordstrom Rack but also not the worst. It's hit or miss as these types of stores tend to be. When it's hit though you can find some awesome designer items at half the cost.
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October 2023 by Scott H.
Very warm and smelling of raw sewage. These are two things you do not look for in a clothing store. There are so many more things that are not attributes for clothing store, but these have to be near the top of the list.
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October 2023 by K. Renee Owens
This store has a horrible sewage smell, and it is very hot in there. Not many things to pick from in most of the departments.
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September 2023 by Joe S.
This was a spacious store at the end of a "Mall", but the Men's section was terrible. Compared to the rest of the store, the Men's section was small and didn't have as much as some other Racks I've been in. This one catered more to the women so take my review with a grain of truffle salt. It's 2 stories and has the entrance at the southern end of the "Mall". And as a warning, this "Mall" doesn't have much else for shopping, especially at that end. It's a good walk to the other end, and it doesn't seem like there are many entrances and exits. I like to visit Nordstrom Rack's to see what the variety is, but I'll say when I return to NOLA, I probably won't go out of my way to go here.
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July 2023 by Yeashan R.
On the west coast I grew up going to Nordstrom all the time. This store customer service was always the bar. However, at this location don't expect it. Louisiana hasn't had a real Nordstrom and it shows. From the lack of selection to employees attitudes. I was super excited about this store opening because previously the closest Rack was in BR. But sadly I mostly just do my online returns there. I rarely do any shopping.
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February 2023 by Tim Toepp
Nice place but quite spread out, so you'll get your steps in and lacks maps except at each ends.
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January 2023 by Alissa W.
Definitely not like the racks we have back in south Florida. This place seemed to be lacking merchandise. The shoe department was ok I found a pair of shoes for my daughter here. Overall, for clothing I wouldn't recommended shopping here unless you are looking for a pair of jeans or a jacket. That was about all I saw an actual decent amount of.
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December 2022 by Rhonda Magee
I just expected more I suppose since I attach Nordstrom to high-end and quality but this place gives cheap department store vibes.
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December 2022 by Juan F.
I went on vacation to New Orleans last November . After see that was a Nordstrom store ,I was excited to purchase some items there . After my experience ;I forgot to save my receipt and back to L.A ,the items I purchased weren't what I expected. I was checking online that is options to get a receipt ,but supposedly workers from Nordstrom can only get receipts for purchases made 'online ' . I decided to call this store ;but the employees reduced her training saying 'i can't help you because the system can only track receipts from the same day ' ,then the 'system' is on diapers . I asked her how that is possible,if every single store have a database to find out refunds or credit cards for they own convenient. Everything was useless ,the lady refuses to help me . I called corporate and guess what ?? They help to get the information that I need to return items back in L.A. Amazing that people at this store won't be able to track anything even with the credit card number . Anyways ,good think I won't come back there .
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October 2022 by Floyd Tribble
Luv this store they have great prices and excellent merchandise and good customer service skills ?
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October 2022 by Matthew U.
Having some downtime and needing to find some items for a themed party later in the week I found myself here. It is a bit unnerving being in here and it feels like a sterile environment. But that has nothing to do with the customer service I received while in here. I took some time to browse the tables and racks and didn't rush myself. I ended up circling back to where I started at the sunglass displays. I tried a few pairs on. After some back and forth between pairs I finally made a decision. I take my purchase and head to the register for checkout. Here is where it gets good. I at first thought that I was not going to get the best customer service. The girl working the checkout didn't look too friendly. Once I got there, and she rang me up. I thought that was it and I was going to walk out of there with my new sunglasses. After she rung them up and took off the security tag she asked me what case I wanted for the sunglasses. I was taken aback because I was not aware it came with a case. Not sure, she chimed in with which cases she had and made suggestions on the color I should get that would compliment the pair I selected. I didn't argue with her, I went with her suggestion because she was right. The case totally complimented the color of the lenses and I couldn't be more happy.
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September 2022 by Dimples Zone
The big clearance sale.. Clothes $5, $10 and $15.. Even things that are $100 +, it's only $15. My friend got some Clothes for her 2 sons and I got a bag on clearance. So much fun I had there
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August 2022 by Regina Royal
Nordstrom always has something for a shopper. The place is clean and no one sweating you while you shop. I like this location.
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July 2022 by Stephen Barrow
Very good atmosphere while shopping. The staff was very kind and courteous. . There were many Sale items... Bathroom was clean and sanitized ?☮️
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June 2022 by Victor Seminario Pinto
excelent costumer service good price
