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September 2023 by Pretty G.
The fees are astronomical!!!!! That's why I prefer to go to a concert at the Smoothie King Center because they don't charge a processing fee it's just the amount plus taxes. You guys need to change your policy, it's simply fucking ridiculous that you charge an extra $20 for processing fee....smh Do better!
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September 2023 by BroomDock Lady
Customer service is a bunch of parrots reading a script..no idea how to answer real questions or solve real issues..they keep telling me “no worries” but they haven’t release the funds from my sold tickets..atp I could have went to the show myself
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September 2023 by Come In My Kitchen
Customer service is a bunch of parrots reading a script..no idea how to answer real questions or solve real issues..they keep telling me “no worries” but they haven’t release the funds from my sold tickets..atp I could have went to the show myself
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August 2023 by nicky guidry
Ticketmaster customer service sucks!! You have to communicate through emails. Can't talk to a live person to save your life!! They just don't give a flip about customers because they're the only show in town. Their attitude is take it or leave it. I have been going in circles for a week and a half now trying to access my account because I forgot my password and the number I have in the system is a disconnected old landline. I cannot get in to change either one because it keeps saying that they'll call and send a code . How can they call and send a code when the number no longer exists. No one has a clue to what to do.
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August 2023 by Kyle G
Box office was open one day a week. I had to wait until the evening before the show I wanted tickets for to buy tickets for the next day . Online "was down" . Unavailable during regular business hours. I had to go back to the box office at 6:30 in the evening while a different show was going on just to be served. Be glad my friends had tickets available and that they had a good time. Update the schedule, be more available, do better than that next time y'all. As a city known for entertainment my recent experience left me embarrassed for y'all.
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August 2023 by Maia B.
from the bottom of my heart, fuck you ticketmaster. ive been a fan of taylor swift since she released fearless yet i didn't get a code for her concert (which basically means im shit out of luck and can't go). while i see SCALPERS getting "fan access" codes. absolutely no.
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June 2023 by Canal do Andraus
Duran Duran on stage. Great show.
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March 2023 by DrTerese Ratcliff
Great Customer service
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July 2022 by Miracle Fulton
I just want to know why the New Orleans ticketmaster box office doesn't open unless on event dates? I purchased 7 tickets to Mary J. Blige concert and fees were over $100. The extra cash spent on service fees can be used for parking, drinks, food etc..I prefer to purchased My tickets in person, right after they open to the public. Ridiculous
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June 2022 by Tonette Patterson
Smooth King was there for NBA draft.. attending here you can see seating if you attending a event
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April 2022 by Wanda M. Johnson-Honor'e Johnson
I'm a Handycap person who has been trying to get my Tickets in that section when I ordered them but I can't find out how in the Ticket master account..
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April 2022 by Kelly Legania
I cannot believe they are only open 1 day out of the week.
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October 2021 by Lauren Choquette
Cannot get through to anyone and they have yet to respond to my numerous emails!
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August 2021 by Dana Sullivan
VERY HELPFUL.
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June 2020 by Whitney Granger
It was different before COVID-19 when they would take their sweet time issuing me refunds. But now, I'm literally starving and homeless because I never received my unemployment. So Ticketmaster could hurry up and give me my refund so my 3-year-old and I can hopefully still survive the next week or so. But who am I kidding? I'll be surprised if I even get my refund. Last time it took a month and a half of waiting after the show had already gone and past. It took hours of fighting on the phone with a supervisor to finally get my money. Despicable.
