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February 2024 by Valerie Drebsky
We have to say that not only did we get incredible deals here, we got the most amazing service. A special shout out to Jasmine who offered to ship our items home for free and sent us a personalized note. That's not to mention that she was so helpful through our shopping experience. We wish the ship didn't get back so early because we wanted to go back and visit her again! If we end up back in New Orleans. We will certainly make sure we visit!
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December 2023 by Preston B.
Love their clothes. Went in to get sized for my wedding but ended up dropping $300! Employees are very very friendly! 10/10
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October 2023 by Brad M.
The worst customer service I HAVE EVER DEALT WITH!!! Since the sales associates won't do it, I will!! The store is NO REFUNDS EXCHANGES ONLY There is a small sign infront of the register, but you need to move 2 other sign to see it There is a female associate with a great sense of humor, as she found my situation very amusing. That is until I confronted her in an attempt to find out what the funny part was. I was always under the impression Tommy Bahama was a reputable store, thus would have quality employees. It all made sense tho when Jose the manager came out from the back of the store. When you have an ignorant leader who could careless about their customers, you will have ignorant workers who just follow suit. First time I have ever shopped at a Tommy Bahama, no question about it, will also be my last time!!!! Stay far away
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July 2023 by Kevin Cochran
Jasmine and the whole team were so friendly and helpful. They took their time and provided excellent customer service.
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June 2023 by Harry Spring
THIS LOCATION DOES NOT ACCEPT RETURNS - ONLY EXCHANGES. THIS IS NOT A REGULAR TOMMY BAHAMA STORE BUT AN OUTLET. THE POLICY IS POSTED ON THE COUNTER OF THE STORE AND BECAUSE I WAS IN A HURRY I FAILED TO READ IT......LIKE A RAT TRAP- GOTCHA! I suppose this works well with a tourist location near the French Quarter since most of the shoppers will not be returning items; it does not work for the average brand loyal Tommy Bahama customer. The only reason that I gave the store a 2 star and not a 1 star is that the employees are very helpful and kind.
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April 2023 by Chris Villanueva
Jennifer at this store was amazing and went above and beyond!! I work in retail and she made me feel like family and took great care of me. Kameron as well was very personable and gave great customer service! I will definitely recommend!
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February 2023 by Mike A.
Great clothing which is normally very expensive but the Outlet is at least 40% off. Great staff, Terry was great and even shipped some items that were out of stock, right to my home. It arrived 3 days later, simply awesome!
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December 2022 by Tami Prager
Nice leisure wear clothes. A bit on the pricey side, but great quality clothes. You get what you pay for.
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November 2022 by David Kalian
We have gotten some great deals here. And they went out of their way to order a shirt in the size they did not have. It was delivered free to my house the customer service there was outstanding
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November 2022 by Shawn Buegel
Bought a shirt and they offer Military Discount
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October 2022 by FirstNatives ToThisLand
Great Staff ,super friendly and always willing to help you order if it's not in the store.
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August 2022 by Thomas Perkins
I'm not going to pay $90 for a pair of shorts that are on sale. Well made clothes at ridiculous prices.
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May 2022 by Dewayne W
Pet friendly and very engaging. The sales prices are not competitive
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April 2022 by P W
Always like the clothes, they had some great deals 70% off and the sales staff was so friendly.
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February 2022 by Oy K.
The best customer service ever! We had no more room in our luggage so JENNIFER COSTLEY helped us with shipping our items to our home at no cost.. we even got a thank you note with our package. She was very friendly and helpful. No Tommy Bahama outlet in our city so it was great to find this store with great prices.
