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December 2023 by Will A.
I have used this pharmacy since August of 2018. They used to be reliable and communicative. Starting in about the summer of 2023 that tapered off and disappeared. Reaching someone on the phone is increasingly Herculean. Lots of long holds even when their system informs you that no one's in front of you. And once you get through it's ready -when it's not- or there's a delay which they are powerless to resolve. The web service is vague, like the staff, using "pharmacist review" and "insurance jssue". In each case, my in-person inquiries led to tech fixing it on the spot. The staff also seems to disagree over when refills are due. The service here is best described as schizophrenic- many discordant voices. The experience is as arbitrary as that Seinfeld bit. Don't rely on this pharmacy for anything time-sensitive.
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July 2023 by Robert R.
Apparently "New" people work here according to an employee at the Pharmacy. I had a terrible experience today. The Pharmacist who's name is Quanisha apparently has the right to decide who get their medication based on what forms of ID she feels like accepting that day. I brought my military ID to pick up my medication, (My name is exactly the same on both the Military ID and Prescription). The Pharmacist (Quanisha) decided that she does not accept military IDs to pick up medications. It goes without saying that this form of identification is government issued and I in fact am able to use it to pick up medications. After calling Corporate and confirming this, Quanisha still wouldn't give me my medication. She told me to sit and wait for her manager to arrive and he can issue the medication. The manager arrived and immediately accepted my Identification and issued me my medication. I have been coming here for years, this place has declined so much recently. The girls at the pharmacy literally spend so much time talking amongst themselves and leave the counter unattended. It's very clear that they are friends outside of work and probably hired because of it. Seriously get your prescription at another Walgreens, I wasted 5 hours of my day here and noticed many other people in line complaining about the lack of professionalism and simple customer service at this location.Terrible experience
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June 2023 by Charles H.
Quickly Remedied HIPAA ViolationsIssue: Twice this afternoon I was asked to publicly disclose, confidential, federally protected information about my health in front of strangers at the pharmacy counter.Needless to say, I immediately reported this location to Walgreens Corporate Privacy Compliance group.HEADQUARTERS' EXCELLENT RESOLUTION!Walgreens Corporate responded very quickly (within 4 business hours). All employees will now be retrained as to federal HIPAA laws and regulations, and a reminder email will be sent to all Walgreens pharmacies. Well done Walgreens for your speedy professionalism in handling this issue!
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January 2023 by Eve B.
Clean friendly and well stocked. This Walgreens is great. Staff has always been helpful and food/snack selection is good. Highly recommend.
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September 2021 by Hollie Garrison
This is the state of the store nearly three weeks after Hurricane Ida. Absolutely no otc drugs or personal hygiene products on the shelves.
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February 2021 by Gayle C.
Expensive. Great for medication pickup and some makeup sales. Photos can be duplicated here, and come out good. They have sales on water, but their cheap brand of water is defective.
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February 2021 by Victor Avalos
Both Covid-19 vaccine appointments went smoothly. The young lady administering the shots was both pleasant and skilled.
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December 2020 by Heather C.
Makeup extravaganza! This is the only pharmacy in NOLA with an expanded makeup selection. It's a hidden secret, perfect for a last minute run for a cosmetic. Especially if you are running late & headed out for a night on the town. It's location is great if you live around uptown, saving you a trip to a big box beauty store. It has an expanded variety of makeup brands. While it won't have the brands or variety you have in Sephora, it will have something to fit your needs. It is right next to Whole Foods, making it easy for a quick pickup while doing shopping errands or picking up a prescription. This is one of the larger Walgreens I've been in. It has another added bonus...parking! Not many places in the city have a parking area. At this location you don't have to search for street parking like you do downtown. Also, this location is not usually packed making it easier to stay safe & maintain that 6ft of distance.
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October 2020 by Walter Wolf
The pharmacy is disorganised. The automated service calls incessantly and when one arrives the prescription isn’t prepared. It’s frustrating and some of the employees exude an air of not caring at all.
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March 2020 by Tomas R.
This is my neighborhood Walgreens within walking distance and I always have a pleasant experience. They have parking in the back which is perfect since the neighborhood charges for street parking. You can utilize the drive-thru pharmacy but what I appreciate most is the customer service here and the wide variety of items available. They're open fairly late and take advantage of the register near the drinks and fridges!
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March 2020 by Laura R.
ABSOLUTELY INCOMPETENT STAFF!!!! Please don't go to this Walgreens for any reason. They can't check people out, they've got soap "on lock down", the photo print center is a disaster. No one knows where anything is. When you need a refund for photos that they can't print they can only give you a gift card not an actual refund! This place is a joke. No manager on duty. No one helps!
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January 2020 by Shalvi Sharma
Not a fan of Walgreens. Meets your emergency needs.
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November 2019 by C Homberg
Don’t bother going to this location unless you want to waste 30 mins of your time waiting for them to get their act together.
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October 2019 by Namrata Singh
Rude cashier and manager. Refused to sell me wine even though I had my id bc I came in with a friend who didn’t have their wallet bc they weren’t purchasing anything. We are both in our 30s. Would not explain the policy, walked away from the register and told me to call 1800walgreens. I’m a 30 year old trying to purchase wine and was treated like a criminal. I live close by and I will def stick to Whole Foods across the street for wine.
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April 2019 by Maddy M.
As far as a Walgreens goes this place is great. It's a relatively new location (few years) so everything is shiny and new. The cosmetics aisles are a pleasure to stroll through, whether looking for something in particular or just wasting time. The pharmacy is great too, there's a drive through window for convenience. Parking lot behind Magazine Street with a back entrance as well as an entrance on Magazine Street. I've picked up photos I've ordered online, gotten a passport photo and picked up any and all essentials I've needed. Very convenient store and location for my day to day life.
