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June 2023 by Dorcas Omojola
Customer service is slow and bad. At first I thought there was only one technician working but then I noticed that one technician had just been hanging out around the store area instead of working in the Eye Center and then eventually came back to the Eye Center. Then the technician helped a white customer who came in after me and was trying to help two people at once instead of paying attention to who came in first, and helping one customer at a time. I waited at least 30 to 45 minutes more than I should have waited. Also, weren’t that many people in the Eye Center so it was just bad customer service. I am mentioning all of this because people have full-time daytime jobs and lives and sometimes people are coming in during their lunch or break hours and can’t afford to wait 30 minutes to an hour to get help.
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June 2023 by M J
Excellent customer service! I’m from another state and brought in a paper prescription and within 24 hours the pharmacist was able to contact my PCP to verify and fill my prescription. I highly recommend this pharmacy!
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May 2023 by MaLou Rachal
I am very happy with the staff and hours . Would like to have my prescriptions delivered with grocery order
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June 2022 by jo Shaffer
Not helpful. My rx still isn't ready after I've a week. Only decent for basic needs.
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February 2022 by New talents
They did not give me info me that my prescription was on back order and it was going to take a month before they can get it in. Very unprofessional, and bad customer service!
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December 2021 by Evan Hayes
My doctor told me to schedule a booster shot so i scheduled it at this Walmart in my neighborhood. The tech refused to give me the booster bc it had not quit been 6 months since my second vaccine. I described my situation to the tech and the reply given was “then go see your doctor”. didn’t need the surliness on top of the rejection.
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June 2020 by Ryan Knight
This Walmart is by far the worst store I have ever been to. Every person I asked for help was extremely rude, like I was bothering them. WORST SERVICE EVER!!!
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December 2019 by Imogene Cargo
The head female pharmacist that was working this morning (10/22/2019 @10:30am) is the nicest person I think I’ve ever dealt with at any pharmacy here in New Orleans. I had a huge dilemma today where I couldn’t find my prescription at ANY pharmacy in all of New Orleans. After calling over 50 places and visiting 15 I came here and even though I didn’t end up filling it here she was so nice and helpful even though I was an emotional wreck because I was supposed to be leaving for Port Moody, Canada today at 2pm and was going to be gone for 9 days therefore could not fill my script up there or wait a few days until I was able to fill it here at Walmart and I was literally losing my mind because I didn’t know what to do and it is a medicine that I have been on for 10+ years and obviously not a medication that I can go without. And I was lucky enough to find a pharmacy in Covington that had it in stock although I did have to change my flight to tomorrow morning in order to get it filled but she was the one who told me that most pharmacies will say they don’t have the medicine over the phone even if they do so I decided to make the trip up to Covington since a different pharmacy told me they usually have a large stock of it and they did tell me on the phone they were out but I took her advice and went anyway and sure enough they had it! So without her telling me that they were probably lying to me I may have had to cancel my trip altogether and had an even bigger freak out because I would have missed seeing my family for the first time during the holidays in 5 years and I’d have probably lost my mind if I had to deal with one more person being super rude to me about it. But I just want to thank this woman for helping me calm down and talking to me like a real human being and actually having compassion and understanding for what I was going through because every single other place treated me the exact opposite and I really needed that. So thank you 1000x!
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April 2019 by jivatiny .
Horrible.....they never have your prescriptions in stock which really sucks if it's Friday afternoon and your medication happens to be a controlled substance then you are out of luck till Monday. So basically,They drop the ball and your the one who has to pay the price....run.....to another pharmacy !
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March 2019 by jivatiny
Horrible.....they never have your prescriptions in stock which really sucks if it’s Friday afternoon and your medication happens to be a controlled substance then you are out of luck till Monday. So basically,They drop the ball and your the one who has to pay the price....run.....to another pharmacy !
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February 2019 by Leslie-Claire Spillman
Cheap prescriptions but HORRIBLE customer service. I'll never go back. Would be zero stars if I could.
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November 2016 by J B
Typical pharmacy. I don't have any complaints. :-)
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June 2016 by Scott MacFetters
I must say after several experiences between this Pharmacy and another local BigBox Pharmacy, Walmart wins hands down. The staff is friendly, helpful, and thorough. Plus, the prices are great. I only wish the over the counter med section were more organized and less a part of the rest of the store.
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March 2013 by carol Herring
Its a walmart, bathroom is nasty, plenty employees, busy laughing and joking so at least there in a good mood right. Smells of urine.
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April 2012 by A Google User
The wait is so long and the customer service is horrible. Some ppl. Need to get fired and replaced!!! Bad bad bad