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September 2023 by jahn filthe
Don’t go here unless you absolutely have to. I purchased cypress lap siding here and returned within the hour to swap out termite damaged boards I hadn’t noticed upon purchase. I was told that I should have inspected the lengths before accepting them and there would be no returns or exchange. That’s typically true (I should have inspected every piece I put in my truck), but also there should not be termite damaged cypress at any respectable lumber yard. Boo to this place, go to Carruth Bros in mid city, they seem to care more for their customers (aka working carpenters who can’t afford to lose $20 a board to termite damage direct from the yard!)
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April 2023 by Juho Niemela
First time visiting after getting tired of certain big orange box store incompetence. Easy to do business with, good delivery service and prices.
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March 2023 by 10wolfer
Always friendly and helpful and they have what you need
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December 2022 by Eric Stapleton
Great place to buy lumber. Staff is nice and the guys in the yard were extra helpful loading the truck. We had an emergency build for a client and needed a ton of lumber quick. We bought all the kiln dried and treated they had. So if you are in New Orleans or near and on a build I would recommend them.
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September 2022 by Gwen Stacy
I went to this lumber yard without a clue as to what I needed and they were so helpful. I felt like I was in good hands. I highly recommend them!
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December 2021 by B Michael Ferweda
It is what followed the unfortunate incident that deserves the 5 star rating!Here is the buzz cut... I placed an order for 60 pieces of 16' specialty pine. with Michael the sales person who has been with the company for many years, To my dismay, the order was not fulfilled as directed by the retail manager.I will normally rate them a one star for this action except the staff and the young man Matt, who is one of the owner's, deserves accolades for their hard work and commitment to the Bywater & Marigny communities.Matt's brother in-law, Mark contacted me directly, as an owners representative, to resolve the issue. The Owners I believe wish to improve the property and to grow the business. Matt who is at the yard daily is an amazing young man who is commendable for his dedication to his father's legend.It takes grit to admit fault and the staff and owners took the matter to heart and are trying to turn the experience into a way to improve customer service at the yard, I placed the order with a competitor of theirs, which is a reminder that we can all improve and do better.I will trust the staff at Wilson Bourg Lumber will work harder for all of us in the community and live up to the five star rating given to them today!
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December 2021 by Brad Ictech
They have the best customer service I've ever experienced at a lumber yard. They also carry some hardware. I highly recommend them!
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October 2021 by Roger Steinbrink
Great service,friendly staff.
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December 2020 by Slade Wilson
The best lumber yard in New Orleans! I felt very safe with the covid-19 precautions they took and they were very friendly. It's nice that they also have hardware for sale because I forgot a few things for the job. Great lumber yard!
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December 2020 by Meredith Livengood
Would have been 5 stars, but the desk lady in the enclosed office took her mask off to sneeze and blow her nose in my face, and then eat a brownie. She then laughed like I was ridiculous for looking nervous. She didn’t look well, and must have been pretty sick because she wasn’t there when I came back to return the sander. So I guess go here if you don’t believe in Coronavirus!
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December 2020 by Robert Wold
They prove themselves to be the most helpful of all I visit. Very carpenter--and weekend carpenter--friendly.
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August 2020 by Charles Price
I use to work here. I gave Mr. Watson 13 years of my service to this amazing company. I couldn't have worked for a better boss in Mr. Watson. He was a caring guy to work for and also helped me everytime I needed help like a real employer should.
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January 2019 by Patrick Gandolfo
Good attitude and service
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December 2018 by tony poche
Great little spot for lumber!
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July 2018 by Maxwell Materne
Free delivery was a great touch but after the $33 boards were up we found a missing knot which provided a peep hole right though out “privacy fenceâ€. Since the board was cut there is “nothing they could do.†Understandable from a P&L perspective but next time I'll go somewhere else with my $850, somewhere with a little more customer interest.