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March 2024 by A B
What happened to Pizza Hut?? I spent $50 on a large pizza and 12 little wings it was NOT worth it. Though the wings had a good taste, it wasn't worth the money, and the pizza was garbage to much bread n sauce. fyi, it does NOT look like the pictures! Want my advice? Find a Domino'
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February 2024 by Solar Flare
mmmmm
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January 2024 by Kendrea Harris (Kendrea's Scrutiny)
I mean seriously reconsider if you are using debit here. My order was 15.32 and they charged me 18.38 twice then 15.32 the next day. The 18.38x2 was schemed because it didn’t show up on their report. Therefore they couldn’t return it to me but it’s showing on my bank account. I noticed the evening I was in there and was promised a refund that I never got. Went talk to the rep twice she said be patient. I called the hotline they promised a call between 1-3 business days that I never got. Called my bank after I seen locals complain about the same thing. My bank said ph have to initiate the refund. Finally got a call from a cell phone after going to the BBB. A lady said she is the gm and tending to my request and this is between me and the bank. Needless to say an apology was given and she understood and acknowledged their errors and declined every penny of my refund, a store credit and all that. DONT USE YOUR CREDIT CARDS HERE!!
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December 2023 by D M
Worst experience. Rude employee. Wrong
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December 2023 by Andrea Harlaux
This place needs to close! My husband went in and ordered a pizza because once again online ordering was not available. Got home and got settled. The pizza had marinara sauce versus the garlic Parmesan sauce he asked for. We tried several times to contact them. The first time somebody picked up the phone and hung it up. The next three times I called, somebody finally answered and placed me on hold to never come back. I tried calling a few more times to not get an answer. I don’t live close to this establishment. I will try and go tomorrow.
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December 2023 by Sandy Green
The pizza was terrible,It tasted stall, especially the next day.
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October 2023 by Debra Maloid
New Roads, LA 10•10•2023Not recomended unless management changes there! I received undesirable food, I tried not to complain so I brought the pizza home and put it in the oven to make it close to edible but then I placed another order, same day and I just had to return the pizza, the crust had burnt cheese all around it and it was very thin crust to say I order hand tossed crust, it was skimpy on cheese in the middle which caused it to dry out during baking but the manager said it dried out waiting in the warmer, no way! It was very clear that pizza wasn't prepared right just by looking at the burnt cheese on the pizza crust. The manager(she) then snatched the pizza box from the counter and tossed it in the trash can telling me she wasn't gonna remake it the pizza BECAUSE I COMPLAINED ABOUT IT AND THE OTHER TWO PIZZAS I bought earlier that day, she said she would give me store credit that I couldn't use until tomorrow ir any other day so I asked her if that means they would be making better pizza tomorrow since she could remake it tomorrow but not today so I could take it home to my kids but her bad attitude continued. As I was leaving she told me she was THE GENERAL MANAGER if I needed to speak to someone it would still be her. If she's a general manager ANYWHERE her bad attitude overrides it, I definitely didn't believe her, it was probably to discourage me not to go further with this complaint but it didn't at all, I've spoken to several people about this and a report has been filed, God will handle the rest for me! Check out these pics of my pizza, a warmer didn't burn that cheese around the crust that shouldn't even be there ?This was not my first experience with unsatisfactory pizza but this is my first time complaining because I got two different orders on the same day, both orders were horrible, we had to cook our personal pan pizzas more at our house. My sister complained as soon as she got her pizza which was exactly 2min after I picked it up, she said her pizza was "wet" under the bottom, which indicates soggy, my pizza wasn't near crispy, crunchy or even hot to say it was "supposedly" had just been cooked. The texture of the pizza was horrible.GOOD CUSTOMER SERVICE AND A GREAT ATTITUDE IS WHAT ANY MANAGER SHOULD DISPLAY, this is never the case at this store under her management.#CheckOutThoseEdges
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October 2023 by Faith mcfadden
I ordered a pizza and cheese sticks online and paid on the app tonight. When I got there, I was told that they were out of cheese sticks and that I could not be refunded for them so she told me I could get a drink instead (obviously not equal to the price of the cheese sticks). To make matters worse, the worker was talking on a phone call through her AirPods the entire time. Not happy with my visit at all.
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August 2023 by Kevin Moreno
Ordered a pizza for delivery never got it delivered and they won’t answer the phone who ever the manager is needs to find better workers
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May 2023 by Raquel Patin
I love the pizza and breadsticks!!
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April 2023 by Vincent Campanella
Service was adequate but not really friendly
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March 2023 by Brian Childers
Terrible job on my pizza. Burned to a crisp
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March 2023 by Mary Me'Cshell Moore - Butler
Mind you last week, I called to ask to make sure that they were open, because sometimes they aren't and was hung up on, but that's neither here nor there.I ordered my pizza and clicked the button for curbside delivery because my ankle was broken. I waited 45 mins to make sure that my pizza would be ready when I arrived. I clicked on the button stating that I had arrived, while turning into the parking lot. I parked directly in front of the store, so that I could see everything that was going on. There was 1 female who was actually working and I could see group of, maybe 4 people standing in the back of the store. 15 mins pass, so I call, no one answers. By now, 4 customers have come and gone, I am still waiting. 10 mins later I call again. The girl who was, really the only person that I actually saw working (the counter and making pizzas) answers the phone. I tell her that my ankle was broken and I had chosen curbside delivery. She says that someone would be right out with my order. By then, a van parks next to me and a girl goes in. She orders, and maybe 15 mins later she comes out. I waved at her and the driver of the van. I tell them that my ankle was broken, give the girl my name and order information, and ask her to go in and pick up my family's dinner...she does. I feel that if I would not have ask someone else to walk in to get my pizza, I would have not gotten it when I did.Please DO BETTER!! I could have gone anywhere else to get my food, but I chose your establishment. Please give your customers the same treatment that you would want!!
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March 2023 by Photos By Me'Cshell Photography
Mind you last week, I called to ask to make sure that they were open, because sometimes they aren't and was hung up on, but that's neither here nor there.I ordered my pizza and clicked the button for curbside delivery because my ankle was broken. I waited 45 mins to make sure that my pizza would be ready when I arrived. I clicked on the button stating that I had arrived, while turning into the parking lot. I parked directly in front of the store, so that I could see everything that was going on. There was 1 female who was actually working and I could see group of, maybe 4 people standing in the back of the store. 15 mins pass, so I call, no one answers. By now, 4 customers have come and gone, I am still waiting. 10 mins later I call again. The girl who was, really the only person that I actually saw working (the counter and making pizzas) answers the phone. I tell her that my ankle was broken and I had chosen curbside delivery. She says that someone would be right out with my order. By then, a van parks next to me and a girl goes in. She orders, and maybe 15 mins later she comes out. I waved at her and the driver of the van. I tell them that my ankle was broken, give the girl my name and order information, and ask her to go in and pick up my family's dinner...she does. I feel that if I would not have ask someone else to walk in to get my pizza, I would have not gotten it when I did.Please DO BETTER!! I could have gone anywhere else to get my food, but I chose your establishment. Please give your customers the same treatment that you would want!!
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February 2023 by Eric McCowan
The man at the counter didn't seem to know what a Hawaiian pizza was, couldn't seem to understand what I was saying. Gave me a pan when I asked for a deep dish pizza. While waiting for my pizza I saw him and another coworker talk about how someone was still on hold and one of them promptly hung up and them and laughed about it. Save yourself some trouble and don't go here.