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April 2024 by Howard Maddox
Cannot talk to anybody,,, robots,,,,,,robots,,,,,,,ugh and ugh
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April 2023 by Miranda Matte
Jessica and Alexia are absolutely they best!! After AT&T customer service completely screwed up our account,these ladies went above and beyond the get it straightened out. It really is rare now days to find that kind of professionalism and dedication to customer satisfaction that these ladies provided. It really is comforting to know after the stress of switching phone companies and to have this kind of mess up, that if we ever have any other issues we can just go right down the road and Jessica and Alexia are more than willing and definitely capable of helping us out. I know they probably feel they were just doing their job, but I hope they read this and know how truly grateful we are.
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January 2023 by Serena Evans
My sister died & I went to AT&T in Oakdale today to cancel her phone.Dutton helped me through this process & he showed excellent customer service & compassion to the situation.He will be an asset anywhere he goes in life.Thank you for all your help today. I greatly appreciate you.
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January 2023 by Coty Holcomb
Great experience! Friendly staff
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December 2022 by c ball
I was in the store and Mrs. Maricle was EXCELLENT! I had bought a phone online for my dad and couldn’t get it to transfer from his old one. She took the time (hours!) and figured it out. I can’t thank her enough. Great job, great service. I highly recommend this store
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October 2022 by J Lamar Giles
Dear AT&T : I had lost my iPhone XR recently and went att in Oakdale la to see if they or she could help me find my ph. She tried every way possible but it was my fault couldn't remember Apple ID or password etc... but informed me I was eligible for up grade and you all at AT&T had such great deal on the phone that you had 1/2 price off oniPhone 13 & 14 that's a no brainer for someone who recently lost there iPhone. So long story short I ended up purchasing the iPhone 13. And I could pay it out over 36 mo which is about $360 dollars for a phone that cost $900 bucks. So thank you for your dedication and loyalty to your customers. I will all be a AT&T customer.Thanks again.,j Lamar Giles
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September 2022 by Seth Storer
Great service and friendly staff
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April 2022 by Kim Hunt
Jessica Maricle is the rudest manager I have ever met. She refused to help make changes on my account and said they aren't doing that at the Oakdale store. This store has been declining for years and this is the worst it has ever been.
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April 2022 by Jacob Miller
Excellent service!! Mrs. Jessica Maricle helped tremendously!!!
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March 2022 by Timmy Bobby
Do not go back to this store. The customer service sucks. The lady was rude as hell. If she hates her job that bad she need to find her another. A job where she won't be around people.
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December 2021 by Kimberly Bradford
Mackenzie was absolutely fantastic, professional, and kind!
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November 2021 by TEW
There was only one lady working the store & she was very knowledgeable and helpful.
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October 2021 by Brian Richmond
0 stars.....Horrible customer service. Didn't take me long to realize I will not spend my money in this store. I walked in the door at 8:55am and the brown haired lady tells me the store is closed. I had to take a double take at her and kinda laughed. She rudely said it again then I had to ask if that was a joke. "Nope we are not open".So let's back up, The door is open, I walked in, it's 8:55. I later saw they open at 9.am. Wow.Moving on to better customer service in another town that needs to sell some phones and phone accessories.
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October 2021 by Ian Simmons
Ms Mackenzie Trent at the oakdale office is always the greatest. Every time I have a question or problem with my phone she goes above and beyond to help me. Every time she’s working I am 110% satisfied with my Oakdale AT&T visit. A perfect 10 out of 10 score for Ms.Trent
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October 2021 by Kara Montou
Jessica at the Oakdale store was so helpful and sweet! She went above and beyond for me! God Bless her and go see her for a pleasant experience!!!