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October 2023 by Bruce Willis
I had a great experience with a saleswoman named Brianna Hargrove. So far extremely happy with the purchase of my new Ford Bronco Sport, the staff was very friendly and helpful.
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October 2023 by Heather Glenn
Servicing and maintenance on my Lincoln has been very convenient at Vaughn Ford Lincoln in Oakdale. The staff are friendly and professional.
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September 2023 by Shasha Perot
I was expecting a good used car they took my information and worked with me and I left with a brand new suv....!!! Far exceeded my expectations
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September 2023 by Gary Marler
Great place. Mr David Robert is a Great Person. I have been buying cars and trucks from him for many years.Great buying experience
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August 2023 by Rene G
I use their repair shop before, and the mechanics are all great here and very pleasant talking to the service manager, Mr Robertson, about my repairs. He made sure everything was done to my satisfaction. Highly recommend.I can't say the same thing from the showroom floor. It was not very pleasant here, while trying to buy a vehicle. Seems that the staff here(including loan officer) does not understand when you tell them you have a fixed budget to stick with on monthly payments while applying for a loan. The first quote was way too high, over $1,023 monthly.The best price approved for my purchase was $877 per month. I clearly requested to stick around $500 or less. 3 hours later, no can do. Can't recommend.
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August 2023 by Shawn C Blood
Service Manager and advisor were very helpful and nice.
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June 2023 by Renphear Zegost
3 lies and I am out.1. "We don't use Kelly blue book no bank does."I have a j.d powers estimated value provided by my financial backer.2. "We're not going to run your credit score since you have your financial plan already."I just got notified of my score being checked.3. "You have so many issues with your vehicle."All the listed issues are easy cheap and simple issues to remedy.Tactics used:"Lowballing" the offer on a vehicle to save on the "insensitive" price you post, is sadly a very often used tactic."Upselling" trying to find a "better" fit."Data mining" we need to make sure your not a criminal. (This is a first for me.)"Pressuring the sale""Verbal harassment" over making a counter offer.
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June 2023 by Cassandra Sanders
They are awesome with my vehicle. I love it when they detail it they do an awesome job!!!
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June 2023 by JUNIUS COMEAUX
Quik and great service Keep up the amazing work
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May 2023 by Tim H.
I could not be happier with the friendliness and customer service at this dealership. Wendy is absolutely wonderful, answered all of my questions quickly and offered an exceptional price on the vehicle I was interested in. She started and completed the credit application for me, processed an appraisal of my trade-in all over the phone in one afternoon, and arranged to have the vehicle delivered to me out of state free of charge! I appreciated being informed of all of the financing options and advice, as well as her personable and down-to-earth approach, and really enjoyed our conversations. I highly recommend Vaughn Ford Lincoln to anyone who is serious about getting a great deal from a terrific dealer.
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May 2023 by Mickey Johnson
Speedy service and I loved being able to schedule a service appointment using the FORD app.
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May 2023 by Tim H.
I could not be happier with the friendliness and customer service at this dealership. Wendy is absolutely wonderful, answered all of my questions quickly and offered an exceptional price on the vehicle I was interested in. She started and completed the credit application for me, processed an appraisal of my trade-in all over the phone in one afternoon, and arranged to have the vehicle delivered to me out of state free of charge! I appreciated being informed of all of the financing options and advice, as well as her personable and down-to-earth approach, and really enjoyed our conversations. I highly recommend Vaughn Ford Lincoln to anyone who is serious about getting a great deal from a terrific dealer.
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December 2022 by J Me
Go elsewhere!! They will mess up your vehicle then lie about it! The service department is unprofessional and incompetent!!
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November 2022 by Larry Cole
We had never bought any vehicle without first seeing or test driving. Through the entire process these people proved that they wanted to make their customers happy. From searching through the inventory online to delivery, everyone we dealt with was very professional and courteous! After the sale was complete and we had our vehicle they made sure we were happy for the next. I highly recommend giving them a try before shopping anywhere else. Our sales lady Jenny was Great!!
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October 2022 by Melvin Johnson
Repaired my front camera issue after 2 other ford dealerships in the area said they could not repair it. I will definitely purchase my next ford from them.
