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November 2023 by Kaitlynn Joseph
Feels like family everytime I walk in! Love the service department! Friendly and reliable service
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October 2023 by Rodney Johnson
Experience was great as usual. After 40 plus years I am a thoroughly pleased customer. The professionalism and expertise are unmatched. Those are the reasons!
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August 2023 by J Pickney
Employees are friendly and helpful. Service is fast
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August 2023 by Cindy Manuel
quick & easy. Back at my office in no time
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June 2023 by Andrea Dean
From the time I inquired online to closing the deal on my new 2023 Tahoe, I was guided through the process with ease. Everyone there was attentive and left no stone unturned. I loved my experience with Justine and John (JC). They are knowledgeable and professional. Then I think there was something special about working with a smaller home-town dealer. I felt like they really cared about my satisfaction with the purchase. I am a happy customer and will return for my next purchase.
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June 2023 by Tammy Carriere
Excellent people to work with from the start of building my 2024 Chevrolet Silverado 2500HD LT until I got my truck. They kept me informed about my truck. Great dealership
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June 2023 by Audette Guillory
They were fast and thorough, always a pleasure to work with Roy Motors
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May 2023 by Patty Soileau
The wait for my vehicle to be repaired was entirely too long! I was told that it would be a 2-3 hour job but it took 5 1/2 hours!
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March 2023 by Rick Gurley
We were on a trip to New Orleans, and the transmission failed in our 2016 Tahoe on Monday of our trip. The service folks at Roy Motors were able to diagnose the problem and they ordered a replacement transmission on that Monday afternoon. The transmission shipped overnight from Houston and it arrived before 8 AM on Tuesday morning. Roy Motors was able to replace the transmission that same day. We received the Tahoe back Wednesday morning. The employees were very friendly and helpful. They also were able to find a local rental car company that had a car for us to rent for two days. They met all our needs. I also want to thank the GM/Chevy group for having rebuilt transmissions readily available and for providing a good warranty with the transmission. Excellent customer service overall!Thanks,Rick Gurley
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February 2023 by C “Oplch” Harrison
I really appreciate Dwight in the service dept. He is always so friendly and helpful! He is the reason I keep coming back!
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February 2023 by Marianne Fontenot
Staff is very helpful and easy to work with. Christy in service department is a blessing!!!
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October 2022 by Tony Guillory
Once dropping my truck off for routine oil change and tire rotation. I marked one of my tires just to see if the shop would really rotate the tires. When picking my truck I noticed the mark on the tire was in the same spot. I had to notify the shop manager and ask him to please rotate my tires cause that’s what I was charged for. After he seen that I marked my tires and they were in the same spot, he quickly rotated the tires. I will be marking my filters and tires from now on, just to make sure that I get what I paid for. I was not pleased with my service.
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September 2022 by John Waugh
They did everything right except put the oil cap back on my F-150. After the check engine light came on, the engine was washed and reserviced.The same problem occurred to my 2018 Equinox four months ago. That time the car was far from home and required a tow.
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September 2022 by Brandy Brown
A+ ?Sales, Service and Dedication from Everyone at Roy Motors always exceeds my expectations.
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August 2022 by Donald Williamson
Body Shop personnel are friendly and courteous! Shop Foreman Kevin Sonnier does excellent Job giving estimates, getting Repair work scheduled and handling Auto Insurance Claims! I would Highly Recommend Roy Motors for Body Work!
