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January 2024 by Jennifer Schepker
Everyone at the outlet was so helpful. Caleb went above and beyond to help me make the purchase of my bed over the phone. He sent me photos, walked me through how to apply for a credit card, and answered all my questions over text and phone calls. Then Austin and Kenny were great once we got to the store and my husband continued to buy more things up until closing time. I’m not sure of the name of the girl who worked the desk but she was wonderful too helping us find a place to go eat and chatting with us. We will definitely be back!
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January 2024 by Leah Padgett
My husband and I went to rooms to go outlet in pearl river. We’re looking for a love seat leather recliner with a better deal since we have cats and dogs wrecks our furniture. We have a wonderful salesman assisting us Austin Nunez helping us all the way and patiently waiting till we find the one we like. Thank you Austin! God bless you!
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December 2023 by Luke Henry
Me and my family went in to only look at mattresses. I was in dire need of a new one. We were blessed with the salesmen Austin. He is an amazing guy, he was very knowledgeable when it came to what he was selling us. We managed to buy one due to his professionalism, and we are forever grateful for his help. He made every conversation fun, comfortable, and very professional at the same time. I highly recommend Austin if anyone were to go here! I assure you, you will walk out confident with your purchase!
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December 2023 by Devin Morgan
I don't normally write reviews, but my experience with Austin at Rooms To Go in Pearl River was so exceptional, I felt compelled to share. From the moment I walked in, I was greeted by a warm smile and a genuine aura of enthusiasm. Austin wasn't just another salesperson; he was a furniture matchmaker, a maestro of home design.He took the time to listen to my (admittedly vague) vision for my living room. I wanted something cozy and modern, but also timeless and functional. Austin didn't just point me towards the nearest clearance rack. He asked questions, delved into my lifestyle, and patiently navigated my indecisiveness. He even whipped out his phone to show me Pinterest boards for inspiration!His knowledge of the furniture was encyclopedic. He knew the weight capacities of every sofa, the exact dimensions of every coffee table, and even the cleaning instructions for each fabric. He wasn't pushy, either. He offered suggestions without being overbearing, and when I expressed doubts, he presented alternative options without making me feel pressured.But what truly impressed me was his professionalism. He was courteous, patient, and attentive throughout the entire process. He never once used jargon or condescending language. He explained everything in a way that was clear and easy to understand, even for someone like me who wouldn't know a chaise lounge from a Chesterfield.In the end, I walked away with not just furniture, but a feeling of accomplishment. Austin helped me create a space that reflected my personality and fit my needs perfectly. He didn't just sell me furniture; he helped me build a home.So, if you're looking for more than just another furniture salesperson, head to Rooms To Go in Pearl River and ask for Austin. He's not just a salesman; he's an interior design guru, a patient listener, and a master of his craft. He'll make you feel like you're not just buying furniture, you're designing your dream home.Five out of five stars, no question. Austin gets my highest recommendation.
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December 2023 by Brooke Buras
Great experience at the Pearl River outlet location. Surprisingly well stocked with inventory (not just what was on the show floor) as well as great customer service! Austin, the sales representative who helped me, developed a rapport with me almost immediately and gave sound advice on what furniture would fit my budget. He was more concerned with finding me what I needed, than he was “making a sale.” Also, he ensured my furniture was wrapped and ready to go for pickup! I will def be back before going to other furniture stores in the future.
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December 2023 by Ana
My wife stopped by this location LAST MINUTE, hoping to find a bed frame, couch, and a few other things. We were nervous and stressed, to say the least. However, we were greeted happily by Austin, who was immediately welcoming and helpful. We told him exactly what we were looking for and he got to work! Even though we arrived 2 hours before close, we didn't feel like we were any less important than if we walked in the middle of the day. He was running all over the store with us, showing us what we might like. Luckily, we found a bed frame and TV stand, and he made sure not only the team was available to load it up, but he picked up a side too! We truly appreciate Austin and his determination. He made us laugh the entire time, which made this stressful situation a little less crazy. So we want to thank you for having someone great like Austin! He is a keeper, for sure!
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November 2023 by Dino Githens
Really great selection of Furniture. Nice staff and salespeople. Fantastic prices and be sure to bring your Truck or U-Haul and take everything with you. I highly recommend this location for all of your Furniture needs and Mattress sets. "HUGE SAVINGS" On quality Furniture and Mattresses.
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October 2023 by kate clement
I recently had an amazing experience with Caleb. I went to look at some couches. He was super friendly, knowledgeable, and really listened to my needs. He made me feel comfortable and never pressured me into buying anything. His product knowledge was impressive, and he answered all my questions with patience and clarity. Overall, I had a fantastic experience thanks to Caleb’s exceptional customer service skills. ??
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October 2023 by Theresa Necaise
Just returned from the Pearl River Outlet and was assisted by Austin. I work for a bank that is known for our great customer service, because of this I always notice the level of customer service. Today Austin gave us EXCELLENT customer service! I would recommend him to anyone who is thinking about going to Rooms To Go. Great job Austin, I will look for you again when we are in need.??
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October 2023 by Holley Hartdegen
We just bought a very large sectional and Austin was extremely helpful! He move all the pieces to show me how the couch could be rearranged. He’s very personable and friendly! I highly recommend using him if you are out looking for new furniture!
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October 2023 by Ryan Husband
Our sales associate Kenneth has been so awesome! He is attentive to our needs and provides feedback that makes the purchasing process easy! We will definitely come back and recommend this location to family and friends!!
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October 2023 by Lacey Neal
Had the best experience with the staff here. Austin and Jessica helped us cancel an order we made impulsively at another location and ended up helping us find the perfect living room set for thousands less! Austin was so kind and patient with my husband and I and even took the time to hang out with our son while we discussed our options. I highly recommend contacting Austin if you need any help purchasing furniture from the rooms to go outlet (which, by the way, is MUCH more affordable than regular rooms to go showrooms.) 10/10 pleased with our experience and we will definitely return in the future.
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October 2023 by Krisp_Side _
This guy is not a salesman he’s an awesome problem solver without the headaches! And the other people were willing to help out as if we were buying from a family even though they were not related! I highly recommend him!Thank you very much!
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October 2023 by TheJadealyssa
Caleb has gone above and beyond to help us get all the furniture we need for our new house. We will continue to shop with him everytime we need new furniture!
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October 2023 by tracey wilbert
Austin was phenomenal. He greeted us as soon as w walked in without the pressure of most salesmen. He was very informative about the brands of mattresses and even helped with a protector. Will definitely buy from him again.
