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April 2024 by Kristen Gibson
I can’t believe how amazing this place was for us! I had originally reserved a U-Haul out of Marksville but my reservation was moved to Bunkie without my knowledge and since I had reservations for a storage unit here, they actually had a truck to rent us, albeit bigger than the one I had planned to rent. The long and short of it is Cindy waited for us to come in from Marksville since my original reservation had been moved and the facility was closed she was pressed for time but went over everything we needed to know. As luck would have it we couldn’t move anything because the house had been completely vandalized and all our belongings ruined but we let Cindy know as soon as we could. The contract is flexible so we weren’t locked into since we didn’t need it. This all happened on Easter weekend on top of everything else. We just so appreciate all her help and genuine concern about our situation especially after hearing it was all destroyed and we didn’t even need the storage unit or truck. We do plan to move back at some point and will definitely work with her again when needed!!
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December 2021 by Juanita Hines
Very nice people
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August 2021 by tiffany broome
So far this place has been great. The customer service beats all. The facility is good quality, no complaints at all. I like that both sites are gated.None of my stuff has gotten wet (it has rained nearly every day this summer) and i don’t have to worry about creepy crawly things in my storage.
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July 2021 by Chris Hunt
Great owner great people would highly recommend to anyone
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May 2019 by David Valley Sr.
Great place to rent, thus far we have not had any serious issues other than the insulation falling down from the ceiling, we have rented our unit well over a year now, the staff is very friendly and always remember us even though we only check in sevetal times a year. I would highly recommend this storage faculity.
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November 2018 by Shaun Hale
If I could give this place a -5 I would. I rented a storage room from them for over 4 years. The last 3 years I haven't been back to check on my belongings but traveled 15 hours this week to pick everything up and bring to our home. Wow was I surprised. When I opened the door it looked like my belongings had been in a flood, so much water damage and caked on dirt/mud all over things. I had to trash over 80% of my belongings and valuables due to damage.
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August 2018 by Shaun H.
If I could give this place a -5 I would. I rented a storage room from them for over 4 years. The last 3 years I haven't been back to check on my belongings but traveled 15 hours this week to pick everything up and bring to our home. Wow was I surprised. When I opened the door it looked like my belongings had been in a flood, so much water damage and caked on dirt/mud all over things. I had to trash over 80% of my belongings and valuables due to damage. While loading up what could possibly be salvaged and trying to dispose of the damaged items the manager harassed us several times and was very rude to us. When I told her about the damaged belongings she told me " it's not my problem and no one told me anyhow". I explained that I hadn't been there in 3 years and that I was telling her at that time as I had just found out. Again she told me that it's not her problem and I needed to get all trash (my damaged belongings) away from there and not leave anything. This lady totally dismissed me and showed no concern at all for the loss of items. The facility dumpster was already full from other customers so I had to haul numerous truck loads of damaged items away. If you at all value your items please stay clear of this storage facility. I was a loyal paying customer for over 4 years, lost my valuables and was dismissed by management like I had no valid concern. I'm not sure if the facility did indeed flood and they are hiding/keeping this information from customers or there is faulty construction of the buildings but find another facility to store your items.... STAY AWAY FROM HERE!
