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February 2024 by Candace S
This WAS a great pharmacy to go to, compared to some other name brand stores. Pharmacy here has declined in lack of customer support, lack of employees and codes of ethics have been reduced. Wait time has increased, drive through on Edgewood been closed down, now if your sick or well, come in to get Rx. This keeps up, I will transfer my Rx to a l local pharmacy.
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January 2024 by Mary Williams
Great people person ! The pharmacist is awesome and she’s on her toes with the good and the bad.
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January 2024 by Courtney
The store is always clean, the staff are nice, and the checkout time is remarkable.
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January 2024 by Debbie Boyce
They are so dadgum slow, can never come here & get prescriptions in any kind of timely manner & the inside is no better. It’s a shame your health insurer requires you to use them
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December 2023 by Tracy Cobb
Quick and efficient! Sales associates are always smiling and helpful!
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December 2023 by Little Bit D.
My insurance insists I use CVS, had problems from the get go, just got out of surgery, took prescription in and they wouldn't fill it because the date was on the label and not hand written. Took prescription back to physician he wrote the date on prescription, took it back to CVS and they wouldn't take it because it was written with a different pen "same color ink but different pen", went back to physician for a whole new prescription, took it back to CVS and waited an hour for it. Needless to say 3 hours after surgery and now on my way home to rest.
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December 2023 by Olivia K.
The ladies are always kind to me and most of the time we end up laughing for a couple of minutes. I love the girls that work here, they try their hardest. However, CVS pharmacies are always severely understaffed, putting immense amounts of pressure and stress onto these wonderful souls. I don't have a problem with this specific pharmacy (it's actually the first one I've been to where I've had absolutely zero issues) but I DO have a problem with the way CVS has set it up. I just wish they could employ more workers. There are always long lines to wait in, no seating for the elderly, chaos for the workers, etc. Makes me sad because I can see how tired these beautiful ladies are. They do, however, do their best, and I commend them for that!
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November 2023 by Neil Coster
Nothing like being verbally accosted by a cvs pharmacy tech! Rude employee was mad because customers were asking questions she couldn't answer. Customers were advised that if we didn't like the service we were welcome to go to another pharmacy, to which several took her up on the offer. Many customers at the drive thru were told that "the computer ain't workin', y'all need to come inside", as I looked at the computer, that was on and functioning. When I finally got to the register (long line), after giving name and birth date info, several times, my prescriptions that had been ready for several days, couldn't be found. Another pharmacy tech finally found them in the wrong bin. Wish I could give a lower review. Long story short, we're looking for a new, better pharmacy.
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November 2023 by Melonie Cox
I'm able to call or go online to order my refills and they text me as soon as they're ready to pick up. Thank you CVS!! ❤️?❤️
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September 2023 by Cynthia M Groover
September 16th I went there because I had to go to urgent care. I was trying to find out how I could get the prescription. Because Walgreens was closed. I asked her can you please check the Messages and let me know if you are able to fill it. The lady became very rude. She said she's the pharmacy manager. . That they open late because she has something to do. She tried to talk to me like a child. And she was just horribly arrogant and rude. So when she snapped at me I snapped at her back and I left. She is just horrible, horrible person.. I will never, ever, ever, ever, ever. Ever get my prescriptions filled there! I rather drive to Alexandria.
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August 2023 by Matty Woodward
The pharmacy techs are intentionally obstructive to patients requiring their medications. This isn't the first time that we as a family have had this experience but I will never forget it and I'll never use CVS again because of how I was treated there, on edgewood drive in Pineville Louisiana. They really ruined my day and treated all of us like we were at the DMV. I hope people read this and use a different pharmacy.
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June 2023 by Jennifer Bordelon
If I could give this a minus 5 stars i would. Call multiple times held for over 45 min and hung up on 3 times. When did reach someone asked if the ER had sent in and without even a breathe no they haven't. I said what can I do to get done and she said idk and hung up.
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February 2023 by Mary Elizabeth Preston
The pharmacy staff works very hard and efficiently to always get my prescriptions ready. Very, very kind and respectful every time. Even some chuckles and they always thank me and smile!!! I respect them because they are understaffed sometimes but still do a great job!! Thank you!
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February 2023 by Katherine Perot
If i could give no stars i would. They have had my sons prescription since friday and have yet to fill it as of Tuesday. I went in monday just to be told they still didnt have it ready and come back Tuesday. I came back Tuesday for the pharmacist to be joking with a customer after she checked out while there was a line of 20 people behind her. Then i was given a piece of paper to read that blames staffing shortage on his prescription not being ready and told me either to wait over an hour for it to be filled, transfer it to jackson (where they will put it on hold and not fill it until i call or go there) or wait and see when they would fill it. It is absolutely ridiculous. They have had his prescription long enough to have it filled even with a staffing issue. I will never go back there.
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February 2023 by Lehoma Couch
I have a prescription that has been pending for 7 days. I called to check why, the lady said she could have it after 12. I told her I needed it sooner. She said I could take it somewhere else to fill if I wanted it sooner. They just lost my business
