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January 2023 by Ken Del Rio
Absolutely great service, friendly staff and my package arrived on time and loaded with no damage!
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November 2022 by T 52
Couldn't deliver a 12' long package to my home without unloading help or equipment.
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January 2022 by PAUL AVERETT
I had some equipment shipped and Estes final mile delivered the freight to my place of location. My manager was signing for the shipment as I was walking through the door and i instructed her to stop and not stop until I inspect for damages. Well the freight was badly damaged and the delivery guys called their office and had the paperwork sent back so I could mark the documents as damaged. When i filed the claim they produced the “not damaged” documents. So Estes investigated and their delivery guys confirmed my story but Estes final mile was unresponsive and would not provide the proper documents. Dont use these people
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March 2021 by C J.
This company has delivery policies that do not allow them to deliver to your home, regardless if you paid for home delivery. I ordered patio furniture from Walmart the end of Febraury and it was suppose to be delivered on March 10th. After calling the company, my furniture was delivered but not at my house. The driver backed down the street off the main highway and blocked the street until my father-in-law could drive 1/2 mile to where she was at. The box was destroyed and the furniture was damaged. I returned it to Walmart for a refund. I then ordered patio furniture from Lowes and paid for front-door delivery. It was only after being contacted by Estes that I knew they would be the ones delivering it. Even though I paid for shipping to my house, they refused to deliver it to my house because the street I live on is a deadend. I told them that my house was 1/4 mile off the main road and there was plenty of room to turn around. After a heated conversation with the warehouse manager over their ridiculous policies, I was told that my furniture would be delivered to the Lowes store Alexandria LA, which is an hour way from my house. As of this time, I have no idea where my furniture is located. I have filed a complaint with Walmart and Lowes. If I order a large item off-line again, I will call and verify who will be deliving my order. If it is Estes, I will not be making the purchase.
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November 2020 by killercanam
Fast, friendly.
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September 2020 by Kevin Kotara
Great freight company to work for! Keep up the great job Alexandria!
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June 2020 by John Clabby
The incompetence of these people is astounding. The reviews say it all... ship with any company besides Estes
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January 2020 by im6under W
Good place to work supposedly but a little misleading in job ads. They offer a ten year vetran a good paying driving position in ads, then want you to work the docks to start for less pay, eventually bumping to driver.
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October 2019 by Chad Phillips
Friendly staff and always services us well.
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November 2018 by Tayleigh G.
If I could give 0 stars I would. The only reason I made a Yelp account was to write this review. This is the absolute WORST COMPANY EVER!!!!! My package was suppose to be here within 3-5 business days. It has been 3 weeks. I have been lied to numerous times. I was told my package would be here before last Saturday. It never arrived, so I called to confirm. They said it would be here Monday between 8-6. So I waited all day, never showed up. Called them AGAIN. Turns out they don't even deliver here on Mondays. That it would for sure be here Tuesday between 12-5. Waited all day AGAIN. Still never came. Called them AGAIN! The guy said their truck broke down and he couldn't finish deliveries. Well that was a HUGE FAT LIE. Turns out the delivery driver had a felony for manslaughter and wasn't allowed to come in the military base. Busted. Why lie?? Just tell me he wasn't able to come in post and I would have met him off post to pick it up. But no, I get lied to AGAIN!!! Let's hope my package arrives today. STAY FAR FAR FAR SOO FAR AWAY FROM THIS COMPANY!!!!!!!!!!!!
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September 2018 by Paula Conner
Wish there was a negative star. I waited forever for a playhouse to be delivered. When this company called to set up a date and time I explained that my house was a distance from the road. The lady assured me there would be no problem with the delivery to my home. The delivery guy sat outside the wrong house for about 5 minutes. I had to go outside and walk to the road to the road to show him where I lived. When the delivery guy gets to my driveway he tells me that he cannot delivery to my home that he will have to leave it on the road. I told him the conversation I had with the lady and he said he simply couldn't deliver to my home. I called the company with him right there, the man I spoke to said he could take the order back and ship on a smaller truck and put me on hold. When he got back on the phone he said he couldn't do that either. (I forgot to mention that it had just finished raining and rain was scheduled for all week.) I explained to the driver that he couldn't leave it on the road so he said he could leave it on my driveway. I told him he couldn't leave it there because I was leaving for work. Long story short I was unable to go to work because I was blocked in because he did indeed leave the shipment at the end of my driveway, literally touching the road in the biggest puddle of water which blocked me in. NEVER, I repeat NEVER use this company!!!! Seems like every person I spoke to had some type of listening/understanding problem! They lack the ability to satisfy the customer wants, needs, or demands. Don't give this company your hard earn money!!!! I also wrote the company that shipped the playhouse to me and sent photos advising them as well to NEVER use this company again!
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June 2018 by DJ Kimble
Poor customer service! Was scheduled for delivery and mysteriously they didn't get put on the truck. Arrangements were made for a later delivery that day. 3 hours later they called me and said they decided I would have to wait till the next day.
