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March 2024 by Inflate The Fun Inflatable
Room was clean and
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February 2024 by Juanita Guy
So called and reserved a room. Gave them my card info and everything. Was 30 mins out so called to make sure someone was available for check in and they gave my room away!! They took my card numbers and didn't give me my room!! Will be telling my company not to recommend these people anymore. Bad business practices.UPDATE:My reservation was Sunday, they charged my account on Tuesdays for the stay. After they told me I didn't have a reservation and I went somewhere else they charged me. The manager is suppose to call me back and refund my money. We will see how it goes.
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February 2024 by Paula Brown
The hotel was clean and very quiet in spite of the daily train schedule.
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November 2023 by Doug Sexton
Rooms: Forms are nice and clean
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November 2023 by Bobby Plant
Clean and comfortable
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October 2023 by Kenneth Louviere
Rooms: I experienced a much better time than over 3 months ago. Staff were polite with higher than normal service!
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September 2023 by Angela Ham
The room was nice but the guy who checked us in was very rude. He didn't know what a ESA was and gave us a hard time about it. He asked my husband "who told you that you can bring a dog here?!" Even after we provided her ESA card that clearly lists she can travel and even fly with my husband, who is a military veteran. He followed us around while we were outside and made me feel super uncomfortable. We will never stay here again. The gentleman who checked us out in the morning was nice and respectful. If he had been the same guy to check us in, I'm sure this would have been a much better review
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May 2023 by Gilbert Martinez
Every time I gotta stay in Plaquemine I stay there. Very friendly, rooms are always clean and their business office works so you can take care of work stuff if needed.
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March 2023 by Jack Landry
The rooms are clean and the service is very friendly. However, it is right next to the railroad tracks. If you don't mind the train horns, it is a good spot.
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November 2022 by Susi R
The front desk manager, Ms Tillie, was a wonderful representative of Best Western! She was so helpful and such a gracious hostess during our stay. Please ensure she is recognized for her outstanding service, please.
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November 2022 by Maeve C.
We stayed here for one night because it was the only hotel that still had rooms left. It's not horrible, but it won't be you're best stay. The staff didn't seem to know what they were doing, and everything seemed barely clean. The breakfast was sufficient; bagels, muffins, cereal, coffee & juice, but the sausage and omelettes they served were microwaved and then put in the hot box. We won't be staying here again, we'll try to find another hotel in advance!
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October 2022 by Vernon E
The desk people couldn't have been friendlier. My room was clean, breakfast was good, overall a great experience. I ended up staying an extra night. I am becoming spoiled by Best Western, and this one is a perfect example of why. I will be back.
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October 2022 by Kirsty M.
Great hotel. Clean and rooms were nice. BUT. The train will wake you up multiple times a night. The train tracks are right across the road from the hotel. The train came every two hours at least throughout the night and they lay on their horn for several minutes when they come.
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October 2022 by Elizabeth L
Staff is very help and is welling to accommodate you at their very best. Had to change my room in the middle of my stay and it was with easy. Not a bad location as well, 30-40 from Baton Rouge. Amazing.
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September 2022 by Vickie Garcia
The room was clean, but there was an musky smell.