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March 2024 by Latoya Square
The service was nice and the sales associate really did a good job explaining to me about the furniture.
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March 2024 by Margaret Cooley
We were greeted as we walked in. We were shown what was available in the way of makeup vanities. We were allowed to browse the store. We found a bunk bed set that worked for us and completed a smooth transaction. It was a successful visit with professional customer service.
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March 2024 by Laura K
Excellent! Great service
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March 2024 by Mark McDaniel
This post has been a long time coming. When we first got to the store the salesperson was helpful and nice. We picked out bedroom furniture and paid upfront. The date got pushed back over 4 months. Upon arrival they set up everything but the bed frame. They then informed us the headboard was broken and that they would send us a new one. Not one, not two, not five but Six months later we finally got a notice that the bed frame was coming only to be delayed another 3 weeks I called and was put on hold for over three hours then bounced back and forth was suppose to have a called back twice in a span of 48 hours never did. I had explain the situation every time of what my issue was to then finally be told it was at their warehouse and if I wanted to go get it I could instead of waiting on delivery. So I drove over an hour the next day to pick it up only to discover it wasn't there and they had no idea where it was. After another week of no one knowing where it was finally showed up at the warehouse. I bring home and installed it only for it to break right when the buyer's warranty ran out and there was nothing they could do for me. Keep in mind too they never offered any time of condolences or resolution to previous problems or discounts. So now I had to buy a quick little frame for my bed since there's an expensive set broke within 2 years. HORRIBLE QUALITY BUILD. ZERO RESOLUTIONS, BAD COMMUNITCATION.
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March 2024 by Crystal Jones
Miss Brenda was a doll! She was very understanding and communicated very well. It was a friendly and nice environment.
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March 2024 by Lacey Tankersley
Polite employees without pushing sales.
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March 2024 by Elizabeth Lea
Zoe did a great job in helping us and allowing us to walk freely and shop but she was always there when we needed to ask questions but then left us alone to shop and enjoy our time without shadowing us. Michelle was very sweet and helpful as well. We always shop at Ashley for our furniture and have been loyal customers for over 5 years! Brian has always helped us in the past and he too is very helpful!
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March 2024 by cairo0172
Great quality furniture.
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March 2024 by Angelo Williams
Prices varied, did catch some furniture on sale for a very reasonable price. Very good price.
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March 2024 by 601 Madwoman
Nice friendly service
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March 2024 by Harley Moran
Emily was great to work with! She answered all my questions and was very transparent on pricing. Helped me find the best mattress for the best price!
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March 2024 by Gail
It was an awesome experience. We had the nicest sales representative. She gave us space to look and decide and was available to assist us when we had questions. Very helpful. Ended up buying a beautiful living room set. Definitely recommend Ashley Furniture.
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March 2024 by Terri Jackson
Purchased 4 pieces of furniture over two months ago. When delivered with their “white glove service” my furniture was left scattered in my living room due to the inability to communicate with the delivery crew who didn’t speak English. They left trash all around my house and even had to ask for a cutting blade to open the boxes. Three out of the four pieces of furniture was delivered broken and/torn. I have attempted to have this problem fixed but all I keep getting is one excuse after another. Spend your money with a company who truly cares about customer service and satisfaction because this store is only full of empty promises!
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March 2024 by Brad Sibley
Awesome service and very educating discussions with Emily. She treated us very good and her demeanor was abslolutely friendly and helpful ....I will be back
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March 2024 by Eddy David
Very friendly place to go.
