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“Even if it's a couple dollars more,it's Worth it to feel like you matter as a person and you are not just a person picking up a prescription. These people here are A+ top notch.”
8AM - 10PM
285 W Pine St, Ponchatoula
Pharmacies
“I recently visited the CVS in Ponchatoula, LA, and had an experience that truly warrants a special mention. My only reason for not giving 5 stars is simply because they didn't have what I needed in stock, but the staff's dedication more than made up for it.
I was on the hunt for a very specific beauty item: a clear topcoat nail polish that dries to a matte finish. After searching the cosmetic aisles thoroughly and coming up empty, I decided to try the pharmacy for help, not expecting much.
What happened next blew me away. The pharmacist was kind enough to call the front of the store, and within minutes, no fewer than three employees showed up to assist me. They were all incredibly patient and dedicated. They searched the general area again, and then, the crucial detail: one employee actually Google Searched the exact product I described. They confirmed the item and, incredibly, told me the specific local retail location where I could find it, even though it was a competitor.
This level of service goes far beyond what you expect from a busy chain pharmacy. They were happy to help me solve my problem, even when that solution meant they didn't register a profit for their business. This dedication to true customer service—putting the customer's need ahead of a sale—is what makes this location stand out. Highly recommend this store for the staff alone!”
“I needed a photo that is 3x3. Since that it is not an option, I ordered the retro mini hoping it would be close to that size. When I picked it up, it was smaller and I asked Kayla, the employee in photos if there was a way to customize a picture's size. She looked it up and said it wasn't available, but she voluntarily went back to my order and found a way to enlarge it to the size I needed on her machine . She did not have to do it, but it was very much appreciated since it is a gift. Thank you Kayla!”
Pharmacies
Pharmacies
Pharmacies
Pharmacies
“Everyone is always kind and helpful. I'm just about always able to get my prescriptions the same day (and very quick if you're there in person waiting. Sometimes they don't have an uncommon medication in stock, but they order it for the next morning and you still get it pretty fast!”