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February 2024 by James Alderman
Helpful store manager. Got my sim and charger within minutes of talking to her.
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February 2024 by Jeremy Dake
The employee Shan was extremely helpful and professional while simultaneously being highly personable and quick with her work. I can't speak highly enough about her. Overall just a perfect visit, 95 % due to her specifically.
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December 2023 by Brooke Weil
Zero stars…very rude and unhelpful. As we walked in the manager was walking out and asked what we needed. She proceeded to say we should call customer service because she was leaving and the only other employee was with someone else. She then walked out. We sat for nearly 15 minutes as the only employee and customer clearly knew each other and was in no hurry to help. We left. Very poor and unacceptable.
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December 2023 by Tina Gros
We had a wonderful experience getting our Apple Watches. Set up was fast and easy. Jessica the nice young lady that helped us, went above and beyond her normal duties to help us. (We argue a lot, thank goodness she found that funny) We will return to this location for all our AT&T products. Hopefully Jessica will be there to explain them all!
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December 2023 by Kailyn Brielle Gomez
The only location on my route home that had the iPhone 14 ProMax in stock. Mykelle (spellcheck?) was very courteous and welcoming. Great customer service.
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September 2023 by Asher Spivey
I went to the Port Allen store and received superb service. Everyone was extremely friendly, I highly recommend this store for anyone looking for a phone.
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August 2023 by Richard Moore
We were welcomed with a nice greeting soon as we walked through the door. This was our second time visiting this location and we dealt with the same person both times and she was great.
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December 2022 by Steve Armstrong
We upgraded the plans on 5 of our six phones. We were not informed of the $35 upgrade on each of our phones. We were also told our bill would be $204, an email we received stated our bill was over $500.
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October 2022 by Jovita Torres Garcia
Very polite and friendly throughout the entire visit. Very helpful the representative took his time to explain everything. Malik was the gentleman who helped us very patient youngman.
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October 2022 by Roy Farve
The Saleslady Ms Tiffany was Courteous and very Knowledgeable of the products being offered. We bought 2 iPhone 14 plus. Thank you Ms. Tiffany at Port Allen Store!!
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September 2022 by Althea Littles
The sales reps were extremely knowledgeable and wait time was minimal.
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July 2022 by BreAnna Malancon
This new team has great customer service skills. From the manager to the employees everyone was welcoming and helpful. Even though I spent to much money in the store it was a very pleasant visit.
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June 2022 by Alicia Camille
Very helpful staff. I needed to switch carriers and had been putting it off for a year. Went in and ended up regretting taking so long.
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June 2022 by Susan Grissom
As soon as I walked into the store RJ was ready to wait on me. Great experience!
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June 2022 by Jeff Sibley
ZERO for customer service! I waited and staff skipped me 3 times! Really, if you can’t count or understand how a queue works then get a ‘serving next number system’!This is a LEADERSHIP problem, fire them and retrain the staff!*** I will NOT be back! Better to fight the bridge than be disrespected ***MAYBE Verizon cares about customer loyalty, been an AT&T wireless customer since early 90’s…
