2 - 5PM 9AM - 1PM
4181 Highway 1 South Casa Loma Plaza, Port Allen8:30AM - 4:30PM
10289 Airline Hwy, Baton Rouge“I've been a member for a very long time. Through out the years, the staff has continued to be very helpful for any issues I'v had. The staff continues to be great, even though several have changed over time. I could have gone strictly over to my husband credit union, but I just feel like LAUSA is home.”
7:30AM - 4:30PM
704 Mayflower St, Baton Rouge“I love Darius! He is so knowledgeable and has such a great, calming personality. I was having problems with my daughter's account and he walked me throughout the whole process of fixing it. He reassured me that the issue would be fixed and it was all thanks to him!”
“Basia was awesome! She was the best help I ever had and made me feel so very comfortable and special! In that I am a senior citizen and needed help, she is superior and I want to rate her as a great asset to your company . I recommend her highly for any award or recommendation of high value. She is so kind. Thanks for letting me share the experience of her knowledge , intelligence, and experience.”
“I have been calling all day because of the update and no one was willing to help or even answered the phone but finally got on the line and talked to Kelsey and she was so helpful and really made the process so easy”
8:30AM - 5PM
3663 Monterrey Blvd, Baton Rouge“It's a decent bank, I honestly don't deal with them because the account I was eligible for has a monthly fee & I don't use the account. I just keep enough in the account to keep it open. I would've preferred the Rewards Checking account. But the biggest issue I have is, these Tellers addressing me by first name as if I'm their friend. I feel or thought Tellers were to address you by last name and to also put a Mr, Miss, Ms, or Mrs in front of it. I don't like that! I almost not answered whomever the teller was, when I was in the lane. Customer Service & respect in different professions sure has changed.”
9AM - 5PM
6230 Perkins Rd, Baton Rouge“Absolutely awful customer service - do not use this credit union- I originally left one star.I came back to this review to update.I had a mobile check that was denied for deposit and I was originally told that it was because it was a paper check. Very long story short; Campus federal reached out to me to say they had listened to the audio of my phone call and I was in fact given in correct information. They went out of their way to accommodate me and make my experience a positive one.We all mess up. But a company that is willing to accept that, learn from their mistakes and improve will continue to get my business.Thank you Campus Federal for making it right.”
8:30AM - 4:30PM
2271 College Dr, Baton Rouge“I just had to give major props to Miss Kiara Jackson! Today was by far the best customer service I’ve EVER experienced at any Eagle Credit Union location. I opened a checking account and Miss Jackson made the process as easy as possible and she was extremely helpful. If you want to experience Grade A customer service, please use the Eagle Credit Union located on College Dr. Everyone was so friendly and welcoming!”
8:30 AM - 5 PM
Pelican State Services, Baton Rouge8:30AM - 4:30PM
450 Lobdell Blvd, Baton Rouge“This is really a great credit union the few times I've had to speak with a representative they were always courteous and nice I've gotten in a jam the past few months to where I messed my account up but they offered me a good way of straightening it back up. And now they have early direct deposit couldnt ask or more Wonderful credit union..,...., Thanks! .....Patricia”
9AM - 5PM
LSU Student Union, Baton Rouge“5 stars solely for the professionalism of Britney Holloway. I have been searching for a new car since February 27, 2023. She has been so patient, while I go from dealership to dealership looking for the right car. She was also very diligent as each time I asked for an increase or questions, she was always ready to help. She was consistent with following up- I never had to wonder about anything with her! She is so welcoming and nice, I felt like she was truly interested in giving me exactly what I needed and wanted as a young woman looking for a car on my own. I am extremely excited to say I drove off the lot with that brand new car on Monday, May 15, 2023 all because of Britney. I am so thankful for her services. She truly made my very scary process extremely seamless and for that I will forever be grateful. I have been a member of Campus Federal for 8 years, and will continue to be one because of representatives like Britney.”
8:30AM - 4:30PM
433 Government St, Baton Rouge“I love the credit union, fantastic customer service. My ladies in drive through are the best. Their fraud alert system is great. Overall I’ve never had any problems with them they always come through for me ❤️❤️❤️❤️❤️”
9AM - 5PM
173 S Quad Dr, Baton Rouge“We have been happy with Campus Federal for over twenty years. Most recently, when opening a business account, Jacob Johnson was extremely helpful in person and over the phone. He was knowledgeable and polite. Couldn’t have asked for better service.”
“I would like to personally thank Mrs. LaTasha Johnson-Bailey for assisting me through a very frustrating experience with a lender on a new home. She assisted me, and in my opinion went above and beyond,with getting the correct documentation needed for my wife and new born to move forward with purchasing our home. Again, thank you Mrs. LaTasha.”
8:15AM - 4:30PM
8183 Airline Hwy, Baton Rouge“This is absolutely the best credit union in the US. I have been a member of a few and I’m still a member of two. I primarily use Elia’s because everyone there works efficiently and is very helpful plus I’ve known them for a very long time”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
8:30AM - 5PM
3861 Scenic Hwy, Baton Rouge“I went to the bank and there was a young lady there previously who helped me to even fix a atm that was hacked. She was very friendly and courteous. I wanted her to be my teller as often as she could. When I made a deposit and even got an email for the previous CEO, "cody" ; I even had to show them how to do a deposit correctly. Why??? Because obviously the knowledge isnt here for a reason. The level of obliviousness is astounding. With my research, I would like to rescue the business but it's very complicated.”
“Came in to inquire about a loan, was greeted instantly ,the wait time was short and Austin , the loan officer was awesome, gave me all the information I needed to work with.”
9AM - 4:15PM
510 N 6th St, Baton Rouge8:30AM - 4:30PM
504 North St suite d, Baton Rouge“Absolutely fantastic service.I brought a client in with a difficult situation and they went above and beyond to help this client and did not act like it was a burden. They were a huge blessing to this lady today. Thank you!!”
“I love coming here to use as a credit union service center. The tellers are always nice and classic Baton Rouge friendly. The ambiance is like a bank when I was a kid; I hope they never change it. Maybe that's why I always feel so friendly and down home in there.”
8AM - 4PM
1201 Capitol Access Rd, Baton Rouge“Mrs Nancy Manix is always so very kind and I bugHer every month to pay on my account when I can’t get through on the phone I’m so glad she is there with outWe would be lost! Thanks to her for always taking care of us that’s why we stay with Jefferson financial..”
8:30AM - 4:30PM
450 Lobdell Ave, Baton Rouge8AM - 4:30PM
309 North Blvd, Baton Rouge“Let me start off with this, I notice a lot of complaints about Eaton Group, we are all adults and we understand that if we do not pay our bills it will be turned over to a Collection Agency. Eaton Group is doing there job to collect just like everyone complaining is doing there job for an income.So that being said, I have been paying a large debt for over a year and i am now close to the end of my payment arrangements they so kindly worked out for me and my budget, my credit score has gone up due to always being on time with my payments, I have on my credit excellent history n paying my bills.I have had a lot of hardship with my home being damaged by hurricanes or medical issues, and I simple picked up the phone and called Brandy Holloway who handlings my account and she ALWAYS works with me when I could not make my payment. I absolutely give EATON GROUP FIVE PLUS STARS AND RATE THEM AS EXCELLENT. It doesn’t take much to call them let them know you are n a hardship and they will work with you. So complaining and whining it only looks bad on your part because it basically shows how you do not mind spending the money on your credit cards but when it comes to paying you simply just do not pay your bills, and Eaton Group is doing there job to collect for the company you decided you would not pay your debt. I have been having an account with them for along time and NEVER NOT 1 TIME DID THEY HARASS ME FOR PAYMENT. I have a lot of respect for them and Brandy Holloway has always returned my calls and has only had empathy and respect for me when I had to lower my payment or miss a payment they helped me with my credit scores and have always shown empathy for me n my case with them. Yes i got behind on a credit card due to hardship so the credit card company hired Eaton Group to collect for them, so don’t throw stones at a company doing there job. So always be KIND SHOW RESPECT AND STOP COMPLAINING ABOUT EATON GROUP WHEN BASICALLY IT IS ONLY YOUR FAULT.JW”
8:30AM - 4:30PM
10289 Airline Hwy, Baton Rouge
“I am a co-op customer and the people at this location are so nice and friendly. On Saturday when I use the drive through ATM the customer service is so helpful. They walk you through every step. Job well done to all of you. Thanks”