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October 2025 by Ronnie Cole
USA Storage on Hwy 42 in Prairieville is a well run and secure storage facility. Each customer has a unique code to operate the entry gate for entrance and exit. Recently I got some things out of our unit and got distracted while loading them into my vehicle outside the unit and failed to walk back over and close and lock the unit. I received a call from a gentleman working at USA Storage, I believe his name is Kenny. During his rounds he found it open and looked up my phone number in their records and called to notify me I had left the unit open! I returned shortly and found nothing disturbed and closed/ locked the door back. Thanks a lot for frequently monitoring your property and promptly notifying me of my mistake so i could return and secure it! Thanks again Kenny!
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October 2025 by Ripley McClure
Friendly and easy to work with.
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October 2025 by T.M. Hardy
This facility is clean with easy to access. The manager Kenny is so sweet and helpful. If you are in need of storage in the Prairieville area, I highly recommend .
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September 2025 by Heidi Arnold
USA Storage Centers offer excellent customer service, robust security features, the cleanliness of the facility, the availability of climate-controlled units, and competitive pricing. ~ Heidi A, Administrative Assistant, AdviseWell, Inc.
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September 2025 by Bryan Henderson
Great service, very friendly staff.
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September 2025 by PhyllisAn Gutelius
My experience at thislocation was very positive when the manager Kennynoticed a security problem and acted on his own initiative to safeguard my property.. The conditions are excellent .
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August 2025 by Kevin Lazo
Laura and Melissa went above and beyond for me. Answered all my questions and made me feel very well taken care of. I would refer USA STORAGE to everyone for their storage needs.
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July 2025 by Shannon Mercil
Melissa was fantastic and took care of all my questions!
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July 2025 by Rachaelle Koon
Climate control units are great temperature and unit was super clean. Free lock included in price, so that was very helpful. Staff were very friendly and professional. This is my second time using them, and will do so in the future.
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June 2025 by Gavin Ayo
Laura was amazing she was extremely helpful. She made the move in expectation easy
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May 2025 by LaTonya
Five-Star Review for USA Storage Center of Prairieville!
I recently had the pleasure of visiting the USA Storage Center of Prairieville, and I must say, it was the greatest customer service experience I have ever encountered. From the moment I walked in, I was greeted with warmth and professionalism that set the tone for the rest of my visit.
Exceptional Service by Mrs. Trina
Mrs. Trina, in particular, went above and beyond to ensure I had all the information I needed. Her ability to explain in detail what USA Storage Center has to offer was truly remarkable. She took the time to address all my questions and provided insights that helped me make an informed decision. Her knowledge and dedication to customer satisfaction are unmatched.
Affordable and Clean Facilities
The facilities themselves were impeccably clean, which is always a top priority for me when choosing a storage center. Additionally, the prices are incredibly reasonable and cater to various budgets, making it an accessible option for everyone.
Highly Recommended
I wholeheartedly recommend USA Storage Center of Prairieville to anyone in need of storage solutions. With Mrs. Trina at the helm of customer service, you are guaranteed an experience that is both pleasant and informative.
Thank you, Mrs. Trina, for all your help and expertise!
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May 2025 by Ericka Banks
I went in to get the rates of renting a storage & see if it had availability for next month & was treated so kind & quickly noticed even though 2 other customers was in there. I definitely appreciate Ms Trina for helping me make a great decision on trusting them to take care of my belongings. She was very respectful & so nice. I'll be seeing you real soon. Thanks again🙂
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May 2025 by Tamika Stewart
The lady in the office very polite and helpful
She was very patient with me and explaining everything.
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May 2025 by Edward Smith
stop by to get pricing I’m out of college right now and Trina was amazing and so helpful
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May 2025 by Gil wolfe
I had help from Ms Trina Thompson and she had real great costumer services great help ! Thank you Ms Thompson