AutoZone on Airline Hwy in Prairieville, LA, is a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers often praise the friendly and knowledgeable staff for providing excellent service. One customer shared that a staff member was compassionate and kind when helping with a dead battery, quickly replacing it and making a rough day better. Another appreciated the quick and polite service from an older gentleman who changed their bad battery efficiently. The store is noted for its helpfulness, with employees remembering previous calls and swiftly assisting customers. However, some customers found limited variety in certain items, such as cup holders for specific cars or smaller accessories. Overall, the location is known for its friendly environment, good customer service, and willingness to assist with automotive needs.
Thank you Jon H. for the terrific service! My daughter and I were having some battery issues— he tested, replaced and got us on our way! Thank you for the amazing help!
June 2024
Awesome, friendly service! Chaz is my girl!! Exceptional customer service!!
April 2024
Helpful staff. Prices have gotten a bit high though. Update: As a manager if you're hurt by that comment, you should probably avoid reading the reviews. I gave you 4 stars because of the service I get. I didn't have to do that. I'm happy to update this review if the prices become more competitive.
