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January 2024 by Albert V.
Horrible place. Drive thru is never open, pharmacy has erratic hours where the pharmacist can show up whenever. How can a drug store be open but the place to actually get medicine in the store be closed? And corporate does not see an issue? Ridiculous! Insurance forced me to use it so I have no option to use them shy of going out of town. And if those locations are run the same way, it's of no benefit.
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October 2023 by Nobleharbinger
I'm currently in the line for the pharmacy. I've been here for 30 minutes. I am 3rd in line and have been for the whole 30 minutes. The inside and the second line is closed. (No signs saying that) at least 2 employees inside the pharmacy jawing away about nonsense.
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September 2023 by Keith Hano
Rude and insensitive to my swollen jaw. Even though I m in severe pain and in need of antibiotics they said it will take 5 hours to fill if they can get to it today. If not tomorrow. I'll never go back.
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July 2023 by [REDACTED]
Walked up to couter to get prescription.I was left standing there at lease 3 to 6inutes. Three associates continued there conversations, work related, and just ignored me. One lady did acknowledge, finally, but continued conversation.
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May 2023 by Larry Gremillion
Pick up meds. Like the drive thru lanes
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March 2023 by Susan S.
My Dr had called in a glucose meter prescription for me & I asked the pharmacist today at 17122 Airline HwyPrairieville LA 70769 at 5:00pmHow much longer to get my RX. She said she doesn't know. I said can you call another pharmacy to see if they have & she told me to do that. I said my insurance pays for it & it is not my job to call around since it was given to you as an RX. I've already waited a week & told her that I was supposed to have started it last week. She didn't seem to even care about that. Meanwhile I still have NO Meter or a timeframe of getting one. I see I will need to transfer all my prescriptions to a different pharmacy in my future.I need a pharmacy that cares.
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February 2023 by Shanie K
The store manager and his staff members are awesome. They always friendly and helpful.
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January 2023 by Lyndapaul Hammons
LUV LUV LUV my Prairieville CVS! So nice and convenient.
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October 2022 by Terisha Alcantar
If I could rate them a “0” I would. Horrible service…every single time I’ve gone there which is why I have switched back to Walgreens going forward. I had my wisdom tooth pulled..went straight to cvs to fill my prescription at 12:30/1:00…she told me it would be ready at 4 or 5. I sent my husband back at 5:15 and they told him it wasn’t ready and would be another hour! He told them that he wasn’t waiting another hour and she came back and said another 15/20 minutes. Very illiterate employees working at this location for sure. If they are short handed they need to hire help bc this location sucks really bad.
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July 2022 by Stephen DeVoe
I went to drop off prescription at 8:10 the pharmacy said it opened at 8. They weren’t there. Finally opened up at 8:45. I told them I would like to wait for the prescription in the store I was told 4-5 hours. When i asked why the wait was so long I was told “because we just opened” I sat down waited for an hour they didn’t speak to update or anything. I asked on a status update and told another couple hours. I made them give back script. Took it 2 minutes down the road to Prairieville Pharmacy off 73 and they filled it in less than 2 minutes including the time it took to load my info into their system. Just rude people at CVS. Im done there for good!
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July 2022 by Moe Mac
Don’t bring your meds here unless you literally want to camp out all day just for them to acknowledge you. My meds have been ready but they never come to the counter to help you. They act like you aren’t even standing there. SMH drive thru is even worse.
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March 2022 by Shanna Bradford
I needed a prescription that wasn't due until the next day but I was heading out of town for three weeks. I spoke to the pharmacist and she filled it for me a day early. I am so grateful
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January 2022 by J O.
This location (maybe CVS in general is a wreck). I do not suggest using this pharmacy. They cannot get meds to drop on the same day to save their life so you end up here over and over and over. Even if your insurance company approves 3mth supply, CVS calls and offers 3mth supply and you also tell them in person you want 3mth supply... good effin luck. I have prescriptions written for 6mos, 4mos in they say I'm out of refills. How is that? "Well, that is the way your doctor wrote it"... No it ain't, I took a pic... looka dat. Doesn't matter, they are corporate vaccine pushers and flunkies. Stay local.
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January 2022 by Terisha as Alcauntar
If I could rate them a “0” I would. Horrible service…every single time I’ve gone there which is why I have switched back to Walgreens going forward. I had my wisdom tooth pulled..went straight to cvs to fill my prescription at 12:30/1:00…she told me it would be ready at 4 or 5. I sent my husband back at 5:15 and they told him it wasn’t ready and would be another hour! He told them that he wasn’t waiting another hour and she came back and said another 15/20 minutes. Very illiterate employees working at this location for sure. If they are short handed they need to hire help bc this location sucks really bad.
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October 2021 by Fisherman357 504
Pharmacy keeps telling me my meds are in when it's not. It's not even anything restrictive, just a face cream for acne. Pharmacy Technicians don't bother to check insurance and a guy in front of me almost paid double of what he did not have to pay if he did not say check his insurance again. Watch out! They might not be screening insurance through it. I'm about to transfer all my prescriptions away from this place.