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April 2024 by Kimberly Sanders
Associates not at store during store hours.
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December 2023 by Tony Luu
Very rude staff/manager! Not helpful at all. They have lost my business. Go down to pinch a penny for much better customer service.
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September 2023 by Heidi Williams
Rudest staff member ever, will never return. Go 2 minutes down the road for friendlier staff.
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July 2022 by Lelania Paul
Leeha is so professional and efficient, Leslie’s needs to be thankful to have her! Our control panel to our pool vacuum had broken and we originally took it to Leslie’s on Sherwood - Do not go to that location - My husband has been going to the Sherwood location for 25 years and they no longer know what customer service is! They refused to help us and after having our panel for a week and a half of not looking at it or calling us back about it we picked it up and went to the Prairieville location. It was like night and day!Leeha was so nice and helpful and y’all, 3 days later the new panel arrived at our house! The Prairieville location is not far at all! I highly recommend this location, the staff is incredibly helpful and knowledgeable!!!
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June 2022 by Leslie Adams
Informative, helpful and knew exactly what we needed to replace on our vacuum.
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September 2021 by B. M.
I buy supplies. Cindy is a great store manager
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August 2021 by Garrett Landry
They were super helpful when my wife and I moved into the area and got a house with our first pool. We go there about once a week now for water testing and pool supplies, and each time they greet us with a smile and help us with anything we need!
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May 2021 by Carla Babin
Very kind employees. Great atmosphere.
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December 2020 by B. mcgowan
I buy supplies. Cindy is a great store manager
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July 2019 by Nancy Hagmaier Singer
They are always friendly courteous and helpful in getting my pool to stay within our limits. Have tried other places and have not found this to be true.
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July 2019 by Kenneth Jackson
Awesome new management!!
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April 2019 by Ralph Daigle
Employees are helpful and remember your name, i like the place of business
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November 2017 by Jimmy Garcia
I stumbled into this place by chance dropping my stepson off at his part time job and I'm glad I did because the Mngr Ronnie and his Asst Connor have saved this uneducated pool owner a lot of money and a whole lot of time. Ronnie happily matched the prices on his name brand pool salt to Walmart's generic brand and when my $1200.00 dolphin broke, after 3 years or wonderful service, both Ronnie and his Asst Connor went above and beyond their job duties working on my dolphin three sepearate times to try and get it fixed, only charging me the first repair. Unfortunately we had to bury the poor dolphin but not after numerous attempts by those guys up there to get it fixed. Not only did Ronnie give me a full refund but after I told him money was tight for the holidays, instead of trying to “upsale†me, he offered me and even swap to a less expensive unit. So I walked out of there without having to spend another penny. Happily my new unit the “pool blaster speed jet†has performed beautifully and I'm another happy customer. This is a real review by a real customer. Trust me when I say, those two gentlemen up there have acquired a lifetime customer, including all my friends and family who also have pools. Thanks Ronnie & Connor. It's employees like you that put their businesses on the map!
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July 2017 by Rebecca Muller
Waited for over 15 mins. before being acknowledged while 2 associates gave all their attention to a single customer. Literally stood 6 feet away and was totally ignored. Will NEVER go back again!! VERY disappointing.
