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December 2023 by Jasmine D.
Came in to return shoes and six employees were standing there conversing and weren't even trying to help. Then one lady said she would be right with me, and continued to walk off, leaving behind 5 chatty employees. Then the employee who eventually decided to help, had a stinky and funky attitude. Terrible customer service and they should not be working at a customer service help desk.!
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July 2023 by Mendrek S.
I spent about 40 minutes waiting on a pair of AirPods with pickup. I was the only customer parked for the majority of the time. Horrible communication. Would not recommend it.
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May 2023 by Van N.
I usually never do curbside pick up at this Walmart, only ever been to Siegen walmart...worse mistake ever. They literally only have 2 people working curbside and they're both tending to 1 car per pickup..... I've been waiting for almost 45 min. Lordt. Honestly, should've read the other reviews for curb side pickup because everyone seems to have the same problem! UPDATE: I canceled my pick up and went inside. Seems that the curbside workers were inside grabbing groceries per customer , per arrival!
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April 2023 by Jack P.
OK. You all are probably wondering why I gave this Wal-Mart five stars. I will tell you why. I frequent this Walmart a lot in the last year that I have lived in Prairieville and I frequently it's usually after 8 PM at night. The staff that is there when I go in is not your typical Wal-Mart staff. and these individuals are extremely friendly, helpful, and genuine people. I can be walking down any aisle of the store and when I come in contact with a staff member they always say "hi there nice to see you again. is there anything I can help you with". Whoever is doing the hiring on the night shift at this Walmart in Prairieville is doing a fantastic job with their hiring techniques and their retention policies. Because it's been almost a year in the same individuals are still there. I would list names, but I do not have their permission to post their names on this post because I haven't asked them so I'm not going to. That's why I go to this Walmart and do this Walmart only in the greater Baton Rouge area. I go there for the level of service I get from the people that are working for them at night. I've had some of the best conversations with people that has worked at this Walmart. I recommend this Walmart to each and every person that reads this post.
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June 2022 by Madison E.
Worst customer service ever. Definitely do not try grocery pick up here unless you want to wait over an hour for it to be delivered to you.
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June 2022 by Demond D.
I would love to be able to be in and out of this place but the lines are always sooooo long. Even for self checkout. I guess I have to go back to shopping after 8PM