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June 2023 by Mendrek S.
I spent about 40 minutes waiting on a pair of AirPods with pickup. I was the only customer parked for the majority of the time. Horrible communication. Would not recommend it.
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May 2023 by Van N.
I usually never do curbside pick up at this Walmart, only ever been to Siegen walmart...worse mistake ever. They literally only have 2 people working curbside and they're both tending to 1 car per pickup..... I've been waiting for almost 45 min. Lordt. Honestly, should've read the other reviews for curb side pickup because everyone seems to have the same problem!UPDATE: I canceled my pick up and went inside. Seems that the curbside workers were inside grabbing groceries per customer , per arrival!
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April 2023 by Jack P.
OK. You all are probably wondering why I gave this Wal-Mart five stars. I will tell you why. I frequent this Walmart a lot in the last year that I have lived in Prairieville and I frequently it's usually after 8 PM at night. The staff that is there when I go in is not your typical Wal-Mart staff. and these individuals are extremely friendly, helpful, and genuine people. I can be walking down any aisle of the store and when I come in contact with a staff member they always say "hi there nice to see you again. is there anything I can help you with". Whoever is doing the hiring on the night shift at this Walmart in Prairieville is doing a fantastic job with their hiring techniques and their retention policies. Because it's been almost a year in the same individuals are still there. I would list names, but I do not have their permission to post their names on this post because I haven't asked them so I'm not going to. That's why I go to this Walmart and do this Walmart only in the greater Baton Rouge area. I go there for the level of service I get from the people that are working for them at night. I've had some of the best conversations with people that has worked at this Walmart. I recommend this Walmart to each and every person that reads this post.
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June 2022 by Madison E.
Worst customer service ever. Definitely do not try grocery pick up here unless you want to wait over an hour for it to be delivered to you.
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May 2022 by Demond D.
I would love to be able to be in and out of this place but the lines are always sooooo long. Even for self checkout. I guess I have to go back to shopping after 8PM
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December 2021 by Milly N.
DO NOT & I REPEAT DO NOT EVERRRRR DO A GROCERY PICKUP FROM HERE!!!! Unless you want to have high blood pressure for the day and want to slap someone. It's absolutely awful!!! I have been using Walmart grocery pickup for a few years now, since the program started really. It's so convenient for a busy mom like me and saves me from having to take my kids into the store and risk getting them sick. I've used this location many times. Why I continue to give them chances?! I don't freaking know but never ever again. That is for certain. Today, I had an order scheduled for 9am. Here comes 9am, 10am, 11am. Then I get an email saying my order is delayed. Well yea, you think?? i never got an order ready alert until 2:30pm. Wtf! Ok. I head to the store. Checked in and parked. It's 3:00. I waited. And waited. And waited. There were tons of cars before me. All waiting. I never even seen a worker walk out the door until 3:30. AND THEY WENT TO A CAR WHO PULLED UP 10 MINS AFTER ME. What about all the people before me?? They don't care clearly. 3:45 now. Someone comes over to confirm my order. Ok. I thought maybe they were about to bring my things. Nope. 4:00. I called the number on the sign. The woman says "oh your stuff is right here. I'm coming out now". Okkkk. Feeling hopeful. Nope. Another 30 minutes before they walked out with my order. Got it & went home. Not to mention all the people before me. Most of which still hadn't been serviced. Start to check my order at home, missing about 25% of it. And many other things weren't correct. Just plain incompetence. They never alerted me or noted my account of any out of stocks or substitutions. A pure waste of time. Now tomorrow morning I have to go in the store. Stand in line and customer service and then go pick my own groceries which I honestly should have done to begin with instead of having to deal with these completely incompetent and lazy people. Mind you, there were 4 of them in that dept while I was waiting. And everytime they went back inside, it was 20-30 mins before they returned. Clearly they have no customer service skills and they don't want to work. Please, save your self the time and energy and don't go here. Honestly don't waste your time going inside either. Self checkout doesn't take cash. The bigger self service registers are always down and the woman at the door makes you feel like a criminal as she spends 15 minutes looking at your receipt.
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November 2021 by Genevieve F.
It was alright but there were a lot of things that were out. They weren't even pretending to have them by filling in the blanks. Honestly, I've felt that Walmart in Louisiana is just not all that.
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November 2021 by Michelle R.
It was alright but there were a lot of things that were out. They weren't even pretending to have them by filling in the blanks. Honestly, I've felt that Walmart in Louisiana is just not all that.
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March 2020 by Mike P.
Did the online order service at Walmart- not a bad deal. Just place order online and go to pick up location at appointed time. Did not get everything I ordered due to the panic brought in by the virus. But still a good service.
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December 2019 by Rachel S.
I love this Walmart. I go in and I feel like everything there is just the best thing a person could buy. In my mind there is no other Walmart. It has become my staple. I get excited to buy anything when I know that this Walmart is involved. It's roomy, it's got nice colors. The check out stations are just such a rewarding sight. It is a worth while visit for more reasons than one. 10/10 any day.
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October 2019 by Amanda M.
If I could give zero stars I would. Let's see, I bought some "WORK" boots for 35.00. My husband wore them 1 week and the soul of the shoe started coming unglued. I tried to return them WITH THE RECEIPT. They would not take them back because they were worn. Really? No s**** He bought them to work in hence work boots, I called the main headquarters and they said well of course, what are they going to do? Are they planning on putting them back out to sale again? I would hope not. They said too many calls about this Walmart not taking things back will raise attention and someone will start looking into it. They said the manager should call me but never anyone called. Before that it was a blower and they would not take it back again with a receipt, the excuse them because it had been used. This is such bogus excuses. You can take back to any other Walmart and they will take it back. When I tell them about This Walmart they say that's ridiculous. I have been sitting on the phone for 30 minutes before I started writing this review to try and get anyone to answer. It just came on and said someone can't take my call right now and hung up. I'm sure there is a bunch of people standing in a group, all in their phones. This Walmart needs new management or to close down! I never buy from this Walmart anymore than I have to.
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December 2018 by Gaylen B.
I went for my pickup this morning, and it was typical walmart. First they have no sams choice water. That isn't a hard tyhing to keep in stock. The computer still shows it in stock, so I don't know what to think of them. They always want me to allow them to substitute orders, so I allowed it for aaa rechargeable batteries, because they are rechargeable; how bad could substitute be? They tried to give me non rechargeable aaa batteries. I guess this (not so) super walmart doesn't sell rechargeable aaa batteries, or why would they try to replace the with non rechargeable? Maybe because they are cheaper. The last time I allowed a substitution they tried to give me 2 n.y. strips for ribeyes. I ordered a no sugar added apple pie which they had. today is 12-11, it expires on 12-12. This store needs to close it's doors.
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November 2018 by Joel M.
Look a 3* review for Wal-Mart is akin to a 5* for any place else. I mean I'm not that exacting in my demands for Wal-Mart because one should already know what one is getting, and getting into, when visiting such a location. I mean it has what I need for my requirements such as toiletries, HABA (Health And Beauty Aids for you unwashed masses), food, automotive, electronics, household goods etc... The self-checkout stands are my current crush cause I can blow in, get my items and blow out... If you are complaining about the parking lot or long lines at the check out well if you've ever been to a Wal-Mart before then you should be conditioned to the situation by now.
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September 2018 by Mickey M.
I just found out my dad has aggressive cancer this morning. I wasn't feeling well all day, I've been in bed. My husband told me to go to Walmart to grab a few items & to get out of the house so I did even though I was feeling dazed, upset, & weak. I get there there's no carts. People are literally walking around with multiple items in their hands. Workers are just standing around no doing anything like usual being lazy watching people struggle. So since I knew I had a bunch of groceries I found an box to put my stuff in. So as I finished my shopping I went to check out at the cash register it was packed so I stood in line at self check out. I never check out at the self check out. But I did today because i had no cart multiple items, self check would be the closest way to my car. I payed for my first set of stuff. I didn't realize I forgot a bottle of wine so I pay for it separately. When I was leaving Walmart the lady asked to see my receipt I only had the receipt I purchased the wine & kept looking all over for it. She noticed I had dropped $85 in the box I was toting my stuff, and told me I was a mess dropping money forgetting my receipt. I even dug up in the trash trying to find my receipt. I told them to just look it up. I was so dazed & confused I even forgot my change at the self check out which was $15. I accidentally didn't scan the laundry detergent. Jesus Christ these ruthless scums noticed I was obviously going through something, my eyes all swollen from sleeping and crying all day. I made a comment that must of pissed off the manager. I took out $630 & told her my purse is $2,500 alone & I wasn't in need to steal & I could buy 100 cases of laundry detergent right this second if I wanted to! I'm pretty sure That fired her up and caused her to make it a huge deal to get the cops involved. Even the police officer that watched the surveillance said it looked like an honest mistake BUT this ghetto manager that most likely assumes everyone else is like her decided to take it to the next level. She probably assumes everyone's a sneaky thief like her. Not trying to brag but if you look on both receipts I donated to the children's hospital BOTH TIMES. Thieves don't donate to charity they keep the money to themselves. I rescue homeless cats, make my home theirs. I don't believe I deserved this treatment today. I bet this disgusting manager wouldn't bother to give a Homeless person a bottle of water! She's just evil & rude! I hope she gets fired.
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July 2018 by Rebecca W.
Not sure why this Walmart has a 2-Star average. People have high standards for Walmart. Let me tell you, I never go into one expecting to be waited on hand and foot. Even high-end, expensive stores don't treat people with respect, so how can people expect that from Walmart? I just don't get it. So, if you lower your standards before coming in here, it may completely change your perspective. I had a great experience here! First off, I was greeted at the door (rarely happens at any Walmart stores I have been to in Baton Rouge), there is a Hawaiian Shave Ice (Hokulia) inside the store and they have shook uniforms. So already, my experience was off to a great start. Did I get greeted in the check-out line? No. I didn't want to push my luck though. I was already having a decent experience, so I didn't want to ruin that by being mad at the cashier that did not greet me in the line or at least ask how my day was. Will I be back here? For Hawaiian Shave Ice I will