O'Reilly Auto Parts store #5121 on Louisa Street in Rayville, Louisiana, carries a wide selection of parts, tools, and accessories. The store offers many services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program. Customer reviews consistently highlight exceptional service from the staff. Employees are described as great, awesome, and the best of the best, often going above and beyond to help. Multiple reviews mention staff helping travelers in need, making them feel like family. In one instance, a manager provided significant assistance when a car broke down. In another, an employee diagnosed a simple fix for a battery issue instead of making a sale, saving a customer money. Staff have been noted for helping customers replace parts on their vehicles, even holding a light and providing helpful advice to get them back on the road quickly. The customer service is repeatedly called extremely helpful, with specific thanks given for assistance during times of need and in very cold weather. The overall sentiment is deep appreciation for the professional and caring staff.
I started stopping here since i have a big job up here. Bj the manager is great and the staff there is very helpful for anything we need. I like how they know almost everyone name when you walk into the store. I appreciate how if they dont have it in stock they go above and beyond to get what you need as quickly as they... read full comment
May 2026
Had my parts with the warranty I needed along with a reasonable price.
December 2025
Very helpful as they just opened the doors. Made sure everything working before I a long journey home. Thank you
