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April 2024 by Chuck LeBlanc
I love dealing with Fidelity, River Ridge. Its where Rhonda and Jackie know my name and are always willing to help with any of my financial needs.
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May 2023 by Aj Vicknair
I can only review this branch so your experience may be different at other locations.ALL of the ladies at this branch go above and beyond daily. I have NEVER had any issues that were not fixed immediately. Even when I was making a mistake they fixed it and never talked down to me or made me feel stupid. They are always professional, genuinely care about you as a human, a client, and make sure that you get exactly what you are supposed to. They do it and always have a smile on their face.I have been dealing with Ms. Jackie (branch manager) for over 10 years. In that time period she has made sure that my checks were correct, my funds were transferring on time, loans were accurate and never over inflating the interest. She has even worked with me to ensure my account and budget for together so that I don't incur higher fees...All I'm trying to say is, use this bank, go to this location, they will make sure you feel like you are more than just a number. Other banks do not care about you. They view you as a number... These ladies even remember your name right as you walk in the door....If the branch is reading this, Thank you to all of the employees at this location, I appreciate all of you very much.
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April 2022 by lonewolf trucker
Bank card always gets declined and usually doesn't work, I have gotten replacement card after replacement card and the same danm thing Everytime, so frustrating and annoying, charge u constant fees unless y have 15,000 in yr checking, most us don't have 15k in checking, everything is over priced. Screw this place
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February 2021 by Owen Short
The ladies at river ridge location are wonderful. Nikoleta was very helpful with helping me set up my mobile app and Jackie also assisted and was very nice.
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October 2020 by Dante Graziani
Excellence every time
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December 2017 by Elton LeBlanc
Great bank. Quick and thorough.