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April 2024 by Crystal Rodriguez
The manager was trash. The coworkers all seem new. I asked if they were short staffed? The coworkers immediately shouted out yes were hiring. The food wasn't as great as most McAlister's. I asked to speak to the hiring manager she absolutely made no sense at all. I see why they're struggling. New manager
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March 2024 by khijana mitchell
25 minute wait in drive-thru for an app order that was already paid
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March 2024 by Bro Jones
This is one of my new favorites. They have good food and it's healthy. The service was good and it was a little later than most people eat, so it was pretty empty. Our server did check on acasionaly.The only complaint I have is that I could hardly read the menu on the wall behind the counter. I probably should have asked for a paper menu, but my wife read it to me. With a paper menu I could magnify it more easily with my phone. I do not have the best eyes.Wheelchair accessibility: It was reasonably accessible. However earlier there most likely were a lot more people, which would make it harder to navigate.
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March 2024 by ML Productions
I went in and ordered a sandwich only to be given half of the 12 inch I ordered. After telling the staff this they made me pay full price for the other 6inch sandwhich. Paying a total of 31.70 for a 12 inch sandwich with a side. They don’t seem to care about there
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March 2024 by Doug Milliron
I love McAlister's Ruben Sandwiches! And a side of Chili! Sweet Tea is the best!Wheelchair accessibility: Good access. But a little trouble with the door when alone.
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February 2024 by master T
If you have an extra 2 hours in your day to sit and wait for food this is the spot, ungodly slow, never seen anything like it
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February 2024 by Kyle McDonald
25 minute wait in drive thru to pick up online order. 3 cars all with same
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February 2024 by Wendy Biggs
Both sandwiches were gross. Both soups were gross. I have ate at other locations, never have I complained. But today's food was enough for me to NEVER eat at any location again. I don't know how they managed to make this so disgusting but they sure did. Save your money.
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February 2024 by Douglas Milliron
Top Shelf Ruben Sandwich for our town of Ruston. Service today was slow due to being understaffed. One woman was serving the counter, the window, and phones, and the place was full. She was good, but unavoidably slow due to management's hiring...
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February 2024 by americangirl101391
Just go somewhere else. They need to fire everyone and start over. If you are in a hurry just go somewhere else. It took 40 minutes to make 2 sandwiches and chips, no drinks. Employees hanging out in back doing nothing. Everyone acting pissed they to work.
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February 2024 by Lauren Morrow
This location obviously has poor management. I would never send food out like this. Stick to the West Monroe location!
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February 2024 by Julie Shepherd
So first, when I got there, the workers were having a loud argument over who got an order wrong for some people who were sitting there hearing it all. Finally they took the order of the people in front of me. They were the only other people waiting, but it took 30 minutes to get my one to-go salad. I literally could have gone next door to Walmart, bought a rotisserie chicken and other ingredients, and made myself a salad in that amount of time. And even though I think asking for a tip before you ever get your food is dumb, I left one anyway bc the workers seemed like the kind of people to do something petty if I didn't. Side note - my daughter said the salad was good although nothing special. But as for me, I probably won't go in there again .
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January 2024 by Chris Jones
Absolutely the slowest McCalisters in Louisiana. Over 30 minute wait in line and staff could care less. Would not recommend!
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January 2024 by Frank Griego
Stopped in for lunch after rush hour for a quick bite to eat ordered half sandwich and cup of soup 25 minutes later no lunch ,but the three customers that ordered after me were eating there lunch called the manager over and ask where is my order was he went and checked the computer and then asked me what I had ordered showed him my receipt and the number I was given to place on table,so had to reorder again that's when I informed him that this is the second time this has happened to me he just kind of blew me off. This is what's makes me want to go somewhere else!
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December 2023 by R. D.
The pick 2 is a good option. Our soups were good and served hot. My Italian sandwich was very good. My only concern is that the employees were fighting. They were actually yelling at each other for several minutes. It made all the customers very uncomfortable.