Pack and Mail is highly praised for its outstanding customer service and helpful staff. Customers often return to this business for their shipping needs, whether sending packages to family or returning online orders, including large items like 20 student chairs. The staff is described as friendly, courteous, and knowledgeable, with one reviewer highlighting a staff member named Reed who went above and beyond to assist with an Amazon/UPS return by looking up orders and completing return prompts. Many appreciate the quick and efficient service, noting that the team understands their needs and treats customers with respect. The store is seen as a reliable place to drop off USPS, UPS, or FedEx packages, and customers feel confident in the helpfulness and good attitude of the employees. Overall, Pack and Mail is considered a place run by good people who provide excellent service and make shipping and returns easy and pleasant.
Love this place I'm always in and out no problems. I use them to send my packages and return my Amazon packages. I email my return postage no problem and no extra charge. I have also used their notary service, no appointment was needed, I just called and made sure she was in
November 2024
Blake and staff are the best! friendly, efficient and trustworthy....I don't go anywhere else. Ruston is blessed to have them!
June 2024
This is my go-to spot for all of my mailing needs because I detest the post office.
